SKILLS

• Healthcare Administrator with Business Acumen Strategies
• Medical Science Liaison Biotechnology Platforms
• C-Level Data Analysis Management Strategic Planning
• Clinical Evidence-Based Pharmaceutical Drug Formulary Strategist
• Superior Operational Interpersonal Relationship skills Written Oral Communication
• Computer O/S Mastery PC/Mac applications and/or Mainframe systems MS Office Suite, Access, Visio, etc.

EXPERIENCE

ENGAGEMENT CENTER SPECIALIST

confidential

Responsible for providing support/assistance by managing incoming calls using engagement and selling techniques to identify and qualify members into the most appropriate Wellness and Care Management WCM programs by educating the member on the value and benefit of WCM programs and gaining commitments to engage and participate.

HEALTHCARE MARKETING CONSULTANT

confidential

Provided targeted marketing and client development support to individual and group practitioners to develop and expand business. Implemented office relocation, electronic record management transition, practice management guidelines and use of best practices. As practice manager consultant, I use spreadsheets, dashboard databases to present information and data to prospective clients. Task mastery includes physician and professional credentialing, provider relations, formulating budgets, handling daily operations, billing and collections, improving patient services and adherence to work policy compliance.

EXECUTIVE PHARMACEUTICAL SALES SPECIALIST

confidential

• Demonstrated superior presentation and written communication skills, an effective communicator with a wide-range of audiences including senior management, physician leadership, clinical managers and department heads. Ability to present to large/small audiences effectively, and to successfully conduct data interpretation and training sessions.
• 2007/2008: Acquired a 20,000 grant for non-profit agency, Project Healthy Living Detroit from Astra Zeneca creating a novel Quality Improvement Community Health Initiative
• Leader Amongst Peers Training Award Winner
• Project Healthy Living Initiative AZ Regional Coordinator
• 140 CRESTOR Market Share Sales Achieved
• Being The Best District and Regional Awards

CARDIOVASCULAR SPECIALIST

confidential

• Conducted emerging market development and initial launch promotion of NO nitric oxide agent, BiDil. Completed Hospital and Physician profiling for managing nine Metro Detroit targeted hospitals.
• 2005: Project Manager of Nitro Med Regional Field Training Workshop: A-HEFT Clinical Trails and ACC Guidelines Review and Protocol Therapeutic Review using nomenclature, dug classes and general pharmacy experience
• 2005: Henry Ford Heart Vascular Institute Transplant Team Preceptorship led by Dr. Barbara Czerska, MD to implement advanced peri-operative services to cardiovascular transplant patients.
• 2006: Procured Disproportionate Share Hospital Contracts BiDil and Secured Nominal Pricing Contracts BiDil for Detroit Receiving Hospital, University Health Center, Harper Hospital, Henry Ford Hospital, Sinai-Grace Hospital, St. John Detroit Riverview Hospitals.
• Attained Michigan Department of Community Health Michigan Pharmaceutical Product List BiDil Formulary Status Hearing and Approval for State of Michigan
• 2007: Wolverine State Medical Association Annual Conference Gold Sponsor: Challenges for Health Care Delivery in the Urban Community
• National Physician Advocates for CV Speaker Bureau Recruiter Top 25 National Sales Ranked 37 of 143
• Achieved over 100 of regional goals YTD Ranked in the top 10 of the Region YTD
• ACC American College of Cardiology Natl. Regional Convention Delegate Ranked 4 in the Northwest Region for overall sales YTD
• Associated Press Wire Story Contributor, Drug Maker Breaking New Ground with BiDil
• Corporate Social Responsibility Event Detroit Healthcare Awareness for Association of Black Cardiologists and the NAACP sponsor ABC American College of Cardiology Natl. Convention Delegate
• Worked to competitively position BiDil on formulary in the Detroit Medical Center Michigan Medicaid

HIV CLINICAL SPECIALIST

confidential

As MSL, Specialist Implemented clinical, therapeutic consultations with HIV providers and professional associations on behalf of GSK antiretroviral products. Explained current reimbursement policies and procedures, updated clinical treatment options for HAART therapy patients. Conducted product educational programs/in-services to customers on GSK ART portfolio to enhance sales support and increase access by utilizing sales data and targeting tools to influence physician prescribing. Addressed unsolicited, off-labeled, non-promotional clinical inquiries as Medical Science Liaison and Account Executive.

MEDICAL REPRESENTATIVE

confidential

• Sales and Marketing duties included product sales to physicians or third party buyers, strategic positioning of brand/products within markets, market analyses, new product planning, and competitive intelligence. Conducted and created database for corporate event planning, speaker program development, influencing and partnering with teaching hospitals. Demonstrated success at providing exceptional customer service and building strong professional relationships using analytical and problem-solving skills.
• 2002: Surgical Preceptorship in Otolaryngology, Invasive Procedures at Michigan Ear Institute MEI , Farmington Hills, MI, under supervision of Dr. Dennis Bojrab

SPECIALTY MEDICAL CENTER SALES REPRESENTATIVE

confidential

• Created change leadership and managed value-added programs to target customers i.e. media promotion and advertising, practice building campaigns, patient and physician medical/surgical education programs and peer- to- peer roundtable meetings, CME programs, reimbursement teleconferences . Partnered to develop clinical pathways for stroke, myocardial infarction, hypertension and osteoarthritis.
• 1997: Attained Formulary Conversion to Addition of Primacor IV milrinone , March 10, Henry Ford Hospital, Department of Pharmacy Services publication
• 1997: Acquired Clinical Evaluation Research Grant for Henry Ford Hospital, Department of Cardiac Thoracic Surgery Evaluation of the Impact of Milrinone on Right Ventricular Function in Cardiac Transplant Recipients by Investigator: Robert D. Higgins, MD, et al.
• 1997: Michigan Peer Review Organization and Center for Health Outcomes and Evaluation Conference Sponsor
• Congestive Heart Failure Quality Improvement: Strengthening the Hearts of Michigan Sponsor
• MPRO Workshop Completion Certificate
• 1999: Cardiac Surgery in the OR/Observational Physician Shadowing Preceptorships
• Observed several cardiac repair and transplant procedures under direction of Drs. Oswald Bostic, Isaac Barr, Shukri David, Delano Small, James Glazier, Isaac Grinberg, Christian Machado, et al.
• 1997 Top divisional sales leader for injectable Hyalgan unit sales post launch 1997 103 Attainment Brevibloc IV sales
• 1998 Attained 121 growth Primacor IV sales

TERRITORY SALES REPRESENTATIVE

confidential

• Expanded sales/marketing strategies in teaching institutions to impact and influence physician prescribing habits and medical opinion leaders. Exceeded district/regional/national share sales for Oral Contraceptives.
• Developed strong interpersonal and persuasive skills along with strong attention to detail and urgency. Highly motivated with solid organizational skills. Proficiency with Microsoft Office Word, Excel, Outlook, PowerPoint etc.
• 1994: Sponsorship of Family Practice Residency Medical Education Program yearlong . Dr. Gary Otsuji, Residency Director, Providence Hospital, Southfield,
• 1996: Urology Preceptorship: Observed multiple TURPS surgical procedures in OR with Drs. Melvin Hollowell and Farid Jano, Providence Hospital, Southfield,
• 1995 Pinnacle Club: Great Lakes Region Sales Team Winner
• 1994 STAR Award winner Rookie Year Top Sales Performers
• 1994 Top 50 Club 7 National Rank in Oral Contraceptive Sales
• Member, NAHSE National Association of Health Service Executives

Candidate Summary

Team- oriented individual with superior interpersonal skills written and oral communication , possessing the detailed and organizational proficiency of a project manager. C-level Sales and Marketing professional with experience in building and expanding both client relationships and profitability in customer development, account management, and analytical problem solving. Strong clinical and operational expertise, marketing and strategic business planning, leadership, decision-making, disease management, business acumen strategies, regulatory and quality of life issues. Skill mastery in areas of principles of drug actions and interactions drug-resistance trends presenting evidence-based clinical studies quality of life issues adherence to ethical practices cost benefits to physicians and institutions therapeutic classes of drugs and indications for each clinical pharmacology medical terminology and rules and regulations for healthcare professionals third party payers and knowledge of a physician's specialty and training needs. Combined fundraising, marketing, financial planning, client referral and managed care delivery services to provide and support clinical transformation solutions.