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Experienced Receptionist Resume

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West Hartford, ConnecticuT

PROFILE

Experienced Receptionist/Service/Administrative Professional

Career Summary – Background features eighteen years of consistent excellence in highly visible, responsible roles requiring excellent interpersonal, organizational and communication skills. Experience includes significant work in corporate, government and non-profit environments. Experienced with MS Word.

Key Strengths - Outstanding communicator and motivator; proven ability to quickly develop rapport and work effectively with individuals from diverse educational, professional and socioeconomic backgrounds. Energetic; optimistic; happy; people-oriented. Exceptional telephone communication abilities. Excellent analytical and problem-solving skills. Strong work ethic, as evidenced by outstanding performance with three employers over an eighteen year period. Frequently recognized by management for job performance and positive, team-oriented attitude.

EXPERIENCE

2008–2009 Confidential – Farmington, Connecticut
Clerk, Medical Department –
Supported the efficient operation of this highly respected medical center. Pulled confidential medical records of patients for physicians. Keyed in data regarding follow-up appointment schedule. Informed physicians. Worked as a member of a team. Long-term temporary assignment.

2007-2008 Confidential – West Hartford, Connecticut
Teacher’s Assistant -
Performed as an aid to the teacher of a pre-Kindergarten class. Provided a safe, secure environment in which children could develop their cognitive, emotional and social skills in a balanced way.

2000-2007 Confidential – Hartford, Connecticut
Data Entry Specialist - Superior Court, Judicial Branch (2004-2006, 2007)

Performed two main functions – data entry and receptionist. Keyed in docket numbers of lawsuits filed with the Superior Court. During tenure worked with both family law and civil litigation cases. Screened incoming calls.

Clerk/Typist/Receptionist - Confidential, (2000-2004)
Long-term temporary’ worker. Performed reception/clerk-typist functions supporting an entire department. Screened incoming calls. Provided excellent service, many of whom were elderly individuals.

  • Arranged and scheduled meetings. Updated files.
  • Maintained department schedules and purchase orders. Handled high volume mail distribution.

1997-2000 Confidential – Hartford, Connecticut
Customer Service Representative/Receptionist -
Worked at a North Meadows office location of this nationally known direct mail marketing company. Position was contracted through an agency. Performed communication, service, administrative, clerical and organizational functions.

  • As the Receptionist, operated a 12-line phone system. Provided a positive first impression to callers.
  • Worked extensively with area small businesses – expediting their requests for getting printed material, including barbershops and hair salons. Typed purchase orders; ordered supplies.
  • All work was performed at a high quality level, under consistent deadline pressure.
  • Recognized for excellent job performance, great attitude, and excellent problem-solving skills.

1986-1996 Confidential – Hartford, Connecticut
Records/Collections Clerk –
Performed clerical, service and communication functions for the medical records section of this respected hospital/medical center. All work was conducted at a high level of confidentiality.

  • Monitored incoming and outgoing medical records.
  • Handled requisitions for data and medical records from authorized personnel.
  • Reviewed patient billings and collections. Arranged payment terms.

EDUCATION

Certification, Computer Informational Systems

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