Billing Analyst Resume
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GeorgiA
Objective
To obtain a Finance / Operations or Account Management position within an organization that’s innovative, competitive in its market, and driven to be a global leader.
Summary of Experience
12/1997 – 10/2008 ConfidentialConfidential, Georgia
Billing Analyst – Team Lead / Accounts Receivable
- Manage monthly billing @ $40,000,00 per monthly
- Analyze revenue contract files to ensure no overage/leakage in revenue
- Review of weekly churn rate and provide root cause to senior management
- Generate tax files and forward to third party agency for ratings
- Managed billing team responsible for 100,00 customers – adds, changes, deletes, customer credits, billing adjustments
- Prepared trend analysis report to record and forecast changes in revenue, product sales, and account receivables
- Responsible for the preparation of invoices for large and complex accounts that cannot be billed directly out of the standard billing platform
- Analyzed and solved detailed billing issues regarding large corporate accounts and upheld accuracy of information inputted billing systems
- Work closely with Accounting department to identify General Ledger variance
- Reconcile monthly receivables versus general ledger @ $3,000,000
- Research variances and discrepancies
- Make appropriate adjustments to general ledger via journal entries
- Conducted training seminars to update programmers and other support personnel on system changes and new system 98
- Assist with development of online payment option for customers via Bill Matrix online application
- Development and impo[-lementation of automated lockbox payment processing
- 4Responsible for system enhanc8/R system timely and accurately
Monthly audit of cash applications
09/2006 – 03/2007 ConfidentialConfidential, Georgia
Billing Processor
- Weekly billing of customer accounts
- Daily entering / balancing of cash receipts to include check deposits, ACH, EFT, and credit cards
- Research / process credit request
- Process incoming payments for vendor / suppliers
- Resolve payment issues
Well versed in a variety of software packages, including:
- Windows
- Microsoft Office: Word, Excel, Access
- Oracle Accounts Receivable / Billing / General Ledger
- Great Plains, People Soft, SAP, MAS500, Quicken
- Additional skills include account balancing, reconciling, payables & receivables
- Excellent verbal / written communication skills & interpersonal skills
- Investigative and quantitative skills developed through work experience
- Well-organized, assertive self –motivated problem solver
- Excellent public relations skills & a team/customer satisfaction oriented attitude
- Process improvement for daily billing operations at Premiere
- Excellent time management skills
- Ability to grasp division’s short and long term priorities and develop systems and plans around them
- Working knowledge of project plans – design and implementation
- Strong organizational skills
- Appointed Team Leader during relocation from Cleveland, OH to Atlanta, GA
