Supervisr Resume Profile

SUMMARY

D cumentati n specialist with 15 years f experience devel ping cust mized installati n, perati n and maintenance manuals and user guides f r quality engineered equipment.
Impr ved and ensured currency f published and technical d cuments by creating and managing and Excel w rkb k t secure rderly inf rmati n transfer.
Identify trends and best practices in manufacturing by, analyzing devel pments is engineering field.
Increase efficiency and reducing 35 f verall pr ducti n c st by, streamlining c ntents f technical, perati nal, maintenance and safety manuals.
Ensure 100 cust mer satisfacti n by c llab rating effectively with engineers, management, w rldwide sales representatives and cust mers.

ACC MPLISHMENTS

Decreased Backl g Ms fr m 460 requests t current requests ver ne year
Effectively trained ver 12 staff t prepare manuals in acc rdance with c ntract requirements and, relevant c mpany requirements.
C nfer with cust mers and business stake h lders t :
Attain 100 c mpliance by using established technical specificati ns.
Edit, standardize, and rganize material.
C mplete assignment in regards t rder, clarity, c nciseness, style, and termin l gy f r subject material t be devel ped f r publicati n
W rk independently t exceed cust mer pr ducti n and shipping schedules.
Analyze devel pments in specific field t determine need f r revisi ns in previ usly published materials and devel pment f new material by:
Reviewing manufacturer's and trade catal gs, drawings, and ther data relative t perati n, maintenance, and service f equipment.

PR FESSI NAL EXPERIENCE

D cumentati n specialist/ Supervisr

Confidential

Scheduling, W rk rder C ntr l-

Confidential

Electr nic Assembler, rder Tracking, Cust mer Assistance-

Confidential

Quality C ntr l, R ving Inspecti n, Cust mer Service-

Confidential

ADDITI NAL SKILLS

Micr s ft Excel, W rd, and P werP int, Managing Data, Planning, rganizing, Quality C ntr l