WORK EXPERIENCE:

Confidential

FIELD CONSULTANT DOMINO ADMINSTRATOR

• Provide analysis of infrastructure, server troubleshooting, and daily administrative duties.
• Took ownership of open PMRs with IBM
• Solved and stabilized corrupted server
• Migration of users within clustered pair in order to load balance mail server infrastructure
• Standardization of server configuration
• Blackberry Enterprise Server administration
• Assisted helpdesk with Lotus Notes client issues and unresolved tickets
• Create/delete/recert user ids
• Create user and Admin documentation

Confidential

CONSULTANT - DOMINO ADMINSTRATOR

• Domino Adminstrator in IT Services Team supporting NY and international and North American sattelite offices. Provide daily administration and customer Notes client support to users.
• Domino Administrator Domino R.8.5x
• creation of Notes accounts, groups, mail-in db
• deletion/delegation of Notes accounts
• maintenance of Win 2003 Win 2008 VM servers
• local and satellite international office support for mobile devices and Lotus Notes client issues
• Install/config/ administer BES 10
• Migrations of accounts for decommission of BES5
• Install/config/administer Domino Traveler 9
• Install/config/administer Domino R9.0
• Company deployment/procurement of mobile devices: Samsung Galaxy S4, Blackberry Z10, Blackberry Q10, iPhone 4, iPhone 5, iPads
• T-mobile/Verizon accounts and device migration to ATT
• Blackberry Enterprise Service 10 Administration policy and security
• MDM Poc install/config/admin Mobile Iron and Air Watch
• IronPort Adminstration
• Upgrade/config/maintenance Domino servers
• Esker Fax for Notes R6 upgrade
• Cogent eCognet Adminstrator for external DNS PTR records
• Network Solutions / Geotrust SSL adminstration
• Notes database creation for PC inventory and Device Inventory
• migrate users from Trav 8.5 to Trav 9.0

Confidential

CONSULTANT - DOMINO ADMINSTRATOR

• Domino Administration including SMTP, Postini for Domino, Blackberry for Domino, Traveler, Sametime, server maintenace and configuration. Creation of new accounts, groups and mailin databases. troubleshooting Notes client issues, Magic tickets and helpdesk escalation issues. Evaluate and implement new software solutions.
• Domino migration to Google Apps including Blackberry GAC, mobile device sync, Google Apps Administration, Gamln and Cloud Migrator migration, Gam, Gads, Postini for Gapps, Gapps configuration
• Research and installation and training for Flashpanel on Gapps.

Confidential

CONSULTANT DOMINO ADMINISTRATOR Provide daily administration and customer Notes client support to users

• Maintain,troubleshoot and create accounts for Blackberry Enterprise Server 4.x Bloomberg and Sametime support on handhelds
• Rightfax Server
• Sametime R3.1 AOL users , R8
• Zantaz for Compliance Users monitors compliance users email
• Imauditor for Compliance Users monitors compliance users IM messages
• Server support include Application, Mail and Hub server support
• Perform Server upgrades from R6.x to R8.5x
• Migration of users mailfiles from satellite offices to central HQ office
• Server support includes 3rd party software iQsuite, Scanmail, Zantaz, GSX Monitoring

Confidential

CONSULTANT DOMINO ADMINISTRATOR

• Maintain, monitor and administer the ImClone Domino Mixed Environment 6.5x and 5.x
• Notes network consists of two sites, 1000 plus users and 12 productions servers on clustered environment of Win 2003 and SAN
• Monitor SMTP inbound/outbound email traffic
• Creation, certification and deletion of user accounts
• Responsible for clustering, security, replication, third party connections to the server
• Perform Notes server upgrades to current standard upgrade of 6.5.2 FP1
• Provide support for roaming and iNotes users
• Provide remote site helpdesk members with troubleshooting assistance
• Provide support /guidance to other members of MIS team regarding situations/projects that involve Notes
• Provide helpdesk support for Notes client issues regarding calendaring, setups, email, replication issues
• Provide support for server and email routing issues
• Installed and support Symantec Mail Support for Domino 4.x
• Installed/configure and support Blackberry Enterprise Server 4.x
• Plan, configure, document and rollout Notes Room Reservation strategy
• Performed data migration from Win NT to SAN
• Upgraded and support Sametime 6.5x
• Install and configure Sametime Everyplace for IM function on PDA's
• Created Notes Test environment consisting of SMTP and Mail server
• Involved in implementing new SMTP infrastructure in Domino environment
• Implemented 2 new, dedicated SMTP Notes servers
• Implement additional servers such as Administrator and Third Party Notes servers
• Installed and evaluated third party products such as OneBridge Extend Connect as backend for PDAs
• Implemented Transaction logging on all Mail servers
• Troubleshoot and support Pylon iAnywhere 6.3x and support handheld PDA's such as Treo 600 and Treo 650
• Evaluated and implemented Fetch: Retriever, product used to fetch emails sent erroneously
• Evaluated and implemented Department Calendar 6.x
• Evaluate Symantec Mail Security Appliance 8260/8240 servers with antispamming/antivirus capabilities.

Confidential

CONSULTANT DOMINO ADMINISTRATOR

• Analyze, plan and perform Domino upgrades
• Perform server upgrades from Domino 5.x and ND6 to ND6.5x
• Install BlackBerry Enterprise Server
• Assists Administrators with client upgrades
• Provide support for projects/questions relating to Administration

Confidential

SR. LOTUS NOTES ADMINISTRATOR

• Member of Notes team responsible for International Notes Network
• Monitor, troubleshoot and maintain Win 2000 and Win NT servers which consists of about 35 servers and several Notes Domains running on a mixed environment of R5 and ND6
• Provide support 2nd level help desk support for Lotus Notes desktop client issues
• Provide support to satellite office Admins
• Provide support for ExtendConnect Server and client configuration/troubleshooting
• Worked on planning, testing and implementing upgrade to ND6.02 CF1
• Installed, configured, upgraded and maintain McAfee Groupshield 5.21 for Virus protection and Banning content
• Installed, configured Symantec AntiVirus/Filtering for Domino on SAN solution
• Installed, configured and tested DOLS, Directory Assistance, Single Sign On SSO and LDAP on ND6
• Implemented Rules on ND6 for SMTP Antispamming
• Monitor SMTP email traffic and troubleshoot internet email issues
• Monitored and configured Mail Manager as email diskspace solution
• Installed Sametime 2.x on Domino 5.x server
• Configured Event reporting for server monitoring and Domino Directory integrity
• Moving mailfiles, organizational unit account transfers, creating Notes ids, recertifying, deleting accounts, migrating servers, restoring mailfiles from backups
• Migrated single Windows NT servers to HP Cluster environment that consists of Windows 2000 Hardware clustering solution, Domino Partitions and Domino clustering on a SAN
• Installing and configuring Domino R5 and ND6 servers

Confidential

CONSULTANT

• Installed and configured additional Domino R5.x server and BlackBerry Enterprise Server including client software and provided support troubleshooting related issues
• Provide support for Domino/Lotus Notes related issues

Confidential

LOTUS NOTES ADMINISTRATOR

• Domino Administrator responsible for daily monitoring, troubleshooting and maintenance of the Centre Solution and Centre Life Notes domains which consisted of about 30 Domino R5.x servers on Windows 2K platforms.
• Provided support for remote administrators and 2nd level help desk support for Lotus Notes desktop clients.
• Creation, certification, deletion of users.
• Troubleshoot replication, corruption, designs, access control levels for mailfiles and production databases.
• Installed and maintained SMTP traffic and servers.
• Installed, configured and troubleshoot the following 3rd party software for the Domino Servers:
• Trend Micro Scanmail, Secure I.Q. and Norton Antivirus.
• Performed upgrades, installations and migrations to Domino R5.011, which included clustering, and partitioning Domino servers.
• Installed, administered and troubleshoot Blackberry Enterprise Server. Provided user support for desktop and handheld pagers.
• Provided administration and troubleshoot support for Newsedge First Also, installed, migrated and configured on the Domino server using Win NT 4.0 platform.
• Maintained Notes Network according to company standards for Disaster Recovery, archiving and security purposes.
• Installed and configured Domino Web server using HTTP for web based mail access

Confidential

SENIOR NOTES ADMINISTRATOR

• Member of MIS Team with primary function as Sr. Notes Administrator. Maintain and administer the CGS Notes environment consisting of 10-12 Domino servers. Provide inhouse support to over 1500 CGS employees and CGS clients which includes user and administrator training, Notes client setup, configuration and troubleshooting. Perform Win NT administration functions such as creating users and groups, and granting file and group permissions.
• Managing and delegating support calls and tickets to MIS Team.
• Duties include providing project management of all CGS Notes related projects. These projects include evaluating new products, setting up and installing new remote sites and implementing or upgrading the current Notes environment.
• Responsible for building, maintaining and troubleshooting Win NT 4.0 and AS/400 Notes servers for internal and remote sites.
• Prepare Notes demos such as Notes 5 clustering, cc:Mail conversion, Notes 4x and Notes 5 mix environment for visiting CGS clients.
• Performed Novell to Win NT migration by manually creating directory structure, local and global groups according to company organization, users, data transfer and permissions. Logging users to NT domain and installing printers.
• Performed MS Exchange to Notes conversion, AS/400 to Win NT Notes conversion, IPCS to Win NT Notes conversion, Compaq 1500 to Compaq 3000 Notes transfer, Notes server to Notes server consolidation, Domino 4x to Domino 5 clients and server upgrade.
• Provide connectivity to outside agencies by cross certification.
• Installed and configured the use of Domino.Doc for accessing of proposals and marketing materials.
• Provide Notes administrator and user support to field agents and CGS clients.
• Provide training and phone support for CGS users and remote Notes Admins with laptops and pc configuration by LAN, modem, ISP or other frontend email clients.
• Maintain Public Name and Address book, user ids, SMTP server, POP3 for all of CGS.
• Provide home support by using PC Anywhere and Cable modem.
• Perform database development and database troubleshooting for inhouse database.
• Installed WinNT operating system on Compaq and HP servers
• Configured and installed peripheral devices, upgrading memory, configured disk arrays, installed hard drives
• Provided server maintenance

Confidential

TECHNICAL OFFICER

Member of Notes Server Support Team as a primary contact responsible for monitoring, troubleshooting and administrating the Lotus Notes Network providing server and level II support to the Executive, Corporate and Middle Market Notes community consisting of approximately 5000 users. Responsible for upgrading, installing and implementing the Notes server hardware and operating system from Win NT V3.5 and Notes 3.x and 4.x to the corporate standard of Win NT V4.0 and Notes V4.13.

Confidential

SENIOR LOTUS NOTES ADMINISTRATOR

• Senior Notes Administrator responsible for daily monitoring and troubleshooting of Lotus Notes Network consisting of eight local servers and 3 remote sites. Maintenance of user ids, Name and Address Book, and replication of databases. Migrated Notes servers from OS/2 operating system to Windows NT V4.0. Upgraded Notes servers from Notes V 3.x to V 4.11a in addition to converting the Name and Address Book to V4. Installed and configured Notes servers to local and remote sites. Implemented the Notes network with components such as Lotus Fax Server and Lotus Notes Network. Installed Domino V4.5 server in order to accomplish Internet desktop access.
• Manage Notes administration group that provides desktop user support services to 350 local and remote users.

Confidential

CONSULTANT

Lotus Notes Administrator of Release 3.x and Release 4.0. Performed Lotus Notes desktop troubleshooting and implementation. Performed Lotus Notes Server and Client installations on various platforms. Created and identified administrative infrastructure plans which established Production and Development Lotus Notes environments. Provided Administration training and documentation.

Confidential

LOTUS NOTES ADMINISTRATOR / LAN ANALYST

Sole Lotus Notes Administrator for the Private Bank Domain that consisted of several Notes Named Networks. Responsible for the maintenance of local Notes Servers and the Notes administration of local and remote sites. Maintained CC:Mail router by utilizing maintenance utilities and ensuring synchronization with the Notes Name and Address Book. Provided user support services for Lotus Notes related problems as well as, LAN administration and user support services for Novell 3.11 network.

Confidential

LAN ADMINISTRATOR

Performed the administration of Novell 3.11 and 3.12 networks supporting 500 nodes. Responsible for the network security using third party and Novell utilities. Management of PC Help Desk and assignment distribution for PC Group, which consisted of three outside consultants. Service user requests such as hardware and software troubleshooting and installations. Provided user training sessions and documentation.

Confidential

SR. COMPUTER OPERATOR

Sole Responsibility for Primary Shift Operations