Lead Technician,resume profile,Stamford - Hire IT People

Summary

Telecommunications Technician with extensive experience in Nortel and Avaya products 4.5 to 7.5 overseas for the Military Department of State Federally recognized Indian Tribes and Commercial.

I enjoy training with others and also like being trained in new products and new ideas. I will always work to keep certifications to be more valuable to my company and their clients.

Highlights

Results-oriented Training and development

Client-focused Telecommunications field installations

Supporting IP Telephony Telecommunications field service

Security Clearence

Accomplishments

Responded to and resolved an average of three to five field service requests per day.

Trained other people I have worked with to become more proficient in Command Line Nortel for installation and troubleshooting.

When I was with the Choctaw Indian tribe I was instrumental in saving approximately one hundred thousand dollars a year in dial tone by combining different departments to work using the same switching equipment rather than separate equipment for each.

Experience

confidential

Handled multiple simultaneous deployment projects against strict deadlines. Created network diagrams for new and existing networks Using Whats Up Gold. anticipated and analyzed common connectivity workflow problems.

Found interim solutions to minimize the impact of issues on the business. Responded to PBX voicemail and network-generated malfunction alarms. Maintained generators and UPS batteries for reserve power in the event of power failures.

Provided support for end users.

M1 Commissioner/NOC

confidential

M1 Commissioner/ETAS M1/CS1K Switch Technician The Switch Technician is responsible for the advanced installation operation and maintenance of switching data communications and peripheral equipment associated with the Meridian 1 PBX at the customer s site. Other duties include coordinating installation testing and troubleshooting of transmission facilities OC48 T3 T1 and DSO troubleshooting upgrading and administering multiple vendor systems maintaining system applications ensuring quality customer service and providing support to a varied user community updating daily logs with site specific information and composing clear and concise reports for customer documentation. As a Switch Technician I am expected to perform my duties with minimum supervision and participate in cross-functional projects as scheduled. Since I have been with MTS I have studied and received my CCNA and CCNA Voice and several Avaya certification. I

was assigned to a US Air force Base in Saudi Arabia. I was previously in Kyrgyzstan for the last ten months until base closure in May 2014 I have been living on the Kyrgyz economy since the beginning. I have also lived in a safe house in Kabul Afg. while deploying a new CS1K 5.0 switch. Other areas I have worked and lived have been Oman Qatar UAE Afghanistan Kuwait and Cuba.

Lead Technician

confidential

The Mississippi Band of Choctaw Indians is a federally recognized American Tribe. They have many facilities approximately 1700-1800 total phones and trunks. I also had introduced VOIP phones in 2007 which are still running today. During this time I was able to combine enough systems to save the tribal office approximately one hundred thousand dollars in annual dial tone. These facilities were schools government offices and health centers. The other part of my time was used to train tribal members in working with all systems used by the tribe for communications.

Tech III

confidential

I was responsible for Central Mississippi Interstate 20 from Alabama to the Texas state line with moves adds and changes. Installations of systems including CS1K Norstar BCM and all other Nortel products. During this time I went to all Nortel schools for

We provide IT Staff Augmentation Services!

Lead Technician,resume Profile

StamforD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship