• Over 7 years of experience in IT industry as a San Storage Administrator
• Presently working with Doyensys Inc, Frisco, TX as a Storage consultant.
• Excellent experience working on EMC Storages V-MAX, DMX CLARIION.
• Hands on Experience on Hitachi storages AMS1000, AMS2000, AMS2500, USP-V and VSP.
• Great working Experience on IBM XIV Arrays through XIV-GUI.
• Experience in Zoning and Troubleshooting on Brocade and Cisco switches.
• Storage provisioning on EMC Symmetrix DMX and V-max using SYMCLI
• Administrating and managing EMC DMX and V-max using SYMCLI.
• Incident / Change management, Allocation, De-allocation, Fabric management, zoning, Hardware Replacement / Follow-ups, Managing Replications and LUN Visibility Issues.
• Worked with EMC local Replication in DMX using Time finder BCV/Clone
• Good working Experience on SRDF for Disaster recovery and high availability solutions.
• Configured and implemented a standardized SRDF/S, SRDF/A group for disaster recovery.
• Experience on EMC VMAX storage Array Utilizing FAST Cache, FASTVP and Thin Provisioning.
• Experience with NFS and CIFS share handling using Unisphere on EMC VNX Managing EMC.
• Hands-on experience of data-center migrations in an Enterprise environment.
• Data migrations from Old Symmetrix DMX to VMAX using Array based and host based migration depending on the requirement.
• Storage provisioning and administration of VSP, USPV, AMS1000, AMS2500 using Hicommand suite.
• Ability to install, configure and maintain Net app technologies.
• Administration Managing Brocade Cisco fabrics using CLI.
• Decommission the san storage from Clariion, DMX, VMAX, and Hitachi arrays to the servers UNIX, ESX, Linux, and windows servers.
• Troubleshooting the SAN connectivity on different Operating Systems like Windows,UNIX, Linux, Solaris and Hp ux, ESX, AIX.
• Timely escalation of critical and/or complex issues as required.
• Worked in ITIL process oriented environment.
• Quick to learn about new business industries and models with excellent organization skills
• Work under tight schedules with good problem solving skills
• Ability to successfully work and effectively lead both onsite and offshore teams.
• Excellent analytical, communication skills and a good team player.

• Sun Certified System Administrator for Solaris 10 Part I.
• Sun Certified System Administrator for Solaris 10 Part II.
• ISM certification E20-001 Storage Area Network SAN
• E20-517 symmetrix solution specialist for storage administrator.

• Storage Arrays : DMX-3, DMX-4, VMax-1, IBM-XIV,Hitachi AMS1000,AMS2500,USP-V,VSP
• Clariion CX 700, CX 3-40, CX3- 80, CX 4-240, CX 4-480, CX4-960.
• San Switches : Brocade 3800, 5100,12000,3900, 12k, 24k, Cisco mds 9506, 9509,9513
• Tools : Symcli, Navisphere manager, Connectrix Manager 8 9.0, 9.7.4 McData ,
• Hi-command suite, Storage Navigator, Brocade cli, Cisco cli, Navi cli,
• Unisphere, BMC Remedy, ITSM, Peregrine
• Operating system : Solaris 9/10, windows, ESX, AIX, RHEL.
• Sun Sparc Platform: Sun Fire V440, V240, V490, V890, T2000, M5000, Sun Enterprise E15K,

Storage consultant

Responsibilities

• Responsible for administration of multi-vendor tiered storage environment, performing daily administrative tasks like storage provisioning and troubleshooting SAN related issues including incident escalations and root cause analysis and remediation.
• Administration and maintenance of SAN Arrays including EMC VMAX, DMX Series, Clariion, IBM XIV, and Hitachi USPV, VSP, AMS 2500.
• Storage provisioning and decommission activities on storage end for the AIX/ESX servers.
• Resolving SAN deploy issues for Storage frames/switches across the client's global Data Centers Approximately 80 DCs
• Support and administration of AIX servers on storage end.
• Troubleshooting san connectivity issues for AIX severs on storage end.
• Handling day-to-day technical issues/escalations from internal clients.
• Providing timely responses to the internal clients on issues/escalations related to the storage provisioning, Decommissions, and Zoning related tasks.
• Troubleshooting issues with Zones, Zone sets, VSANs, device-alias/fc-aliases on Cisco series switches.
• Providing technical assistance to the engineers on troubleshooting issues in regards to the Storage Provisioning, Zoning, and Migration related activities.
• Storage administration activities on VMAX arrays using SYMCLI.
• Support mid and high range, enterprise SAN Storage Area Network for mission critical applications.
• Allocate storage to specific servers/applications mostly comprising of UNIX,AIX, VMware ESX and Wintel machines
• Created and configured CIFS Shares, NFS Mounts, Quotas, Groups and Permissions on NetApp NAS.
• Configure volumes for CIFS and NFS in NetApp NAS environment.
• Day to day provisioning of storage Storage device selection/creation, Zoning, LUN Masking . Managed and deployed LUNS from EMC storage frames to multiple servers using the SYMCLI, Navisphere Manager and Hitachi Storage Navigator, IBM XIVGUI. Provided On Call Support day-to-day troubleshooting SAN related issues.
• Configured zoning on Brocade and Cisco fabrics.
• Creating RAID groups, binding LUNs, creating Meta LUNs, creating Storage Groups, registering hosts, zoning, and Power Path.
• Created Standard Operating Procedure documents for storage provisioning and expansion in Clariion.
• Configuring SRDF for Synchronous and Asynchronous modes, Creating Local and Remote RDF links, and establishing relationship between R1 and R2 storage. Working on SRDF control operations, Troubleshooting issues.
• Creating device groups for multiple applications, Adding relevant devices to the device groups and exporting those device groups to the remote side to use in case of a disaster
• Worked extensively on Local replication technologies - Time finder/BCV, Mirror, Cloning.
• Experience on Power path to integrate multiple-path I/O capabilities, Automatic load balancing, and path failover functions for complete path management.
• Troubleshooting issues with Zones, Zone sets, VSANs, device-alias/fc-aliases on Cisco series switches.
• Coordinating, deployment and support of SAN solutions in a mission critical environment using hardware/software products by implementing and supporting Solutions Enabler, Control Center, Power path, Fabric Manager, Cisco/Brocade CLI.
• Providing SAN for critical applications in a multi-clustered environment.
• Identifying and resolving issues in all Servers/SAN/Virtualized environments.
• Worked on service management framework such as ITIL and similar. Monitoring
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, Solaris and VMware.
• Created Meta LUN and provided additional LUNs in order to provide additional storage the host.
• Storage provisioning and administration of EMC DMX and VMAX arrays using SYMCLI.
• Performing the remote san add SRDF activities Sync, Async.
• Monitoring and analyzing I/O performance of the servers from the Storage end.
• Troubleshooting the Brocade and Cisco Switches problems and port issues.
• Troubleshooting on Connectivity issues.

Environment

This environment has 350 VMAX, 200 DMX, 70 Clariion, 150 HDS storage, 80 IBM XIV arrays connected to over 40,000 AIX, Windows, RHEL, Solaris, ESX servers via 400 SAN switches 100 Brocade and 250 CISCO, 50 McData switches which span across 3 regions APAC, NA, EMEA Data Centers. We provide service delivery through work orders using TAMS, BMC Remedy tools and managing the changes through ITSM tool and P1, P2 incident tickets are managing with Peregrine ticketing tool.

Associate delivery Specialist

Responsibilities

• Responsible for administration of multi-vendor tiered storage environment, performing daily administrative tasks like storage provisioning and troubleshooting SAN related issues including incident escalations and root cause analysis and remediation.
• Support mid and high range, enterprise SAN Storage Area Network for mission critical applications.
• Day to day provisioning of storage Storage device selection/creation, Zoning, LUN Masking . Managed and deployed LUNS from EMC storage frames to multiple servers using the SYMCLI, Navisphere Manager and Hitachi Storage Navigator, IBM XIVGUI. Provided On Call Support day-to-day troubleshooting SAN related issues.
• Configured zoning on Brocade and Cisco fabrics.
• Allocate storage to specific servers/applications mostly comprising of UNIX, VMware ESX and Wintel machines.
• Creating RAID groups, binding LUNs, creating Meta LUNs, creating Storage Groups, registering hosts, zoning, and Power Path.
• Created Standard Operating Procedure documents for storage provisioning and expansion in Clariion.
• Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, Solaris and VMware.
• Created Meta LUN and provided additional LUNs in order to provide additional storage the host.
• Storage provisioning and administration of EMC DMX and VMAX arrays using SYMCLI.
• Performing the remote san add SRDF activities Sync, Async.
• Storage provisioning and decommission on Hitachi storages AMS1000, AMS2500, USP-V and VSP.
• Storage provisioning and decommission on IBM-XIV arrays by using XIV GUI.
• Configured LUSE, Thin Luns, Storage Groups in VSP, USPV, AMS1000, AMS2500.
• Monitoring and analyzing I/O performance of the servers from the Storage end.
• Troubleshooting the Brocade and Cisco Switches problems and port issues.
• Troubleshooting on Connectivity issues.
• Implemented Core-Edge, dual-fabric SAN design on Brocade director and departmental switches. Establish and maintain storage and SAN topology documentation about the storage environments deployed amongst the data centers.

Environment

This environment has 350 VMAX, 200 DMX, 70 Clariion, 150 HDS storage, 80 IBM XIV arrays connected to over 40,000 AIX, Windows, RHEL, Solaris, ESX servers via 400 SAN switches 100 Brocade and 250 CISCO, 50 McData switches which span across 3 regions APAC, NA, EMEA Data Centers. We provide service delivery through work orders using TAMS, BMC Remedy tools and managing the changes through ITSM tool and P1, P2 incident tickets are managing with Peregrine ticketing tool.

Storage Administrator

Responsibilities

• Providing L2 level Support for EMC DMX-3, 4 series.
• Allocation of storage from DMX-3, DMX-4 to Solaris and Windows Servers.
• Decommission of SAN storage from DMX and VMAX and Clariion to Unix,ESX Windows Servers
• Choose the right RAID level for high performance and high availability on NetApp Filers.
• Installation and Administration of NetApps Storage. Creation of Aggregates, volumes and mapping of LUNs to Windows UNIX hosts.
• Installed and Configured NetApp filers in Windows and UNIX environment, and worked with CIFS, NFS, LUN management
• Storage Infrastructure deployment/migration/decommission policies, procedures, requirement predictions and best practices.
• Troubleshooting routine issues including ports availability, zoning requirements, one-path down, enabling the path on source or destination arrays, data not migrated, host not seeing storage, path degraded between server and storage, connectivity issues.
• Successfully decommissioned Arrays, Servers from environment by unzoning, unmasking and coordinating with Vendor for hardware shutdown
• Creating Meta Luns as per the application requirement.
• Mapping and Masking of DMX-3 and DMX-2 devices as per the application requirement.
• Proficient in TF - BCV operations establish, split Restore.
• Performed TF - Clone Operations Create, Activate, Recreate, Terminate, Restore.
• Storage Provisioning in Clariion.
• Hands on experience in CX-3 and CX-4 Administration by using Navisphere Manager.
• Creating Raid groups, Bind luns and storage groups on the Clariion to allocate luns to the hosts.
• Configured zoning on Brocade and Cisco fabrics
• Day to day jobs include storage allocation, troubleshooting, monitoring and Reporting on the SAN Environment. Discovered new SAN objects in ECC including DMX, Clariion, Switches and windows and Solaris servers.
• Installation of SYMCLI in Windows and Solaris Environment.
• Monitoring and Administration of Brocade switches and HBA Cards
• Working with EMC multipathing software power path.
• Performed Binding of LUNS onto the RAID Groups in the CLARiiON Arrays.
• Maintaining proper reports regarding day to day activities.
• Handling tickets related to requests and incidents logged by the users and resolving them within the Organization
• Troubleshooting of multi-Pathing issues.
• Troubleshooting the port issues.
• Troubleshooting on Clariion related issues.
• Troubleshooting on Connectivity issues.
• Removing of unused LUNs from servers.
• Working and completing various work orders with in SLA date.
• Always strive to perform and deliver service excellence to the client.
• Good understanding of SAN Environment.
• Excellent documentation, troubleshooting and customer relation skills for common day to day operations.
• Maintaining proper reports regarding day to day activities.
• Troubleshooting routine critical issues including ports availability, meeting zoning requirements, one-path down, host not seeing storage and storage management problems.

Environment

This environment has 40 VMAX, 150 DMX, 30 Clariion storage arrays connected to over 40,000 AIX, Windows, RHEL, Solaris servers via 350 SAN switches 50 Brocade and 250 McData switches which span over 5 Data Centers and houses over 30 PETABYTES of Data.

Entire Service Delivery involves over 250 support teams with whom, we co-ordinate over email/phone/Remedy.

System Administrator

Responsibilities

• System Administration and Trouble Shooting of Solaris 9/10.
• User management.
• File system management.
• Providing Support and administration of EMC Storage arrays Clariion, DMX.
• Configure the zoning using Brocade fabric
• Storage provisioning and decommission to the servers from the Clarriion arrays.
• Lun binding ,creating the storage groups,
• Zoning removal from brocade fabric using cli.
• Monitoring system Performance, Managing Swap space, Disk utilization and CPU utilization
• Adding the swap space as per the requirement.
• Working knowledge in services like SSH, Telnet, SFTP.
• Working with Disk groups importing and deporting .
• Increasing the volume size and file system.
• Creating sub disks, plexes, Logical Volumes and Volume groups.
• Implementing RAID levels RAID 0, RAID 1, RAID 5, RAID 1 0, RAID 0 1 .
• Resizing the volumes and increasing file system.
• Analyze Problems escalate to appropriate Levels.
• Creating users and groups managing users profile
• Encapsulating the root disk and mirroring the root disk
• Resizing the veritas file systems using vxresize
• Creating the volumes using vxassist.
• Managing the system services using SMF.

Environment

This environment consists of 200 Solaris, 150 RHEL, 230 HP-UX servers running with different applications Oracle, JAVA, SAP etc which span over 3 data centers and we provide operating system level support with multiple application teams. We provide the service delivery through incident and change management, we use Remedy tool to manage incident tickets.