• An IT professional with Overall 5 years of experience in Application Packaging, Deployment, Distribution and Support.
• A highly self-motivated individual who desires to be a part of a high performing team and contribute to team success while developing my own career growth.
• Extensively worked on MSI Application Packaging using Flexera InstallShield AdminStudio 7.0, 8.5, 9.5, 2011, 2013, Wise Package Studio 4.x/5.x/6.x/7.x/8.x.,Microsoft App-V 4.5/4.6 SP1 and 5.0, VMWare ThinApp, Altiris SVS 2.1, .
• Strong knowledge and experience on MSI, MST Transforms , MSM Merge Modules , MSP Patches and MSI database tables etc.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI's and debugging for package review/cleanup.
• Experienced in all stages of the Software lifecycle functions requirements gathering, analysis, design, development, test and implementation.
• Expertise in Microsoft Windows 2008/2003/2000 and NT 4.0 Server Windows 95/98/2000 Professional/XP/Vista/7 32 bit and 64 bit , Microsoft SMS Server 2.0, SMS 2003, SCCM 2007/2012, Altiris Deployment Solution 6.9, Altiris Client Management Suite, Citrix Presentation Server 4.0, Microsoft App-V 4.5/4.6 SP1 and 5.0, VMWare ThinApp, AD DS, DHCP, Proxy, DNS and TCP/IP Concepts.
• Experience writing scripts using VBScript, WMI scripts, Power Shell 2.0, Wise Scripts and batch files.
• Testing and troubleshooting applications for Locked down environments using Tools like Filemon, Regmon, Procmon, CMTrace.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Extensive experience in Imaging, repackaging and distributing packaged applications.
• Possess excellent analytical, logical and communication skills.

Confidential

Application Support Specialist

• Extensive client interaction as working directly in the Client Environment.
• Worked on Software Migration from Win XP to Win 7 32 bit and 64 bit which involved Software analyzing, testing, troubleshooting and mitigating to make it Win 7 compatible. Created Application compatibility and remediation reports.
• Re-packaging legacy setup applications using Windows Installer Technology with tools like Wise Package Studio, Flexera InstallShield AdminStudio.
• Creating MSI packages both as fresh installs as well as updates to existing installs.
• Performing Vendor installation MSI customization by creating Transforms .MST files or using installer silent switches, according to application requirement.
• Repackaging applications for Citrix Environment.
• Remediating Win 7 incompatible applications to install and/or function successfully on the operating systems, using manual procedures, internally developed tools, etc.
• Performing scripting using Wise Script, VBScript, and batch files. Creating various scripts for Packages as custom actions requiring special needs that cannot be handled directly by packaging tools, as per requirement.
• Import applications from iCommand to SCCM 2012, Using SCCM 2012 for internal testing and to ensure deployment of applications to end users.
• Testing quality and verification of the packages on imaged and/or Virtual Machines for compliance with client policies and procedures client standards. Ensuring clean uninstall of applications, by conducting destructive testing.

Confidential

Technical Support Senior Specialist/Consultant

• Create packages using Flexera InstallShield 2012 SP 1 and Wise Package Studio 8.0 for the Scripting and documented changes per client procedures Group Policy etc.
• Converted applications to be windows 7 compatible using AOK Changebase, if needed and changed and smoke tested all hard coded paths If needed .
• Place the Created MSI into the in house developed installwrapper.vbs to control UAC in Windows 7.
• Create Packages which are compatible for both platforms Windows XP and Windows 7 .
• Test Packaged Applications for Windows XP and Windows 7 Compatibility.
• Create Collection and Advertisement after creating the package in SCCM.
• Push the package for UAT/PA Verification on the test VM's
• Create Task Sequences in SCCM.
• Use Work Flow Manager for step by step report of the packaging process.
• Create Wise Scripts to upgrade some of the existing apps critical for the business in Windows XP.

Confidential

Sr. Application Packaging Engineer

• Created Scripts using Flexera InstallShield 2011 and Wise Package Studio 8.0 and documented changes per client procedures Group Policy etc.
• Converted applications to be windows 7 compatible using AOK Changebase, and changed and smoke tested all hard coded paths.
• Tested Packaged Applications for Windows 7 Compatibility and determined viability for virtualization
• Rationalized the Software database and remediated the applications.

Confidential

Sr. Packaging Deployment Engineer

• Used Flexera AdminStudio 9.5 to create MSI based installations
• Created custom transforms, Custom actions using Flexera InstallShield 2011
• Created custom build MSI for in house applications
• Created Packages using SVS 6.2 Software Virtualization Agent
• Sequenced Applications using Microsoft APP-V 4.5 and 4.6 SP1
• Sequenced both VFS and Mount
• Installed and Tested Sequenced application using .MSI and also used SFTMIME command
• Troubleshoot applications using SFTTRAY command
• Used VMware thin app to create the virtual packages
• Creating Custom Actions in .MSI packages using VB/Wise scripting
• Package transfer from Marimba to SCCM 2007.

Confidential

Sr. Packaging Engineer

• Public Company 5001-10,000 employees AEE Utilities industry
• Used Flexera AdminStudio 9.0 to create MSI based installations
• Created custom transforms, Custom actions using Install shield
• Created custom build MSI for in house applications.
• Prepare Packaging Workstations with clean Windows 7 64-bit operating System
• Configuring Win 7 workstations as per client requirements
• Package transfer from Radia to SCCM for Deployment
• Create .MSI applications Windows Installer setups using Wise Packaging Studio 8.x/7.x
• Created Packages using SVS 6.2 Software Virtualization Agent
• Sequenced Applications using Microsoft APP-V 4.5 and 4.6
• Sequenced both VFS and Mount
• Installed and Tested Sequenced application using .MSI and also used SFTMIME command
• Trouble shot applications using SFTTRAY command
• Used VMware thin app to create the virtual packages
• Creating Custom Actions in .MSI packages using VB/Wise scripting

Confidential

Application Packager

• Packaging Corporate Applications, using Flexera InstallShield 9.0
• Use Flexera InstallShield to create custom builds using custom actions and creating custom dialogs
• Documenting Functional Testing and Application Deployment Strategies and designing application testing flowcharts
• Testing Applications on Windows XP Desktops and Laptops
• Testing XP Compatibility and performance testing with Applications
• Creating collections, packages and advertisements with SCCM 2007
• Reporting to determine successful pushes and ad hoc reporting as needed
• Patch Management for Desktops using SCCM 2007 for both Windows Updates and Office Updates
• Administering the Windows OS OSD Operating System Deployment files in SCCM 2007 to push out to desktops and laptops using BDD Business Desktop Deployment
• Customizing Windows XP builds by creating SMS executables to set the look and feel to the Operating System
• Participated in SCCM design and implementation review conducted initial pilot testing. Project is pending internal IT services review and subsequent migration to SCCM

Confidential

Desktop Engineer / Sr. Client Technologies Analyst

• Reduced lead time for starting packaging requests from 8 weeks to less than a week
• Improved customer communications and customer expectations using email responses on delayed requests and a public deployment calendar
• Fast tracked packaging and deployment of internal developed applications to one day or less
• Worked with the team to change customer perception of packaging/deployment and became proactive in dealing with customer/end user issues
• Used Wise Packaging Studio to package vendor supplied homegrown applications to MSI format
• Extensively used VBScripts and Wise Scripts for creating custom actions as and when required.
• Performed multiple initial tests for each application with end user to ensure the applications are packaged correctly before final deployment
• Packaged legacy application with SMS 2.0 Installer
• Created transforms MST for vendor MSI's
• Used Wise Script Editor to create .exe files to use as custom actions in MSI when needed
• Used Filemon and Regmon tools to detect access right issues for permission issues
• Worked with QA to make sure application met company standards
• Centralized distribution of packages using SCCM creating user groups, distribution packages, and advertisements.
• Ran reports using SCCM to determine successful pushes
• Created Packages, Advertisements, and collections using SCCM
• Microsoft Patch Management for Desktops and Laptops via SCCM
• SCCM Queries for hardware and software problem management.