Summary

Seasoned IT Executive with experience in both the ITO and BPO Services sector as well as insourced organizations. Industry experience includes financial services, insurance, retail, contract food service management, pharmaceuticals, manufacturing, healthcare and state and local government.

Work Experience:

Confidential

corporation specializing in data center migrations, technology refresh and application re platforming.

Confidential

Supporting the design, construction, and relocation of two Data Centers for a major Reinsurance company. z/BC12 Mainframe, Windows, SUSE Linux 1200 server environment. Additional activities include design and relocation of office area and design and construction of a new NOC.

Confidential

Managing all aspect of Data Center expansion and the planning and construction of a second High Availability data center for Community Health Network of CT. Generators, UPS, CRACs, structured cabling, fire suppression. Proposed and installed new Cisco Nexus based 10Gb network, Dark Fiber, EMC V Plex Metro cluster, EMC Avamar Grid Gen. 4, backup infrastructure, EMC Recoverpoint CDP, data replication infrastructure, VMWare stretch cluster clusters, and VMWare VShield VDC. Reporting to the CIO.

Confidential

Managing 20MM IBM and EMC contracts on behalf of Hartford HealthCare, a 1,500 bed hospital chain, consolidating computing for six hospitals into two new redundant data centers, designing a new Private Cloud Reference Architecture, ITIL Service Catalog, implementing two VCE VBlock 700 MX Redundant Private Cloud computing facilities utilizing VPLEX, VCloud Ops, EMC RecoverPoint replication, EMC, Avamar Grid, migration to EMC V Max three tier storage and the migration of an 850 server data center. Reported to the CTO.

Confidential

Designed and managed the relocation of the data center of the Hartford Steam Boiler Inspection and Insurance Company, division of Munich Reinsurance. Mainframe and VMWare windows environment. Established VMO and audited more than 250 software titles and contracts. Reported to the CTO.

Confidential

Managed, designed, and planned the data center migration for a 4,000 bed Hospital chain from Indianapolis, IN to Bloomington, IN.

,Confidential

• Managed the outsourcing and design of two redundant data centers.
• Responsible for global operations, technical architecture, data and voice communications, Security, DBA, SAP BASIS, NOC, Help Desk, procurement, and enterprise systems monitoring, reporting, and forecasting Installed EMC Ionix for problem and change management, system and applications monitoring, and asset control.

Confidential

Sr. Consultant working for the United Nations International Computing Centre

NY, NY, Brindisi, Italy, Geneva ,Switzerland. Evaluated and proposed a global enterprise monitoring and performance reporting system and a remote disk deduplication and replication and backup solution..

Confidential

• Service Delivery Program Manager, Responsible for managing two insurance industry Managed Service Outsourcing contracts, Genworth Financial and Sun Life Assurance of Canada, valued at 145 million and 65 million dollars.
• Generated 1,000,000 in new business revenue during first year of contract.
• Achieved a 25.9 Pretax profit margin
• Conducted 'C' level presentations to prospective outsourcing customers
• Consulted internally to other service delivery executives on expense reducing
• Initiatives appropriate to their individual contracts
• Avoided 6 million tape library expense at UNUM/Provident Insurance
• Avoided 1 million Sun based development system for Port Authority of NY/NJ by demonstration of ability to develop application on an existing HP UX development infrastructure.

Confidential

• Supported the Commercial Solutions sales organization through consulting, designing, pricing, and financial modeling of proposed multi hundred million dollar managed services outsourcing solutions delivering low cost and high reliability to clients such as Walt Disney Co., Simon Schuster, Cummins, and Mead WestVaco Paper .
• Analyze and format RFQ responses supporting the proposal generation process.
• Established standardized models to support technical pricing initiatives
• Reduced the proposed cost of Genworth's IT infrastructure by 25 million dollars.
• Authored eight year strategic IT plans for companies such as Genworth Financial, Miller Brewing, NY E ZPass, and the NY MTA.

Confidential

• Responsible for managing all aspects of the Lockheed Martin IMS division computer centers. Supporting 400 state and local government contracts, representing 1.5 billion in annual revenue with a concentration in E ZPass toll collection, child support payment processing, and food stamp processing, parking ticket collections, and EMS services. My division was acquired by Affiliated Computer Service in August, 2001.
• Proposed and implemented first Storage Area Network SAN
• Proposed and signed first Hot Site DR contract
• Authored first DR handbook utilizing MIT FARM team approach
• Conducted first all platform enterprise wide DR test
• Proposed and Installed first Automated Virtualized tape library
• Proposed and installed companies first VoIP telephone solution
• Implemented comprehensive transparent data center chargeback system
• Switched all hardware maintenance contracts to third party service
• Providers, saving the company 1,000,000 per year.
• Installed a comprehensive Remedy ESM solution for Problem Management, Change Management, Procurement, and Asset Tracking, Performance Monitoring, and User Charge Back.
• Introduced first usage of Logical Server partitioning on AS/400, HP 9000, and Open/VMS
• Proposed designed and implemented new 1,000,000 Internet telecommunication infrastructure supporting 200 web sites.

Confidential

Hired to start up technical consulting practice

Confidential

• Hired to construct and operate new 180,000 sq. ft. UBS data center and consolidate five data centers located in New York, NY into a new facility located in Stamford, CT. Migrated 5,000 servers Mainframes, Tandem, VAX, Sun, HP Windows. Responsible for operations, technical support, DBA, level two, three help desk, technical design, and DR
• Proposed and installed first remote mirrored disk solution
• Proposed and signed first Hot Site DR contact
• Established dedicated mainframe and Open/VMS engineering teams
• in London.
• Hired 120 FTEs over a three month period to completely replace all consultants.

Confidential

• Reporting to the CFO, responsible for corporate computer center and service delivery at 800 locations in the US and Canada. Applications, Operations, Systems, procurement, network, help desk, chargeback, and call centers, PBX, cell phones, phone cards, facilities, DR. After the company was acquired by Compass Group in 1996, managed the site selection, construction and relocation of the company to Rye Brook, NY.
• Installed the companies first LAN
• Authored the companies first DR handbook
• Proposed, evaluated, and selected CSC to outsource the company's datacenter.
• Implemented PeopleSoft HRMS and Payroll
• Consolidated two data centers reducing annual operating expense by 2,500,000.
• Managed the site selection, design, construction, and relocation of the company from Stamford, CT to Rye Brook, NY saving the company 2,000,000 in office space rental expense.
• Managed to hold my operating budget flat for period of eight years
• Implemented the company's first nationwide Help Desk, Performance Reporting, and Monitoring solution.
• Proposed solution to eliminate all centralized printing and custom forms via an online viewing and remote printing solution. Saved the
• Company 1,000,000 annually in FedEx shipping expense and toner expense.
• After proposing and installing the companies first voice mail system
• I was given responsibility for the entire voice telecommunication department, 8 million annual operating budget.

Confidential

• Responsible of one half of Bristol's IT operations and maintaining a 15,000 square foot standalone data center. Operations, Systems, procurement, network, help desk, chargeback, facilities, and DR.
• Designed and implemented a chilled water manifold system avoiding
• A 250,000 capital expense and providing redundancy in the building chilled water facility.
• Designed, proposed and installed a 1,250,000 backup generator and UPS facility.
• Designed, proposed and installed a 750,000 security system
• Implemented the companies first
• Proposed and installed companies first used mainframe saving the company 4,000,000.
• Designed and implemented global problem and change management system, performance monitoring and forecasting, and end user chargeback system.

Confidential

Account Executive

As the account executive for Morgan Stanley Company, I was responsible for building the largest single installation of Hitachi computing equipment in the world, completely replacing all installed IBM equipment. 54,000,000 Capital Project. I managed all aspects of sales, installation, field engineering, and systems administration. At the time Morgan's was IBM's investment bankers.

Confidential

Manager, Technical Services

Responsible for designing, building and operating the Corporate data center from the ground up supporting the corporate office of a 2.5 billion retail holding company. I designed the facility, selected the hardware, and hired the staff.

Confidential

Director, Data Center

• Responsible for all aspect of the operation and administration of a 40,000 square foot data center, print shop, and inbound call center.
• Proposed and implemented third party hardware maintenance solution saving the company 500,000 per year in ongoing hardware maintenance expense.
• Installed the company's first disk backup software, Westinghouse
• Installed the company's first source code management system, Panvalet.