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Ux Specialist Resume Profile

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MD

Objective

To obtain a position to apply and expand my knowledge of cyber security principals and technologies developed through a Masters program.

Experience

Experienced with Sitecore CMS, Marketo, notepad , MS Word, Excel, Prromo, Site Executive, AWAS, WordPress, Advantage, Windows Systems, Apple OS 8, 9 and X, Dreamweaver, and Power Point. Familiar with Access, Wireshark, nmap, kismac, Forensics Tool Kit FTK , EnCase. Proficient with Opium, Adobe Photoshop and Camtassia.

Experience

Confidential

Business Analyst/UX Specialist

  • Analyzed consumer site for deficiencies relating to user experience
  • Defined problems associated with these findings and wrote up requirements specifications documents to guide development
  • Developed solutions with JAVA team and business units
  • Participated in quality assurance testing before rollout of completed projects

E-mail Marketing Specialist

  • Edit and create HTML code for email delivery make sure that emails render correctly in multiple email platforms, and ensure consistent design.
  • When HTML code problems arise, especially with email clients, I analyze problems, and figure out solutions.
  • Develop and strengthen processes documentation for department.
  • Initiate strategy and organization for Sharepoint proof-of-concept for company use.
  • Lead and call meetings for email production team, SharePoint or web development.
  • Train co-workers on new products or tasks.
  • Placed, coded and edited product pages, story units and product carousels on company's customer website.

Confidential

  • Oversee and manage the website content and email delivery of 20 26 publications to more than 100,000 customers per month
  • Edit and create HTML code for email delivery make sure that emails render correctly in multiple email platforms, and ensure consistent design.
  • When HTML code problems arise, especially with email clients, I analyze problems, and figure out solutions
  • Train and manage several interns and current employees on job duties make sure interns and new employees are confident in their ability, and have the support and confidence of myself and upper management
  • Performed CMS migration. Helped to launch, and develop CMS, make updates and continuous changes to existing CMS.
  • Help develop and implement new programs to streamline the flow of work.
  • Lead, and keep notes on weekly/bi-weekly meetings.
  • Keep open dialogue and analyze issues with customer service and management on solutions to problems and potential problems.
  • Delegate responsibility and work to multi-member web, marketing and production team.

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