Administrative Assistant Resume Profile NY - Hire IT People

Employment Experience

Senior Employment Security Clerk

Confidential

Handle customer correspondence such as requests for benefit verification and respond to questions and resolve claimants' issues, all in compliance with NYS laws and agency regulations
Detect disqualifying issues or overpayments on additional unemployment insurance claims and refer pertinent documents for adjudication
Remove stop payment controls and authorize the release of applicable held payments
Verify employment information and earnings, call claimants and/or return incomplete forms to collect necessary information
Oversee a group of colleagues and create schedules for weekly work assignments
Train new employees on office procedures and daily tasks etc.
Sort correspondence and send to appropriate queues for imaging
Assist in daily office procedures

Administrative Assistant

Confidential

Confirmed and fulfilled online sales and followed up with customers regarding their orders
Organized and monitored inventory
Designed and revised product artwork
Prepared invoices
Assisted in event planning
Photographed products and events for company website