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Healthcare Consultant Resume

Lake Worth, FL

SUMMARY:

Dynamic professional experienced in the technical training and implementation of proprietary software products. Maintained a strong industry reputation for professionalism and competence, with a proven ability to work under pressure - while meeting critical deadlines. Excellent interpersonal and communication skills with a high regard for customer service and loyalty.

SKILLS AND STRENGTHS:

Start-Up and Turnaround * Microsoft Office, 2010; 2007 - includes Outlook; PowerPoint; Excel; Basic Publisher and Certification Training, MCAS/MOS - Word * Increase Revenue and Productivity * Staff Training & SupervisionStrong Community Relations * Multiple Task Management **CRM and SharePoint * On-Site and Virtual Trainings

PROFESSIONAL EXPERIENCE:

HEALTHCARE CONSULTANT

Confidential, Lake Worth, Fl

Responsibilities:

  • Administration of Comprehensive Outpatient Rehabilitation Facility.
  • Re-establishing a new office, including the re-credentialing of the Center with CMS and AHCA and hiring Therapists and personnel.
  • Assisting in the creation of new marketing plans and oversee company billing.

IMPLEMENTATION AND TRAINING SPECIALIST / ACCOUNT MANAGER

Confidential, Lynchburg, VA

Responsibilities:

  • Implementation includes full preparation for - and assistance with obtaining - Federal Meaningful Use attestation (Stimulus/Incentives).
  • Oversee individual install projects beginning with the kick-off meeting, followed by the creation and customization of templates, and on to the outlined training sessions and official Go Live ( a post-implementation hand-off will follow).
  • The ability to function independently and to work well in a team environment ( Trainers; Programmers; R & D and Sales Teams).
  • A clear understanding of the workflow of a contract and the ability to demonstrate success in deploying the contract.
  • Training sessions are done primarily through webinars and Go To Meetings - with the occasional onsite training. Electronic Practice Management implementation and training.
  • Includes Advanced Scheduler and Billing Systems - utilizing HL7 interfaces.

TRAINING SPECIALIST

Confidential, Juno Beach, FL

Responsibilities:

  • Traveled to Veterans’ Administration Medical Centers across the United States, training their Clinical and Administrative staff - a national, proprietary software currently being used in the standardization of their Reporting and Payment processes.
  • Worked with Site users and Management to in corporate the application’s functionality into the VA’s current workflow (VISTA).
  • Worked closely with the Fee and Health Information Management Departments, Business Implementation Office, Network (VISN) Representatives and Utilization Review (Nursing) Departments. Communicated all technical problems to the Technical Support teams - both at the Hospitals and at Confidential .
  • Contributed to training reports and participated in pre-call conferences with clients.
  • Trained at each individual site for a period of three consecutive weeks.
  • Obtained VA Certifications and clearances, prior to site Trainings.

ADMINISTRATOR / CONSULTANT

Confidential, Lake Worth, FL

Responsibilities:

  • Administration for a Comprehensive Outpatient Rehabilitation Facility and an Independent Diagnostic Testing Facility.
  • Responsible for the Centers critical passing of the Medicare Review Process generating an increase in Medicare Revenue
  • Implement and coordinate multidisciplinary services.
  • Quality Assurance and Utilization Review of medical records and treatment protocols.
  • Patient and Community Relations.
  • Oversee billing company and credentialing of both Companies

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