SUMMARY:

Result - driven learning professional using performance consulting approach t develop enterprise-wide learning strategies and processes, assess learning needs, lead teams in the development of innovative and measurable Instructor-Led, e-Learning Distance Learning and mLearning Mobile Learning . Als project manage complex projects with new media and Web 2.0 social media tools including podcasts and webcasts, Serious Games e.g., Game based Learning, Immersive Learning Simulations, role-based branching simulations, and Virtual Worlds Web 3D aligned t key Performance Indicators KPIs and corporate goals. Experienced with compliance requirements of Section 508, SCORM / AICC, NASBA QAS, ITAR / EAR.

KEY STRENGTHS

• Demonstrated expertise in instructional design, rapid prototype design, project management, experiential learning, coaching, facilitating, and teaching techniques for Instructor-Led Training ILT, e-Learning, mLearning, and Blended Learning. Applying ADDIE method, adult learning principles, and aligning t Bloom's Taxonomy and company strategy as needed for compliance with regulations and certification training.
• Partnering with executives, senior management, cross departmental leaders, and Subject Matter Experts SMEs in the U.S., Europe, Middle East Africa EMEA, and Asia Pacific AP t conduct in-depth analysis, define learning strategies, and establish enterprise-wide e-Learning standards and strategies.
• Designing, building, and maintaining a central learning back office infrastructure t serve as a virtual repository and a role-based intranet website on SAP Portal in support of the learning strategy Program Management Office PM . Functioning as the team's Content Publisher and Managing Editor.
• Establishing relationships with external e-Learning course developers and off-the-shelf providers, managing relationship with vendors and partners, negotiating pricing agreements, monitoring progress and generating related LMS reports.
• Serving as Senior Judge at the Brandon Hall Group's Excellence in e-Learning Technology Awards 2003-present . Categories: Best Use of Vide for Learning, best Custom Content, Best Use of Blended Learning, Innovative Technology, Best Results of a Learning Program, Best Use of Games for Learning, Best Advance in Social Learning Technology.

SOCIAL RESPONSIBILITY

• Created pr bon eLearning courses for the National Environmental Education Foundation NEEF 2012 .
• Volunteered t work at the international Medical Equipment Collaborative IMEC in North Andover on the Peru Family Farm project, and sorted surplus medical equipments and supplies t be donated t impoverished hospitals in developing countries 2011 .
• Acted as mock-interviewer and assessed resumes at the New England Center for Homeless Veterans Wrote letters for care packages sent t US soldiers in Afghanistan 2009 .
• Served as team representative and member of the Waltham BMC Charity Committee 2001-2006 .
• Assistant t the Dean of Academic Support Services for Students with Disabilities and consulting parents and faculty 1991-2000 .

EXPERIENCE

Confidential

Instructional Design Technologies Manager

• Hired t consult stakeholders in a highly regulated environment on all aspects of design and development of innovative synchronous and asynchronous learning solutions, lead US offshore India, Uruguay development teams, develop curriculum for new programs and simulation-based eLearning online learning, and use a blended approach when appropriate. Methods: ADDIE aligned t Bloom's Taxonomy, in compliance with National Association of State Boards of Accountancy - Quality Assurance Service NASBA-QAS requirements.
• Instructional Design: Led stakeholders teams in Advisory - Technology, Tax- Real Estate, Marketing Sales Innovation, Global UK, Onboarding e.g., induction, and Diversity on all aspects of creating deploying formal and informal innovative learning solutions, including experiential learning events, online branching simulations, Instructor-Led Training ILT, and performance improvement solutions across lines of service, sectors, and markets. Guided technical writer and media developers in the US India as needed.
• Curriculum Design: Built a new curriculum with formal and informal learning solutions that focus on change management and cultural aspects of doing business with off-shore developers. Als designed and worked as Subject Matter Expert SME on a role-based branching simulation based eLearning course focusing on working successfully with India.
• Internal Consultation: Consulted partners, program directors, managers, and project teams US Global on the most efficient and effective ways t accomplish desired learning objectives while ensuring compliance with NASBA-QAS requirements. Co-led 3 teams in their efforts t submit their entries as candidates for the Brandon Hall Awards.
• Performance Coaching Development: Provided upward and peer feedback that focus on specific firm expected behaviors and provide recommendations for improvement.

Thought Leadership Publications:

Presentation Title: Value, Effectiveness, and Efficiency at PwC An Award Winning Culture

• Co-presented t learning executives, professors, and government representatives from Norway at the Norwegian eLearning Network and Educational Network REN conference. Topic focused on PwC's approach t employee training and development
• Interview by Bloomfire, Title: Collaborative Learning Online Learning Communities Explained by Judge for Brandon Hall Learning Awards September
• I was interviewed by Bloomfire, an ePublication for learning professionals on knowledge management, 3-D environments and immersive learning, cultural and generational differences, and recommendations t learning and HR professionals.
• Presentation Title: Engage, Excite, and Evaluate Immersive Learning Simulations December
• Presented a webinar at the UK-based Learning Technology Global LTG Academy - Design Series, on game-based learning, best-practices and lessons learned in Learning 1.0, learning 2.0, and Learning 3D.
• Presentation Title: Design, Build, and Deliver Branching Simulations February
• Presented t the Instructional Design Technologies Northeast Team and others on Captivate branching options and recommended best practice approaches.
• Article Title: HTML5 - Opportunities for Mobile Devices
• This article for the UK-based Learning Technology Global LTG newsletter focused on the excitement and controversy around HTML5, how HTML5 impacts learning professionals especially when designing and developing formal and informal learning for mobile devices, and other implications.
• Expanded t a full-length article and published at the eLearning Guild's Learning Solutions Magazine listed among Top 10 Articles for
• Entry Title: Managing Your Teleconference Calls: AT T Conference Monitor February 3, 2011
• Wrote an entry for the February L D Update newsletter on how t use the online AT T Conference Monitor application via laptop t manage your teleconference meetings instead of the phone touch-tone menu.
• Presentation Title: Social Media Your personal Brand: Post Smarter, Not Harder June 15, 2012
• Presented a webinar at the UK-based Learning Technology Global LTG Academy - Technology Series, on social media analytics and best practice.

Confidential

Training Development Manager

• Hired t new position in a highly regulated environment t develop a learning strategy and establish Learning standards including learning processes, procedures, templates, and innovative training programs for internal training enterprise-wide. Ensure compliance with U.S. ITAR/EAR export regulations, and advise senior-level executives and learning leaders on e-Learning and cutting-edge learning technologies, and recommend innovative deliverables for instructor-led, e-learning, or blended approach.
• Project Management: Assigned by Chief Learning Officer CL t lead a large scale initiative requiring management of a group of people, and project manage a complex enterprise-wide innovative 3-D Internet Virtual World, and Leadership Serious Game Immersive Learning Simulations . Managed project budget of 300K.
• Diversity Summit Design: Selected t work directly with Chief Diversity Officer CD t join the Diversity Summit Design Team and the International Diversity Case Design Team t design the 2008 Diversity Summit.
• Training Facilitation: Co-presented with the Integrated Defense Systems IDS Diversity Director and TMC-Berlitz cultural anthropologist the session titled Resolving Cultural Conflicts t over 400 senior executives and enterprise leaders at the 2008 Diversity Summit. Published a related article internally titled, Cultural Diversity and the Cultural Navigator.
• Vendor Management: Successfully led meetings, negotiated 3 million agreements with vendors, and managed vendor relationship. Created a vendor criteria comparative grid. Designed a plan for a Vendor Management Office VM dedicated t vendor selection and management of vendor processes and policies and assessed impact on business.
• Strategic Design: Worked directly with Operations Senior Manager t define a learning strategy known as Program Management Office PM t establish Vendor Management System, Integrated Learning Development System ILDS, and Learning standards including learning processes, procedures, templates, and training programs for internal training enterprise-wide.
• Infrastructure: Designed, built, and maintained a central Learning BackOffice infrastructure in DocuShare ECM Enterprise Content Management by Xerox and eRoom Documentum by EMC t serve as a virtual repository in support of the PM strategy.
• Design Development KM, HTML, XHTML, CSS, JavaScript, Flash for Web and Mobile Device: Designed and built the team's initial version of the Intranet website, and the role-based Learning PM website on SAP NetWeaver Portal and functioned as team Content Publisher and Managing Editor-Change Lead. Developed initial branding and marketing prototypes for the learning team including insignia and branded Instructor-led and e-Learning templates. Als created program-related Wiki and documentation. Co-Led the mLearning Pilot initiative and created an mLearning strategy portal.
• Workshop Design Facilitation: Selected by the Program Leadership Learning Director t design and co-facilitate Program Leadership workshop t help Program Management leaders understand learning needs and define learning objectives.
• Instructional Design: Partnered with learning leaders t conduct learning needs assessment, define the design project-scope, learning metrics, evaluations, and deliverables for instructor-led, e-learning, or blended approach. Method: ADDIE.
• Internal Consulting: Recommended and presented e-Learning and cutting edge technologies t the Engineering e-Learning Project team, Western Region Learning Network, The Integrated Processes and Technology Council, and the cross-businesses Lessons Learned Team.
• Coaching: Tasked by Chief Learning Officer CL t design and manage a new formal onboarding e.g., induction new leader assimilation and orientation plan t reduce the learning curve of new business and function learning leaders and mentor coach newly hired team members.

Confidential

Senior Instructional Designer and Education Consultant Promotion

• Promoted t senior position t design and manage the development of customized cutting edge experiential learning and e-Learning solutions for employees, customers, and partners in the US, Europe, Middle East Africa EMEA, and Asia Pacific AP .
• Courseware Development: Developed and maintained customized hands-on-practice learning simulations and courseware including Instructional Guide Train-the-Trainer, Student Guide, Workshop Guide, for enterprise management solutions Mainframe OS/390, z/OS and Distributed Systems including the CONTROL-M/D suite, and CONTROL-SA suite of products. Maintained the Education Learning Paths for 20 BMC products CONTROL . Method: ADDIE.
• Experiential Learning Design: Devised, planned, and developed experiential games and simulations for Information Technology Infrastructure Library ITIL Practitioner certification course.
• Project Management: Led the e-Learning Strategy project, linked t business objectives and promoted recommendations t the core e-Learning Strategy team, BMC Business School, Business Units, and BMC executives.
• Instructional Design: Designed and created branded Instructional-Led Training ILT templates including Project Scope and Design templates with animation and audi narration for Epiplex, Captivate, Articulate, and PowerPoint. Trained co-workers on how t use them. Co-designed and contributed t the SME Methodology project.
• e-Learning Design: Partnered with Mainframe and Distributed Systems Subject Matter Experts SMEs t develop Web-Based Training WBT and Computer-Based Training CBT using Articulate, Dreamweaver, Epiplex and Captivate computer simulations. Target audience for deliverables: external customers.
• Certifications: Write pre- and post-assessment, and certification tests in Questionmark by Perception
• Technical Administrator: Selected t maintain the SharePoint Business School Instructional Design Development ID D website, and provide technical support t Epiplex simulation tool users. Upload and test eLearning assets in Saba LMS.
• Team Representative: Served as member of the Unified Content and Strategy UCS steering committee representing the Instructional Design Development team.

Confidential

Staff Education Developer and Instructional Designer Promotion

• Promoted t lead and manage high-profile initiatives and work in collaboration with a virtual team and Subject Matter Experts SME in the US, Europe, Middle East Africa EMEA, and Asia Pacific AP .
• Strategy Design: Selected by the Learning VP t lead the corporate e-Learning Strategy team and design the e-Learning Strategy for use enterprise-wide.
• Vendor Management: Evaluated potential vendors, wrote business case document, and successfully secured an 80,000 purchase of software.
• Project Management: Worked in collaboration with SMEs and managed the process of courseware development for mainframe products t ensure deliverables are instructionally sound and meet business objectives. Target audience for deliverables: external customers. Method: ADDIE.
• Graphical Design: Developed a graphical presentation of the education roadmap and learning paths.
• Technical Testing: Tested new Instructional Design Development tools on Saba LMS and made recommendations t management.
• Training Peers: Trained co-workers on new learning technology tools and upgrades.
• Instructional Design: Created templates and documents using Photoshop, Word, Excel, and PowerPoint for enterprise-wide use.
• Train-the-Trainer: Provided consultation sessions t instructors at the Security Business Unit on course structure, design, and class dynamics.

Confidential

Lead Software Education Developer and Instructional Designer

• Hired t new position following an acquisition of New Dimensions, a high-tech company based in Israel t apply adult learning theory t courseware material, redesign and brand all existing training material Mainframe OS/390, z/OS, and Windows, and function as a learning contact-person for developers and Subject Matter Experts SME . Target audience for deliverables: external customers and partners.
• Instructional Design: Evaluated, redesigned existing courseware, and developed new educational training material for customers and partners including slide presentations for instructors, student guides, labs, workshops, service reps and marketing packages. Method: ADDIE.
• Project Management: Developed project schedules for courseware development and monitored progress.
• Team Representative: Represented team in the corporate Evaluation Design team, Post-Assessment Team Sales New Hire course, and other teams.
• Certifications: Wrote assessment questions using Questionmark for mainframe certification exam.

Confidential

Lecturer

• Taught French language and culture courses in a capacity of a doctorate fellow and hired as Lecturer t teach Hebrew language and culture courses. Als was hired by the Dean of the Graduate School t create a new course that will prepare doctorate students for their French proficiency exam and research.
• Instructional Design and Teaching: Developed and taught new curriculum material undergraduate French and Hebrew Programs . Organized workshops for graduate students Graduate School .
• Coaching: Prepared doctorate students for proficiency exams and research French Program .
• Technical Training: Provided instructions in basic computer literacy and Internet browsing t colleagues.
• Supervising: Trained and supervised Peer-Tutor assistants Hebrew Program .
• Multimedia Lab: Used the language lab, control console, and vide camera extensively French and Hebrew Programs . Als integrated computer practice int foreign language course work French and Hebrew Programs .
• Pedagogy: Participated in extensive pedagogical group training and development.
• Committees: Served as a member of the university Employee Award Committee and the Judiciary Committee.

SKILLS

• Authoring Project Management: Articulate Adobe Captivate Techsmith Camtasia Rim Chalkboard Questionmark Perception Retain International MS Project Documentum Document Management System DMS RIM Blackberry Google Android.
• Learning Management System LMS / eLMS: Saba, Plateau, SumTotal, Blackboard.
• Operating Systems: Mainframe OS/390 and z/OS, Windows, Android mobile .
• Languages: English, Hebrew, and French.
• Web Design Development HTML, XML, CSS, SAP NetWeaver: Adobe Dreamweaver Adobe Photoshop Adobe Flash Adobe ImageReady.