SKILLS:

Software: IBM Utilities, TSO/ISPF, MVS/JES/LES2XA, FATAR, VMCMS, JHS, CA-7, CA- 11, CA-1, IMS, CICS, VTAM, DB2, RACF, ACF2, INFOPAC, SUNVIEW, MULTSESS, DNS, 3470 EMULATOR, ACTIVE DIRECTORY, EXCEL, EXCHANGE, EMAIL, XA/OS390 COMMANDS, MICROSOFT SERVERS 03, VAX, WINDOWS SERVERS 2003/ 08/ 12 Super-Trac Transmissions.

Hardware: IBM 3084, 4341, 370/168, 3090, ES9000, 3420, 3480, 3490, ACS, Laser Printers,

Languages: JCL, Basic

Experience:

Confidential

Software, Networking

Computer Operator

Monitored Support desk phones for customers and users. Monitored Veritas Server backups via UX2 office intranet. Used IBM Lotus notes for Email, operations log/Turnover, Essential Help Desk- Incident management Tickets , Remote desktop connections to access UX2 office intranet GUI to monitor all Unix servers and Windows servers, and restart abended backup application. Unlocked users accounts using Active directory users and computers, Microsoft lockout status, Security center lockit/unlockit accounts Polar ID's . Used BMC Proactivenet V8.6 for windows navigation. Monitors unix servers and lotus notes production servers. CA Intro scope web view 9.1.7.0 used, that monitored connections. Used IBM Mainframe ZO5, Control 'M/D' Workload automation/ Global view. GUI 6.3, TSO, Ispf/ Sdsf, MVS/OS, JCL, DNS, DHCP, Configured Active Directory, Users and computers, Group Policy. Processed production jobs on the Mainframe. Used Xerox d110 printer to print special request for meetings. Contacted primary oncall per procedure.

Confidential

Computer Operator.

• Operated call center on night shift.
• Used warehouse maintenance system WMS , HP TeemTalk terminal emulator.
• Used UNIX commands, mainframe and Windows Server 2008.
• Input claims using IMS.
• Close loads for completed shipment. Print tags for parts ready for shipment.
• Invoice customer dealerships for parts shipped.

Confidential

Server Administrator/ Analyst

• Operated Call center on the Night shift.
• Perform daily system network monitoring, verifying the integrity and availability of all critical systems, reviewing system and application logs, and verifying completion of scheduled jobs e.g. backups .
• Contacted the responsible on call when the problem could not be corrected by the Administrator.
• Perform basic networking tasks and testing.
• A good understanding of TCP/IP networking used.
• Proficient with Windows server and AD administration.
• Knowledge in Windows application server.
• Assist with second level helpdesk problems.
• Document all systems, changes and related configurations.
• Contacted Server team, Network team, when problems could not be resolved by the Administrator.
• Configured Domain Name Services with resource records and IP addresses.
• Group Policy , Microsoft Windows with Active Directory, Exchange, Dell Blade Servers
• LAN/ WAN, Manage Active Directory, WINS/DNS, DHCP, Perform system backups and recovery
• Create and maintain excellent environment documentation and keep detailed maintenance logs

Confidential

Senior Operator Analyst

• Monitored network and batch processing on the mainframe, Microsoft NT servers and VAX System.
• Responsible for rebooting NT servers for better up times, also restarted abended applications during productions processing, stopped and started CICS regions using the modify command.
• Open and closed the files within them.
• Strong working knowledge of Routers and Switches.
• Install, configure and maintain network operating systems. Analyze and Install, configure, troubleshoot and administer Windows servers.

Confidential

Operation Analyst

• Using Ca-7/Ca-11 to schedule production processing.
• Stopped and started Cicsprod, Idmsprod for production processing.
• Corrected LMU errors in the ACS using MIMS commands.
• Used the 3270 Emulator for ISPF/ SDSF connections.
• Remedy used to note any abended jobs, and what was done to correct the problem.
• Stopped and started initiators and changed job classes to process productions jobs.
• Contacted Programmers when abend could not be resolved by Operations or Productions control.
• Using JCL to correct abended applications.
• JES2 and MVS commands also used.

Confidential

Computer Operator

• CA-7, CA11, Monitored Network and batch processing utilize job control language JCL .
• Print payroll checks as well as processed payroll.
• Problem determination and resolution.
• Enter 3480 into the ACS as well as eject them.
• Contacted programmers on program.

Confidential

Computer Analyst

• Provide assistance to programmers regarding program maintenance.
• Utilize JCL extensively heavy aben analysis perform both customer and programmers interactions for problem determination and resolutions.
• Analyze aborted application and initiate appropriate restart recovery procedures.
• Preventing improper interfacing with related jobs.

Confidential

Scheduler 1

• Develop specification codes and implement utility programs for use in productions control.
• Analyze content for reports, applying balancing and verification methods to ensure accuracy of productions processes

Confidential

Responsibilities:

Perform job setup via CA-7, and job restart via CA-11, contacted programmers on program problems under a multi-CPU environment responsibilities included processing jobs where resources are available when system or maintenance problems happened.