Team Supervisor Resume Profile

Summary

Objective: To obtain a position in Human Resources in a progressive organization where I can use my education, strong organizational skills, and utilize teamwork effort to benefit the organization.

Experience

Confidenital

Co-op Student in the Gas Operation Business Unit 2013 -2014
Over the course of 3.5 months developed and implemented a filing system for 10,000 Leakage Reports that are maintained on a daily basis.
Performed and implemented inputting data into the Esri and Maximo systems on a daily basis.
Worked with contractors to analyze and audit the daily Leakages Reports for completion of work.
Created a version of the Standard Work Instructions SWI for the Main Repairs Reports.
Confidenital
Collection Representative 2004-2013
Administrator, phone-in assistance in the collection of delinquent taxes and returns
Monitor and respond to the Customer Service Toll-Free System to resolve issues and relay information about tax administration policy
Knowledge of tax processing and regulatory procedures
Conduct Special Case analysis resolution and presentations

Leadership

Confidenital

President Society for the Advancement of Management
Resurrected the Society for the Advancement of Management for the U of D Mercy campus.
Designed, coordinated and organized community projects, over 1,000 people attended, it was a charity event, and Mother Waddles was the guest speaker.

Team Supervisor

Confidenital

Coordinated department efforts and responsible for problem-solving with team members
Addressed, Advised and Resolved customer calls, inquiries, and disputes

Confidenital

Reported directly to the Vice President of Lutheran Social Services of Michigan
Administered, Developed, Coordinated, and Audited employees files
Assisted with employee interviewing, hiring and terminations
Chaired with union negotiation for 300 employees, outcome and compromise
Compliance with confidentiality
Assistant Property Manager Confidenital
Managed daily operations of residential property, 488 units.
Operated computerized property management system
Conducted tenant screenings and placement
Community Volunteer Confidenital
Skills Data Entry, Microsoft Word, PowerPoint, Excel

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