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Billing Analyst Resume

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GeorgiA

Objective
To obtain a Finance / Operations or Account Management position within an organization that’s innovative, competitive in its market, and driven to be a global leader.

Summary of Experience

12/1997 – 10/2008 Confidential

Confidential, Georgia
Billing Analyst – Team Lead / Accounts Receivable 

  • Manage monthly billing @ $40,000,00 per monthly
  • Analyze revenue contract files to ensure no overage/leakage in revenue
  • Review of weekly churn rate and provide root cause to senior management
  • Generate tax files and forward to third party agency for ratings
  • Managed billing team responsible for 100,00 customers – adds, changes, deletes, customer credits, billing adjustments
  • Prepared trend analysis report to record and forecast changes in revenue, product sales, and account receivables
  • Responsible for the preparation of invoices for large and complex accounts that cannot be billed directly out of the standard billing platform
  • Analyzed and solved detailed billing issues regarding large corporate accounts and upheld accuracy of information inputted billing systems
  • Work closely with Accounting department to identify General Ledger variance
  • Reconcile monthly receivables versus general ledger @ $3,000,000
  • Research variances and discrepancies
  • Make appropriate adjustments to general ledger via journal entries
  • Conducted training seminars to update programmers and other support personnel on system changes and new system 98
  • Assist with development of online payment option for customers via Bill Matrix online application
  • Development and impo[-lementation of automated lockbox payment processing
  • 4Responsible for system enhanc8/R system timely and accurately

Monthly audit of cash applications

09/2006 – 03/2007 Confidential

Confidential, Georgia 
Billing Processor

  • Weekly billing of customer accounts
  • Daily entering / balancing of cash receipts to include check deposits, ACH, EFT, and credit cards
  • Research / process credit request
  • Process incoming payments for vendor / suppliers
  • Resolve payment issues
Qualifications

Well versed in a variety of software packages, including:

  • Windows
  • Microsoft Office: Word, Excel, Access
  • Oracle Accounts Receivable / Billing / General Ledger
  • Great Plains, People Soft, SAP, MAS500, Quicken
  • Additional skills include account balancing, reconciling, payables & receivables
  • Excellent verbal / written communication skills & interpersonal skills
  • Investigative and quantitative skills developed through work experience
  • Well-organized, assertive self –motivated problem solver
  • Excellent public relations skills & a team/customer satisfaction oriented attitude
  • Process improvement for daily billing operations at Premiere
  • Excellent time management skills
  • Ability to grasp division’s short and long term priorities and develop systems and plans around them
  • Working knowledge of project plans – design and implementation
  • Strong organizational skills
  • Appointed Team Leader during relocation from Cleveland, OH to Atlanta, GA

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