Qualifications

• Strong analytical skills
• Programming skills
• Marketing and graphic development
• Management and Supervisory skills
• Perform Administrative applications in office setting
• Computer software application and technical skills
• Strong Team Work Collaboration
• Perform detailed data research analysis
• Typing: 88 words
• Write briefs, proposals, summaries, letters and detailed assessment reports
• Maintain and Manage electronic / hardcopy inventory records
• Excellent Customer Service skills
• Ability to be flexible toward office management needs

Education

Associates of Applied Science, Web Design
Certificate of Music (Concentration: Cello)

Technical Certificates and Skills

Proficient Level Microsoft Word, Excel, Outlook, Access, Adobe, Publisher, PowerPoint, VISIO, Dreamweaver Studio 2004 (Flash, Fireworks, etc.), Visual Basic, DHTML, XML, HTML, MAXIMO (Shore Asset Management), Synergis Adept 8.2

• Skilled use of office equipment (fax machines, multi-line phone systems, copiers, and scanning equipment as well as different types of printers and graphic devices.

Work Experience

02/08 – Present
Data Analyst
Confidential

• Systems Administrator for the application MAXIMO/SAMs (Shore Asset Management)
• Database manager on daily basis to ensure proper information is entered correctly and clearly
• Analyze specialized information regarding inventory supply information managing and tracking database / invoice referencing
• Create queries using AdHoc for programming reports out of MAXIMO 6.2
• Manage database structuring called Uni-formatting within the application MAXIMO/SAMs (Shore Asset Management)
• Trainer: new personnel with the application MAXIMO/SAMs (Shore Asset Management.)
• Create SQL (Structured Query Language) queries for programming in MAXIMO 4.1.1
• Database tester for MAXIMO/SAMs (Shore Asset Management)
• Point of contact for all correspondence involving MAXIMO/SAMs (Shore Asset Management)
• Proficient use in Excel, Word, PowerPoint, and Outlook, train office personnel
• Create technical and procedural instruction manuals and reviews regarding information updates for personal
• Create weekly, monthly, and annual reports in Excel referencing work orders and preventive maintenance requests
• Cross trained to cover Administrative Assistant duties as needed
• Take trouble calls (work orders) referencing detailed data into system control database, cross referencing with key individuals in the office and on base to ensure accuracy
• Responsible for all equipment entry and changes to be put into the database which involves tedious and detail orientation for over 8000 pieces of equipment base wide
• Responsible for the equipment records Technical Exhibits (TE-40), entering/modifying/deleting and tracking all equipment on base on a daily basis
• Create and update Change of Command Photo Binder for the Facilities Engineering Division using PowerPoint
• Assist with Change of Command reports
• Create templates for reports that are required on a weekly basis
• Create Preventive Maintenance record schedules for base equipment
• Create all job plans and make sure they are accurate to attach to every Preventive Maintenance record for equipment
• Provide assistance to co-workers requiring troubleshooting problem solving application by creating Excel formulas and more efficient ways to utilize computer programs in Microsoft Office
• Assist with graphic work when requests come in using Word, PowerPoint, and Publisher
• Manage and maintain data entry of invoices for base housing for electrical consumption and water consumption on a monthly basis

06/07- 02/08
Legal Secretary/Contractor
Confidential

• Legal Assistant for two commercial litigation attorneys
• Performed secretarial duties utilizing specialized legal terminology and procedures
• Type 80+ wpm
• Assistant to Director of Risk Management, Risk Manager and Risk Finance Analyst
• Processed travel and billing requisitions
• Proficient with technical abilities and computer assistance
• Excellent communication interdepartmental and with outside counsel, both verbally and written
• Managed confidential legal documentation copy requests
• Prepare legal papers and correspondence
• Responsible for copying, faxing documents and working with large projects in a timely and sufficient manner; always meeting deadlines
• Administrative assistant for processing of Risk Management contracts, certificates of liability for each vendor and handling secure and confidential documentation

12/06- 05/07
Office Manager/Graphic Marketing Materials Coordinator
Confidential

• Office Manager overseeing 55 employees
• Processed billing and payroll
• Compiled and typed statistical reports including tables and text using Excel
• Communicate with CAP Case Managers and Social Services regarding our clientele
• Allocated and oversaw employee work assignments for quality compliance
• Coordinated and scheduled orientation for new employees
• Conducted criminal and DMV checks as well as reference checks on all new potential employees
• Responsible for hiring and terminating employees following company prodedures
• Carried out daily communication via telephone with company clients to ensure quality service
• Created templates for company to allow a more efficient and time effective way to provide work in a cost effective manner and maintain efficiency of computers and run diagnostic checks as necessary
• Created Marketing brochures using Microsoft Publisher, Microsoft PowerPoint, Dreamweaver, FLASH, and Fireworks
• Implemented and train coworkers with computer knowledge while preparing and providing an instructional /procedural write up for their assistance
• Maintained an open door policy for all employees ensuring confidential communications toward any issues or complex situations that may arise
• Served as department resource on a variety of topics which involves general trouble shooting and problem solving techniques

01/01- 05/03
Program/Proposal Coordinator/Support Staff Specialist
Confidential

• Assistant to Director, Program Office
• Proposal Coordinator: involving maintenance of all RFP (Request for Proposals) overseeing quality assurance information distributed within the company
• Wrote all proposal information requirements for the Program Office
• Responsible for correspondence between customers and Talla-Com Industries
• Proficient and lead on all RMA's (Returned Materials)
• Handled all budgets for Program Office and Proposal costs, to ensure everything stayed within the proposed budget allotted by the Accounting Department for each fiscal year
• Responsible for all travel and expense reports including overseas travel compliance
• Coordinated teams for different departments to come together when needing to get proposals together and completed with quality and good organization
• Created brochures and fliers for Marketing Department
• Updated and created all marketing brochures using Microsoft Publisher for our products (Tacter 31A and survival radios etc)
• Created an internal website for the company that consisted of our proposal and program information, enabling the employees in different departments to have read only access to this information and full access to those who were allowed that security access
• Formed an entire organizational system for the Program Office, for each and every program manager we had to ensure a way for the Program Office to work in a smooth and consistent way
• Responsible for copying, faxing documents and working with large projects in a timely and sufficient manner, always meeting deadlines before the deadline
• Answered multi-line phone system extending quality customer service skills
• Responsible for cleaning conference rooms and kitchen as well as maintaining conference rooms for meetings with efficiency
• Managed and accurately order the office supplies

9/00- 12/00
Marketing and Listing Secretary
Confidential

• Responsible for all listings for thirty realtors
• Created all brochures and marketing graphics for realtors
• Head of presentations and creation of marketing for broker for houses over $500,000
• Customer service representative with assisting realtors with a positive attitude

01/99- 09/00
Project Manager Assistant
Confidential

• Assistant to five Project Managers
• Handled all change orders, contracts, and administrative work
• Answered multi-line phone system and directed calls to the appropriate personnel
• Created all brochures and marketing graphics for Director of Marketing
• Constant professional contact with sub-contractors and clientele
• Managed Accounts Payable/Accounts Receivable accounts