Engineer Support Resume Profile
PROFESSIONAL PROFILE
| A network and systems professional with 7 years of experience as a Systems Engineering, Desktop Configuration, and Consulting. Management of various systems applications design, migration, and configuration Microsoft network infrastructures development and deployment systems security applications. Added value to various types of business organizations, both as an individual contributor and as a administrator of various networks and systems. Ability to interface with engineering and administrative teams or directly with customers to meet the needs and expectations of a client base. |
| System Engineering | Network Administration | Office Communication Server |
| MS Exchange 2007/2010 | Blackberry Enterprise Servers 4.5 5 | VM ESX Virtual Network |
| Disaster Recovery and Planning | Internet Security Acceleration |
KEY SKILLS
CAREER HISTORY with ACHIEVEMENTS
| Sr. Messaging/Active Directory Engineer |
- Appointed as the SME for the Exchange Migration Project
- Architect and pursued the engineering of the Messaging infrastructure with current Messaging Engineer
- Assisted in developing a measure to re-architect the placement of Mail content for the authority saving MARTA more than 2.5 Million dollars by purchasing Hard Drive Blades which freed up considerable of resources for SAN Storage cost
- Task with redesigning the current archiving solution and worked with current Messaging Engineer to re-evaluate, design, develop and implement current Archiving methods by upgrading the Symantec Enterprise Vault, repair server configurations which had stopped archiving for more than 2/yrs and teamed up with the SAN engineers to add additional space for archiving purposes
- Have been designated as the Lead on all matters pertaining to Active Directory, DNS, DHCP, Group Policies, authentication matters and Certificate servers and assist where needed with domains pertaining to but not limited to:
MARTA.LOCAL MARTA.NET POLICE CCTV
- Work to design Virtual Servers with our VM Team to better correlate better methods for Disaster Recovery, flexibility of network/server moves, VMotions, Backups and better use of resources as Virtual Servers cuts down on Physical Server costs/configuration/maintenance substantially.
- Monitor all aspect of Messaging from Outlook clients, Client Access Servers web access OWA , ActiveSync iPhones, iPads, Droids, Blackberries, tablets, laptops, etc
- Address all matters pertaining to Server-related issues not limited to Active Directory/DNS servers, Microsoft Exchange servers, Symantec Enterprise Vault servers, SCOM, SCCM, Solarwinds, PAMET, AFC, Police, CCTV, etc
- Mandatory use of SCOM, SCCM, Solarwinds, Big Brother and several other System/Network-wide monitoring tools to capitalize on gaining information to resolve any/all issues that effects the business flow of the entire MARTA Authority
- User of Microsoft Exchange Powershell as well as Windows Powershell to script out commands necessary for configuration, reporting and development purposes
- Imperative to work side-by-side with all levels of Management and all levels in and of the Information Technology establishment as every aspect of the IT department is dependent on the success of each other
| Confidential Exchange/Active Directory Engineer |
- Architect and implement Exchange 2010 in an enterprise corporate environment.
- Largest migration performed for our clients on a user-base were more than 50K Exchange 2010 Active Directory 2008 FFL
- Development, deployment merging of data information of SharePoint 2000/2007 to 2010.
- Assess clients current Forest Domain infrastructure, Active Directory configurations, DNS, WINS, Schema, Domain Controllers Global Catalog servers for preparation of migrating to Exchange 2010 environment
- Traveled extensively to client sites and performed migrations from Exchange 2003/2007 to 2010 using various tools not limited to Quest Migration, Exchange native migration transitioning tools.
- Using various tools extract information pertaining to business Active Directory infrastructure which is required to perform a properly working Exchange environment
- Design virtual components with VSphere, ESX or HyperV depending on the preference of the client for Hub
- Configuration of RightFax services for Exchange 2007 and merge with information of Exchange 2010 Unified Messaging
- Transport, CAS Servers and some Mailbox Servers
- Analyze hardware licensing make recommendations for upgrades
- Creation of High Availability Exchange architects with specifics in Database Availability Groups DAG's , Site Server resiliency, Certificates and CAS Array.
| Confidential Exchange Engineer Support |
- With the use of our Remedy Ticketing system, perform work on tickets related to both client server side.
- Evaluating DAG Databases, copy queue, mail queues, Public Folder replications, Certificates, Transport Rules, Send Connectors Accepted Domains.
- Create manage move request migration of email accounts , DL's, resource, shared accounts and enabling Mailbox features/access such as Outlook WebApp, ActiveSync for mobile devices, SIP accounts for Lync Server 2010
- Exchange Management Shell EMS to perform shell commands and scripting for a variety of Exchange 2010 functions Public Folder configurations, OU settings, mailbox access rights/permissions, CAS settings troubleshooting, scripting, etc.
- Provide support for migration using Quest Migration Manager for AD Exchange with specifics to Exchange to perform Source/Target migration of more than 20,000 users on more than 40 DAG CAS servers.
- Add, remove, configure, troubleshoot both Blackberry Enterprise Servers 4, 4.5 BES 5 for Exchange 2010.
- Configurations troubleshooting of Symantec EVault Servers
- Mail Gateway, tracking protection with Forefront Online Protection for Exchange FOPE 2010, MailMarshal for Exchange 2003 along with Fox's Edge Transport Servers
- Backups restores provided by our MS Data Protection Manager and Symantec Backup Exec
- Perform all aspect of troubleshooting issues relating to Exchange 2007 and RightFax for all Fox Employees designated with permissions for usage of RightFax application
- Monitoring tools like SCOM to alert of processors, memory, etc errors that would need to be investigated corrected
| Confidential Sr. Exchange Administrator |
- Accumulate and dissect all information necessary to begin the task of architecting, procurement and implementation of the new Network infrastructure that was migrated from GroupWise email servers and Novell 6.5 network to Single Domain/Single Forest Windows Network infrastructure.
- Design the MBTA.com model and a child domain for TPolice.MBTA
- Design the layout for Exchange migration for Groupwise-Exchange 2003-Exchange 2007 using Quest Migrator tools for Novel to Active Directory and Groupwise to Exchange.
- Placed into operation Websense servers for firewall purposes, proxies and web caching to work alongside existing ISA servers
- Setup and configure HP Blade enclosures for systems that will host all aspects of the domain rolls DC, GC, DNS, DFS, FTP, Exchange Clustering CAS,HUB MB, SAN Connectivity, ISA, etc.
- Troubleshoot all network-related issues that need addressing on all levels to allow the design and migration to flow without issues
- Develop and maintain technical documentation for both messaging and AD environments
- Maintain strict change control of messaging infrastructure
- Measure capacity and performance trends to determine long-term needs
- Provide systems metrics, root cause analysis and proactive monitoring
- Create, test and update disaster recovery plans
- Provide other technical services as necessary for the successful completion of projects
- Provide 24/7/365 support of AD, Exchange and clients working with Windows XP/Vista,
- Development of new virtual servers with VMWare VSphere for Enterprise infrastructure
- Backup Blackberry administrator, ensuring integration with email server.
- Enterprise level Exchange backups/restores.
