Summary

Over the last 12 years of my professional career I have drawn expertise from several different industry settings including telecommunications, technology, and education. I have demonstrated success in network management, project management, while managing a staff to keep my respective departments within budget. I am a well-organized, results oriented individual with a proven track record of implementing standards, procedures and processes that improve functionality and productivity. My business focus includes definition and alignment of business and technology processes, defining effective cross-functional strategies, budgeting program management, regulatory compliance, and disaster recovery business continuity. Technical focus includes but isn't limited to secure reliable operations, cost-effective, scalable infrastructure architecture, system application architecture, support processes, quality assurance, and measurement of department goals. It's these management skills along with technical skills that make me a perfect candidate for the Chief Information Officer position.

Professional Experience

Confidential

• As the MIS Director I am responsible for managing all technology-related operations for Pennsylvania Coalition Against Rape and the National Sexual Violence Resource Center. Primary functions include planning, day-to-day management, supervision of the Information Technology department and hired consultants, budgeting, and planning for staff training needs. This position is a member of the management team and has responsibility for effective inter-departmental communication and understanding of the various teams' technological functions and needs. This position requires expertise in a wide variety of technological functions, strong communication and leadership skills, problem-solving, team work, and negotiation abilities.

Implemented new CRM/CMS to consolidate current systems allowing for a more technological approach to outreach and support locally, nationally, and internationally.

Consolidated and upgraded phone systems between Pennsylvania Coalition Against Rape and National Sexual Violence Resource Center to one system allowing for substantial savings to the operational costs of both organizations.

Upgraded network infrastructure to accommodate organizational technology direction of the organization.

Implementation of an employee technology training program based on organizational needs.

Implementation of an employee VPN for use while employees are working offsite.

Consolidation of twelve organization websites to a single dedicated host while consolidating website to maintain advocacy and outreach while maintaining manageability of websites and content.

Manage a staff of four.

Confidential

Direct Information Technology operations district wide ensuring availability to 1,100 users via 600 computers, 37 servers, and hundreds of peripherals across 2 physical locations. I also maintained and supported over 1,000 software titles ranging from business and network applications deployed district wide to educational programs deployed to individual classrooms. Oversee Desktop Support, Quality Assurance, Documentation, and Network Operations. In addition to these responsibilities I was also the technology liaison for the district with Seneca Highlands Intermediate Unit Nine in reference to technology and assist in the research and procurement of all technology purchases within the district.

Implemented district wide WAN interconnecting both physical locations within the district.

Expanded the district network to over 600 computers, 37 servers and brought uptime to 99.9 .

Rebuilt failing network allowing for network expansion. This allowed more network and Internet use within the school system.

As a member of the IU9 RWAN Committee I was able to ensure the district received the best possible pricing on a regional broadband project giving the district 100Mbs of Internet bandwidth and connectivity to Internet2.

Responsible for compliance with State and Federal regulations pertaining to K-12 computer and network usage CIPA .

Participate in composing and implementation of the state required district technology plan.

Redesigned and implemented network rebuild during the summer of 2006 to upgrade aging network systems.

Participated in federal E-rate and Pennsylvania Information Management System training PIMS .

Participated in school district technology audits performed by the Pennsylvania Auditor Generals office.

Managed a staff of two.

Confidential

Designed, built and maintained the corporate network for this telecommunications sub-contracting company spanning from Pennsylvania to Kentucky. In addition to managing and maintaining all corporate network functions including financial and human resource systems I was also in charge of setting up and testing installation laptops that were used by installers to install, provision, and troubleshoot telecommunications equipment such as: Cisco, Calix, Alcatel, NEC, AFC, and Lucent among others. These laptop setups where essential considering most Central Office work was completed on live systems. If the installer couldn't complete his work there was a chance of customer outages occurring. As part of my duties I also trained users on computer and software use as it pertained to the company.

Designed, built, and maintained the entire company network infrastructure from the ground up spanning three locations from Pennsylvania to Kentucky.

Successfully maintained network and desktop operations within a fast growing company, travelling from Pennsylvania to Kentucky as needed.

Responsible for the design, implementation and maintained an online database used by Elite Technologies and Alltel to streamline the work order process. This database cut down on the daily job update phone calls with dozens of engineers and allows for real time web based updates.

Implementation of the TL9000 quality management system QMS , providing a streamlined business process for the entire company.

Confidential

In July of 2000 I was approached by a local company looking to break into the Internet boom and start a locally owned web design and web hosting company. After seeing the work I had done building websites for local companies they asked me to join the company and build a new division of the company. Over the next two years I was able to build the Internet Division into a successful part of the company employing six people. This was my first time designing, building and maintaining an enterprise level network from the ground up. As the company grew it was decided to shut down the web hosting and design division of the company and focus on its core business of telecommunications. I was promoted to Information Technology Manager in July 2002.

Designed, built, and maintained the entire division network infrastructure and hosted over two hundred custom designed websites.

Customer oriented department, dealt with customers on a one-to-one basis to ensure they were satisfied with the final project and continued to be satisfied as updates and changes were made.

Responsible for all aspects of current jobs and promoted new growth of the Internet Division.

Train users in all aspects of software and network usage. This includes written training materials and face to face trainings individually or in groups.

Responsible for a staff of six.

Confidential

Wal-Mart is known worldwide for the ability to streamline a process and save money by doing it. Working in the distribution center allowed me to take part in that process and see what it can do for any business. To this day I look at my technology projects in a different light and look at what can be done to streamline the process to save money and create a more efficient system.

Cross Trained: Shipping Department Supervisor, Shipping Department End Runner, Receiving Department, and Encode.

Learned how to streamline the logistics process while still meeting deadlines within budget.

Consistently met all production goals, while maintaining quality of the products shipped.