Regional Manager Resume
Pittsburgh, Pa
PROVEN LEADER in HEALTHCARE
Expertise in management, operations, regulations, health delivery, enhanced by clinical knowledge
Analytical decision-maker, global thinker, data-driven manager
EXPERIENCE
Regional Manager (2001 - 2010)
Confidential Facilities,Pittsburgh, PA
Managed Federal certification and State licensure of 200 facilities in a 16-county area; interviewed trained, evaluated a 45-member staff; recommended license renewals or sanctions based on compliance audit data; Expert Witness and Department representative in legal proceedings/hearings.
- Achieved 20 percent improvement in regulatory compliance by facilities in the first year
- Tracked and resolved, through progressive licensure restrictions, the closure of a consistently noncompliant nursing facility/corporation.
- Reduced staff overtime costs by 70 percent through workflow redesign.
Executive Director (1994 – 2000)
Confidential, Monessen, PA
Administration, strategic planning, operations, of Primary Care Center, Pharmacy, Rural Health Clinic, Home Health Agency, WIC, gynecology, and special projects with an annual utilization of 130,000 patient encounters; led a staff of 120 professionals; managed a $4.4 million budget.
- Reengineered Primary Care Center to eliminate longstanding debt that exceeded 10 percent of the
operating budget.
- Successfully negotiated union contracts for a 6-year period, resolved 20 grievances, and
developed space and equipment lease arrangements for 10 clinic and mobile clinic sites.
- Recruited and finalized contract agreements with 20 physicians and therapists.
EDUCATION
M.S., Interdisciplinary Health
B.S., Clinical Dietetics
A.S., Nursing
CERTIFICATIONS and CREDENTIALS
Registered Nurse, Pennsylvania
Registered Dietitian, American Dietetic Association and Dietitian/Nutritionist, Pennsylvania
Health Facility Quality Examiner Certification, Centers for Medicare & Medicaid Services (CMS)
Health IT/Electronic Health Records Certificate, Community College of Allegheny County
Project Management Certificate, University of Pittsburgh, Katz School of Business
AWARDS
PA Secretary of Health Award for outstanding work in facility surveillance, 2002
Mon Valley Community Health Services Employee Excellence Award, 1993
