PROFESSIONAL SUMMARY

• Over 7 years of overall professional IT experience with 4 years of experience in Salesforce.com and Force.com platform developer and administrator.
• Certified Force.com Developer DEV 401 .
• Highly proficient with Sales Cloud Service Cloud Service Max web service Force.com Community Portal Chatter Knowledge One and App-exchange on Salesforce.
• Excelled in working with various salesforce.com standard objects like Accounts Contacts Opportunities Products Cases and Leads.
• Competent in SFDC Administrative tasks like creating Profiles Roles Users Email Services Approvals Workflows Dashboards Tasks and Events.
• Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Experience on working with Chatter objects.
• Experience in SFDC Integration using Web Service and Apex Programming Salesforce.
• Extensive experience in lead case management web-to-lead Web-to case Email-to-case.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data Loader Utility.
• Experience in working with Salesforce.com sandbox Integration and production environments.
• Experienced in Creating Roles Profiles Email Services Page Layouts Workflow Alerts and Actions and Approval Workflow.
• Experience in web technologies like HTML XML and JavaScript ExtJS and also experienced on working with data structures to manage large amount of data efficiently.
• Proficiency in Object Oriented Languages like C Java J2EE JSP Servlets and other Java technologies.
• Strong Database RDBMS development experience in writing queries functions stored procedures triggers and views in Oracle SQL PL/SQL and MS Access.
• Involved in design development test and implementation phases of Software Development Life Cycle and Agile Development with focus in Object Oriented Programming.
• Excellent Client management skills presentation skills operational metrics time management analytical great communication and interpersonal skills.

TECHNICAL SKILLSET

WORK EXPERIENCE

Confidential

Role Sr. Salesforce Developer

Bofa is a leading global financial services firm. As part of the Mortgage banking implementing its Single Point of Contact loan servicing application for the Home Loan line of business salesforce.com is used and has been categorized to meet different business needs. Within these categories several functional elements have been identified to support the delivery model.

Responsibilities

Working on a Large-scale complex Salesforce development projects along with integrating date from other systems/Repositories.

• Salesforce Configurations across all the Standard objects like Accounts Contacts Cases etc.
• Managed Salesforce platform for 1300 end-users
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages.
• Good understanding of standard Chatter objects and their limitations.
• Designed Implemented and deployed the Service Cloud with various custom built Page layouts Custom tabs Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Designed and developed various Visualforce Pages Apex Classes Controller Classes Extensions and Apex Triggers for functional needs in the various applications.
• Created Various Validation Rules Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud.
• Designed Reports and worked with Business users to make them understand the functioning of Reports better.
• Designed very complex Visualforce pages using JavaScript CSS HTML JQuery and Controllers.
• Involved in User Management - Creating users Roles Profiles.
• Created various Record Types Support Processes Assignment Rules Public Groups Queues Custom Settings Sites Time-Based Workflows etc.
• Used complex SOQL Queries in the Codes and also in the tools like Data Loader to Extract Insert or Update vast data millions of records from/into custom objects Standard objects.
• Used HTTP Callout using JSON to fetch records/data from other system and display them on the fly in the Visualforce Page each time the page opens.
• Designed System Configuration Enhancements Dashboards Reporting Page Layouts Sharing Rules Role Hierarchy etc. .
• Well maintained Test Code Coverage Unit Testing for all the codes in the system following the Salesforce limits.
• Responsible for my Project deployments for all the releases and for Post deployment Testing.
• Involved in working with Offshore QA DEV teams.
• Developed Documentation of all the Projects those I worked on and maintained them in SharePoint.
• Complete Full Lifecycle salesforce.com Implementation Experience.
• Responsible for guiding QA UAT teams for testing the assigned Projects for all the releases both in Sandbox and Production Orgs.

Environment Agile Salesforce Unlimited Edition Service Cloud Sales Cloud Apex VisualForce Pages Component Controllers JQuery JSON XML HTML CSS Workflow Approvals Reports Custom Objects WSDL Custom Tabs Eclipse/Force.com IDE.

Confidential

Role Sr. Salesforce Developer

Confidential is the world s largest independent Exploration and Production E P company based on production and proven reserves. ConocoPhillips is committed to the efficient and effective exploration and production of oil and natural gas.

Responsibilities

• Created both Managed and Unmanaged Packages with deprecated annotations to be available for partner Sales force users and other external users.
• Used Data Loader for insert update and bulk import or export of data from Salesforce.com Objects. Used it to read extract and load data from comma separated values CSV files.
• Implemented case management automation on Case Object to track and solve customer s issue and also Implemented Web-to-Case entry and manual case entry for entering customer s cases.
• Created Visual force pages that could be rendered as PDF s build dashboard components and define email templates.
• Maintained an E-mail to Case system with auto-notifications sent to users when a case is created for their respective departments.
• Developed Visualforce Pages with standard and custom controllers.
• Developed Apex Triggers to update fields and child objects.
• Developed Apex Classes Triggers to implement the business logic as per the requirements.
• Implemented Wrapper classes for better visual force pages management and smooth functioning.
• Created sharing rules for providing cross functional teams of the organization access to records.
• Created Custom controllers implementing complex code for Sales Force VF pages also integrated force.com application on mobile platform like I-phone Blackberry and Android.
• Implemented relationship fields for proper data loading and maintaining the quality of the data.
• Handled SOAP/Restful Web services consumption for fetching content from the Internal Web server.
• Used SOQL SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Migrated complex Excel validation rules in regular expression into Salesforce validation rules.
• Followed Agile methodology for the execution of day to day work related activities.

Environment Force.com IDE Apex Classes Apex Triggers VisualForce pages Validation Rules Formula Fields Data Loader Reports and Dashboards Workflow Approvals Web Services.

Confidential Role Salesforce Developer

Confidential. is a global generic and specialty pharmaceuticals company headquartered in Cecil Township Pennsylvania.. Rocket Software is a leading global developer of software products that help corporations government agencies and other organizations reach their technology and business goals. The main feature of this application was implementing the Quote on Single and Bundle Items for different products and calculated the Unit price of each item.

Responsibilities

Served as the point of contact for all Salesforce related issues updates enhancements and questions for the organization.

• Maintained consistency between territory management application and SFDC accounts and leads ensuring all sales people are assigned the correct accounts and leads.
• Configured Custom objects Custom tabs and deployed Workflows Approval processes Validation rules and sharing rules to meet the requirements of the application.
• Used Force.com developer toolkit including Apex classes Apex Triggers Components Controller Classes and Visual force to develop custom business logic.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Created Page layouts Search layout to organize fields related lists custom links and other components in various record pages.
• Monitored custom reports for sales manager and executives
• Employed Data Loader to import data from Oracle to Salesforce database and completed the configurations in Oracle application to Salesforce platform.
• Designed Field mapping document for various objects like Accounts Contacts Tasks Opportunity and Lead.
• Deployed Google Chatting API to create Visualforce pages showing US maps that charted sales by state.
• Implemented Chatter Chatter desktop developed public and private groups.
• Created Workflows Approval processes Validation rules and sharing rules.
• Organized Marketing Campaigns Campaign Hierarchies Lead Queries Assignment rules Web-to-Lead and Auto-Response rules.
• Deployed Apex using Force.com IDE Force.com Migration Tool and Web Services API.

Environment Salesforce.com platform Apex Language Visual Force Pages Data Loader Workflow approvals Reports Custom Objects Scheduled Apex Jobs Custom Tabs Email Services Security Controls Ajax SOQL J-Query.