Summary
Microsoft Certified Systems Engineer, Microsoft Exchange 2003 and Exchange 5.5 Certified Professional.

• Senior systems engineer with extensive experience in leading complex projects for server design, installation, service, and support.
• Proven ability to build and maintain professional relationships with team members from different organizations and disciplines.
• Consistent record of bringing complex server installations and system enhancements to completion on time and within budget.
• Skilled in analyzing and identifying root cause to resolve problems and meet current and future service business objectives.
• Experienced in messaging migrations

Software hands-on experience:
Windows 2003/2008 Server, Windows 2000 Server, Active Directory architecture and services. GPO Administration, WMI scripting, server provisioning and server support.VMWare ESX 4 administration and operations support. VCenter, VSphere and Microsoft Virtual Server support. Linux server support and administration
Microsoft Exchange 2007/2003/2000, Microsoft Exchange 5.5, GroupWise 4.1, SQL Server 2005/2000, IIS7, IIS 6.0 and IIS 5. Evaluated Exchange 2010 in a controlled test environment.
Windows 2008 Failover Clusters, Microsoft Cluster Services, EMC’s MirrorView, DPM/System Center, Microsoft Operations Manager (MOM) 1.0, AppManager 4.0, AppAnalyzer from NetIQ. Windows Update Services 2.0.Altiris software provisioning, Quest Spotlight for Windows, Symatec’s Backup Exec and AntiVirus products.
ScanMail for Exchange 10/8.0, Antigen for Exchange (ForeFront Security), IronMail Administration, Secure Mail from Tumbleweed, ProofPoint gateways and IM Manager v7.0 instant messaging security firewall.
Hardware hands-on experience:
HP Proliant server and blade server configuration.HP EVA Storage design and support.Dell PowerEdge servers and PowerVault storage, Cisco Catalyst TCP/IP Network integration. Cisco Router installation and configuration experience: Cisco 7000, 4000, MGS, and IGS Routers, Cisco Unity to Exchange integration and support.

Experience
Confidential,
Senior Systems Engineer ,Texas Sept 2008-June 2010
Responsible for the design, maintenance and administration of Windows 2003/2008 Active Directory and Exchange 2003/2007 messaging platforms. Daily activities include the administration and maintenance of 42 Domain Controllers distributed around the Globe. Daily administration and brake fix support for 22 Exchange servers distributed across 19 Global sites. Provides third-level help desk support to regional Windows administrators conducts change management assessments and performs change management updates. Maintain Windows Update Server and performs security updates on Windows servers.
Confidential,
Exchange Systems Administration April 2007-August 2008
Exchange 2000/2003 Administrator providing day to day server support and maintenance. Installed and configured Exchange 2007 Infrastructure server roles to include Cluster Continues Replication database server. Windows 2003 Active Directory administration, and support. Provide support to operations team on a daily bases by performing root cause analysis and advance troubleshooting on Windows and Exchange platforms.
Confidential,
Austin Texas. March 2006-March 2007
Provide IT Windows Engineering and support services to The Home Depot business units.Design, sizing, procurement of Intel hardware and SAN storage are some of the primary responsibilities. Supports the server deployment process by imaging servers, and adds server capacity to existing systems. Produces Visio diagrams and project plans as required by service delivery methodology.
Confidential,
 Austin Texas. July 2005-March 2006
Windows 2003/Exchange 2003 Systems Engineer. Recommended solutions to migrate Windows NT/2000 servers to Windows 2003 Active Directory servers/services.Designed solution to manage Instant Messenger communication, and for planningthe migration from Exchange 5.5 to Exchange 2003.Responsible for OU design, GPO administration, and Active Directory security delegation.Responsible for enterprise messaging systems.
Confidential,
Texas October 2003-July 2005
Responsible for providing 3rd level support and engineering services to Temple-Inland corporate community.Provided systems engineering services to move from Exchange 5.5 to Exchange 2000.Engineered storage solution to migrate messaging systems to a Symetrix SAN solution.Documented Windows 2000 server sizing and server configuration to host Exchange 2000 databases and mailboxes.
Confidential,
Austin, Texas. March 2003-September 2003
GroupWise to Exchange Project lead, responsible for the delivery of architectural designs and plans to migrate ~4500 accounts from GroupWise 6.x to Exchange 2003.
Coordinated and planned Exchange 2003 requirements with the deployment of the Windows 2003 Active directory.
Designed high availability solutions based on Windows 2003 Cluster Services and Dell’s PowerVault SAN Storage solution.
Designed and created support documentation for the directory synchronization architecture, utilizing the Exchange GroupWise connector and the Novell GroupWise API v4.1 patch 2.
Confidential,
Austin, Texas. Senior Project Engineer January 1998-March 2003
Project lead to develop the architectural designs and plans for migrating from Exchange 5.5 SP3 to Exchange 2000, Active Directory Connector design and support, coordinated and planned with the Active Directory deployment team and Network Engineering Teams. Designed SAN Storage solution for Exchange 2000.

• Global remote server support and server administration associated with the migration from Exchange 5.5 to Exchange 2000
• Provided 3rd level Exchange and Outlook technical phone support to regional teams and internal Dell customers.
• Engineered, optimized and supported the Exchange routing architecture for Dell.
• Engineered, implemented and supported a global e-mail antivirus solution.
• Implemented and supported a monitoring solution for Windows 2000 and Exchange 2000 based on BVControl for Exchange, NetIQ’s AppManager and AppAnalyzer for Exchange. Evaluated MOM 1.0 for Exchange 2000 and AutoDL for management of Exchange distribution lists.
• Participated in integration of Plural Inc. into the Dell Professional Services organization by coordinating migration of e-mail from the Plural in-house system into Dell Messaging infrastructure.
• Worked directly with implementation and support teams to ensure compliance with project timetables, identify and resolve problems, and publish best practices support guides.
• Migrated Dell legacy mail from CCMail and Lotus notes utilizing the MSExchange Lotus Notes and CCMail Connectors for directory synchronization.
• Confidential,

Austin, Texas Consulting Project Engineer July 1997-January 1998
Managed deployment of a Lotus Notes e-mail client based on WinCenter using Windows NT and Citrix WinFrame. Configured thin clients and AIX workstation for Lotus Notes connectivity.Test and benchmark Citrix servers for user capacity.
Prepared test plan documents and wrote deploymentand installation guides.
Confidential,
 Houston, Texas. Consulting Systems Engineer December 1996-June 1997
Key member of team responsible for designing and installing a corporate WAN based on Windows NT 4.0 and Microsoft Exchange 5.0
Implemented the messaging migration plan from GroupWise to MS Exchange 5.0
Participated in Domain model design and WINS and DHCP implementation.
Performed initial server configuration and installed the operating system.
Coordinated migration of user accounts from Novell NetWare 4.x and NetWare 3.x to Windows NT.
Education
Electronics Engineering Technology