DATABASE ADMINISTRATOR Resume Charlotte, NC - Hire IT People

SUMMARY

Ambitious, competent candidate with Master’s degree in Information Systems Management excited to launch professional career as Database Administrator and use education as a catalyst to a successful IS vocation and contribute to improving technical processes and functions. Expertise includes skills in:

Database Administration
Database Concepts
Business Intelligence
Strategic Planning
Problem Analysis
Leadership & Organizational Behavior
Managerial Applications
Systems Development
Security & Privacy

Summary of Qualifications

Keen observer with ability to analyze current processes and develop new strategies and systems.
Creative, practical problem solver who accurately assesses technical challenges and successfully transforms ideas into workable solutions.
Energetic team leader with knack for establishing favorable rapport with diverse populations.
Superb communication abilities and capacity to interpret and convey complex technical information.
Exceptional troubleshooting system problems and ability to provide user training and helpdesk support.

EDUCATION & CERTIFICATION

Master of Science, Information Systems Management
Concentration: Database Administration
Bachelor of Science, Elementary Education
Minor: Psychology
Certified Teacher: Illinois and North Carolina Present

Selected Academic Project

Database: Design and SQL Querying, EHR Implementation

Technical Proficiencies

MS Office | Access | Visio s Oracle | SQL | Windows

Relevant Experience

Doc Chase Specialist, Confidential, Charlotte, NC2011 – Present

Research and provide accurate resolutions for outstanding trailing documents; communicate with title companies, county recorders, and loan servicers; maintain workflow queue, utilizing various systems to meet productivity and quality measures.

Home Services Specialist II (Contractor), Confidential, Charlotte, NC2010 – 2011

Recognized as an achiever; utilized computer systems to access and process information; completed requests and paperwork; made determinations based on policies and procedures; and created work flow processes.

Home Save Counselor, Confidential, Charlotte, NC2009 – 2010

Counseled and educated consumer; evaluated and reviewed documents; performed calculations; negotiated new contacts; made decisions; and developed budgets.

Educator, Confidential, Chicago, IL2007 – 2008

Managed multiple classroom assignments; developed lesson plans; taught math, reading, writing, and science; and complied with state math and reading initiatives.

Supervisor/Sales Consultant, Confidential, Charlotte, NC2005 – 2006

Achieved Lead Sales Representative status; exceeded monthly sales quota; coached sales team; grew customer base and managed churn; monitored sales results and activities; ensured sales retention and compliance objectives were achieved; and resolved customer disputes quickly and courteously.

Sales Associate, Confidential, Charlotte, NC1999 – 2004

Utilized consultative selling skills; coached and developed new hires; handled inquires and solved problems; exceeded sales quota two consecutive months; and received two diamond awards and a star award.

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Database Administrator Resume

Charlotte, NC

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