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I am an adaptable, quick learner, wh is als a hard w rker, and d es n t shy fr m a challenge. I am able t functi n as b th a member f a team, with direct supervisi n, and as a s l unit, s lely resp nsible f r my wn pr ductivity. M st f my experience relates t cust mer service, granting me the ability t understand that s me pr blems extend bey nd the bvi us medium. I enj y learning and, as such, any situati n where I w uld be able t br aden my h riz ns.

W rk Experience

Confidential

Manage vari us IT pr jects assigned by the Direct r f IT and ther executives
Act in a supp rt capacity f r the help desk, as needed
Devel p scripts t speed up and streamline depl yment f pr prietary P S s ftware updates
C llab rate with marketing, sales audit and ther departments as needed t implement j b and pricing changes in the P S
Manage firewalls and IPsec c nnecti ns t all 56 retail l cati ns and the tire wareh use
Ensure sm th perati n f Exchange 2010 envir nment
Manage Active Direct ry
Tr ublesh t netw rking appliances acr ss c mpany
Tr ublesh t, repair and redepl y c mputers returned fr m st res as needed
Research p tential s luti ns and impr vements t existing infrastructure
C llab rate with in-h use PHP devel per t test and implement patches and features in the h me-brewed sales rep rting t l
Assume ther resp nsibilities as required
C nfidential
versee sh p perati ns and vehicle repairs.
Manage payr ll and budget plan
C rdinate s urcing f parts fr m utside vend rs as needed
C mmunicated needed repairs t cust mers
Ensure sm th perati n f entire st re in service manager's absence
ccasi nally perf rm mechanical repairs n vehicles as demanded by w rkl ad
C nfidential
Manage the Aut m tive department
St ck and rder merchandise as needed t keep the shelves full
versee sub rdinate ass ciates in adjacent areas
Receive the weekly tire and battery deliveries, check in merchandise using a handheld RF scanner, and verify items against inv ice
Assist as needed in the Tire and Lube Express.

Additi nal Skills

Micr s ft ffice Suite
Wind ws 98/XP/Vista/7/8/Server 2003/2008
Exchange 2010 management shell and c ns le
Fed ra
Ubuntu
Limited SX experience
HTML 4 and 5
CSS 3
Pyth n 2.7
P werShell
SVN
MySQL limited
S me PHP
S me C
Limited Visual Basic
Hardware and s ftware installati n and tr ublesh ting
versaw beta testing and depl yment f new credit card pr cessing s ftware at all 56 VIP l cati ns
Deeply inv lved as pr ject manager with new CRM applicati n underg ing beta testing in all l cati ns pri r t full feature implementati n

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