Office Assistant Resume Derry, NH - Hire IT People

PROFESSIONAL OVERVIEW AND SKILLS

Skilled and dedicated administrative assistant with experience coordinating, planning and organizing various tasks throughout a fast paced corporate environment
Facilitate accurate and timely writing, editing, and preparation of documents
Highly focused and detailed orientedall while meeting deadlines,identifying priorities and simplifying operations
Possess excellent phone etiquette,interpersonal and communication skills
Experience with ordering office supplies, generating and maintaining equipment tracking records
Ability to act as a liaison within several types of departments while keeping operations running smoothly
Proficient Microsoft Office Suite (Word, PowerPoint, Outlook, Access, Excel), knowledge of QuickBooks, Peachtree, Exact JobBossSoftware
Ability to solve any customer/client issues with the use of problem solving and have the desire to offer exceptional customer service

EDUCATION

PROFESSIONAL EXPERIENCE
Confidential
Derry, NH March 2011 – October 2011
Functional Support Service Provider

Provided community based services for children and adults who have a mental illness and learning disabilities, work with clients who suffer from a variety of diagnoses and symptoms
Educate and demonstrate life skills and coping skills in order for clients to maintain and return to an optimal level of functioning
Reconstructed and reinvented my teaching approach with each client so I am able to accommodate and successfully work with each individual case
Create detailed progress notes within a 24-hour period from session in a secure database
Earn the trust of clients and their families by building positive and effective relationships
Attend monthly staff meetings and specialized trainings

Confidential
Pelham, NH April 2010 – March 2011
Office Assistant

Assisted in any confidential tasks or requests asked by the president of the company
Arranged meetings for staff, clients, and the president of the company
Daily use of Microsoft Office Suite, QuickBooks, and Exact JobBoss Software
Responsible for daily processing of incoming sales orders and daily shipping orders
Prepared/created all outgoing invoices to customers in a timely manner
Managed computerized time system card system and responsible for reviewing weekly employee time cards for accuracy
Distributed company literature to encourage client interest and sales in relation to products
Organized and maintained all office files and records
Prepared financial reports on a weekly basis and entered all accounts receivable and accounts payable into QuickBooks
Ordered office supplies and maintained inventory of all purchases while continuing professional relationships with vendors
Answered all incoming calls and provided excellent customer service, took and distributed accurate messages & welcomed and directed visitors throughout the day

Confidential
Peabody, MA Sept. 2008 – April 2010
Accounting Assistant

Processed invoices for accounts payable, generated purchase orders and sales orders
Responsible for all filing for accounts payable and accounts receivable
Handledall incoming and outgoing mail by distributing to appropriate departments and customers
Prepared deposit slips by making precise calculations and made deposits into an account
Proficient use on a daily basis with QuickBooks, Peachtree, and Microsoft Office
Generated & processed expense reports for staff
Reviewed invoices for accuracy before distributing to customers
Assisted the Human Resources department with arranging company events and trainings
Supported with answering incoming calls & taking accurate messages

Confidential
Salem, NH Sept. 2007 – Sept. 2008
Client Specialist

Assisted customers to fit individual needs, established a trusting relationship with clients
Greeted customers once they entered the store in a friendly manner
Worked on commission based wage, was able to earn incentives, such as bonuses and training opportunities due to exceeding store sales
Scheduled appointments with clients on a consistent basis while keeping specific records of individual needs
Solved any complaints/problems to customer’s satisfaction efficiently and effectively
Met and exceeded sales goals on a consistent basis

VOLUNTEER EXPERIENCE
Confidential
Pelham, NH June 2010 & 2011

Relay for Life, participated in a 24 hr. benefit walk to raise money for the American Cancer Society by fundraising and collecting donations

Confidential
Salem, MA April 2009

Part of a 5 mile walk to fight against domestic violence by raising money by fundraising, part of a team at previous employment at Sentenia Systems, Inc.