Summary: Master of Public Health graduate: over 10 years of proven project management and program coordination data analytics continuous quality improvement experienced public health and financial claims statistics biostatistics data process engineer qualitative and quantitative analysis Excel, SAS, SPSS, R reports epidemiology surveys and designs studies. Experienced in CMS, Medicaid, Health and Human Services HHS , and medical management reports deadline-driven thrive in teamwork autonomously self-directed effective communicator. Fluent in: Thai, German, ASL.

Technical Skills:

• HEDIS Measures NCQA, URAC, Medicaid, MassHealth SAS Package, Excel, SPSS, R
• Biostatistics, Statistics Descriptive, Inferential Continuous Quality Improvement CQI Methods
• Epidemiology Chronic, Infectious, Studies, Surveys Government Policy Writing CMS, Medicaid, HHS
• Research Study Survey Methodology, Design, Trends Mathematical Data Analysis Financial

Work Experiences:

Health Data Analyst

confidential

• Project management of statistical analysis of: HEDIS, quality performance improvement, medical program management, data management collection, validation, analysis outcomes, risk adjustments, financial claims, pharmacy, for CMS/Medicaid/MassHealth, HHS, HHSC reporting
• Analyze trends of health care utilization: ED visits, readmission, pharmacy, member, and provider data
• Create and generate dashboard reports using MicroStrategy, MS Suite, Impact Intelligence and Impact Pro
• Produce reports for and interface with senior management, internal, and external stakeholders
• Program managed business requirements, data trends, proactive identification of issues and execute solutions
• Perform data management, update core systems for multiple projects for timely effectiveness, communicate risks and issues to Chief Medical Officer, and train lower level analysts

Quality Analyst

• Authored company's Quality Management and Improvement Program Evaluation 2012 with HEDIS measurements for contracted Medicaid and Commercial health plans and lead project management activities and reports
• Managed projects and teams to meet HEDIS measurement goals and NCQA accreditation standards
• Performed research, data reports, and SQL/SAS statistical data analysis on behavioral health activities e.g. demographic analysis, clinical services, trend reports, claims data, inpatient, outpatient, utilization etc.
• Qualitative evaluation of surveys, clinical services, quality improvement programs e.g. ADHD, Depression Medication Management, Case Management, Aftercare, Psychotropic Drug Intervention Program, Follow-up Care
• Collaborated with Clinical and Quality Departments in data analysis and performance reports ad hoc, monthly, quarterly, semi-annual, and annual of Medicaid and Commercial health plans
• Provide regular reviews and updates of Core Performance Indicator data for clinical and quality oversight performance and evaluating results with Senior Management Council

Manager of Analytics

• Authored and published two 2011 CMS Quality Assurance Report of State Medicaid Programs with discovery, remediation, improvement methods, and HEDIS analyses based on CMS, NQF, Human Services Research Institute
• Project managed: CMS and Medicaid program activities and staff, government compliance, Executive Office of Health and Human Services, Office of Medicaid, Univ. of MA Med. School, providers, stakeholders, and key players
• Led meetings and project managed operations process via program management, ensured deadlines, work momentum, overall program compliance, and Medicaid client satisfaction
• F. Vongpunsawad, M.P.H.

Research Assistant Intern

• Project managed and analyzed over 200 survey responses to determine best quality improvement practices
• Prepared and presented outcome results to board members for improvement in foundation's goals
• Researched, edited, summarized, published weekly global news from scholarly medical journals and articles

Project Coordinator Intern

• Authored and submitted Policy Brief to Thailand's Government Department of Social Development and Welfare on quality improvement and best practices in health care delivery services for orphanage children
• Designed and administered health needs assessments, facilitated discussions in public health, HIV/AIDS, chronic and infectious disease preventions
• Monitored, evaluated government public health programs in adherence of breast-feeding, early childhood development, and hand sanitation practices through interviews, teaching seminars, quality improvement activities

Dental Assistant

• Worked under Dr. Raul I. Garcia and Dr. Michelle Henshaw BU Dental School and assisted dentists in after-school clinic with oral exams, x-rays, composite fillings, extractions, crown placements, sealants, and fluoride varnish applications to over 700 children in Boston schools all free of charge, for clinical research intervention study
• Educated 2nd 3rd graders in nutrition, cavity prevention, and oral health care for quality health improvements

Certified Productivity Consultant

• Taught and facilitated seminars discussions on organizational behavior development principles, project management, time management, leadership, prioritizing tasks skills to corporate clients
• Earned two achievement certificates for highest client satisfaction

Senior Math Tutor

• Tutored students in private sessions and in math labs in algebra, trig, geometry, calculus, and statistics
• Won Excellence in Teaching Award from BYU Learning Center

Leadership Volunteer:

• Chairman of Gay for Good-Boston Chapter volunteer organization
• Phone help-line/crisis listener for Fenway Community Health
• Assistant for Dr. Ann Howard Jones for Boston University College of Fine Arts
• ESL conversation facilitator for Boston Public Library Literacy Program
• Academic tutor for Boston Public School students
• Co-founder and elected Student Body President ofBUSPH Student Government
• Former missionary for The Church of Jesus Christ of Latter-day Saints in Riverside, CA