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Administrative Assistant Resume

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Summary of Qualifications Education Business Administration Associates Degree earned Skills Data Entry, Alpha/Numeric 10,000 plus ksph, 10key 13,000 plus ksph , Microsoft Word, Outlook, Excel, and Access XP, Goldmine Software, Siebel 2000, AS400, Adobe Acrobat, Fidelity system, Peachtree Software, QuickBooks 2000, Aacer and Pacer(Bankruptcy courts websites)Report Manager, Altel mainframe system, Doc Prep, Newtrak(LPS system)Internet Explorer, Bank of America Focus system, I- Portal, Lotus Notes, Calyxpoint, DU/LP, EPW, LAFA, RightFax, and Vendorscape Professional Experience Confidential 04-10 until 04-12 Mortgage Loan Processor Daily processing of billing invoices Updated various borrower information into Ms Excel spreadsheets Received daily inbound calls from borrowers regarding loan status Processed foreclosure bids in AS400 so loans can go to sale Reviewed and audited 100+ foreclosure files from start to finish within a specified timeframe Requested and researched needed documentation from borrower or borrower attorney Processed reinstatements for attorneys and borrowers Audited and closed foreclosure loan documents for the closing process Processed Assignment of Mortgages, Notes, Deeds of Trust, Title Reports, and HUD-1 statements for various attorneys and borrowers Daily interaction with attorney offices through LPS and MS Outlook Processed short sales, DILs, HAMP, and HAFA loans Send daily letters out to attorneys using I-Portal Research and process 100+ Affidavits a day using Focus system Knowledgable with RESPA procedures and guidelines Processed 30+ loans by month end Heavy experience researching and auditing loan documents and borrower financial statements National Bankruptcy Services 01-08 until 03-10 Bankruptcy Legal Assistant Entered Bankruptcy documentation from the courts into the Bankruptcy tracking system. · Daily communication with various local councils and clients using Newtrak system. Processed daily reports, issues, and events. Advance knowledge of Bankruptcy laws, procedures, and policies. Processed daily payoffs and affidavits Prior experience working with Deed of Trust and Assignment of Mortgage documents Researched and analyzed debtor's credit report Reviewed and processed FHA loans that were delinquent Daily interaction with debtors, clients, and local counsels by phone and e-mail Confidential 09-06 until 12-07 Administrative Assistant II/ Receptionist Answered calls at main switchboard on a 6 line Al-tel system with 50 plus extensions as a backup receptionist. · Responsible for resolving medication replacement issues, processing, and shipping out the clients product. Set up prescription and mail out labels utilizing the UPS website and Label machine. Tracked customer packages via UPS website. Confidential 07-05 until 08-06 Claim Processor/Pharmacy Customer Service Representative II Processed prescription orders from patients over the telephone. Handled daily customer service inquiries from patients regarding co-pay and deductible insurance information. Processed new insurance claim forms, EBD forms and made revisions to existing claim forms. Developed PBM experience in this position. Confidential 01-03 until 06-05 Data Entry Specialist/Accounts Payable Processor Entered customers contact information and customer orders into DSI's database system Processed report batches using a 10 key machine Created spreadsheets and reports using MS Excel Processed invoices and purchase orders Audited computer databases for quality assurance Entered various data into Peachtree and Quickbooks

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