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Program Assistant Resume Profile

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Personal statement

Administrative support professional experienced working in fast paced environments, demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet committed to superior work ethic. Confident and poised in interactions with individuals at all levels. Detailed-oriented and resourceful in completing projects able to multi-task effectively.

Experience

Program Assistant,

CONFIDENTIAL

  • Performs administrative/clerical functions carries out routine office procedures e.g., types, files, copies documents
  • Answers telephone taking routine messages Interacts with students on a daily basis.
  • Maintain all files, student files, and records pertinent to the student assessment department.
  • Gathers data daily and monthly, as required.
  • Compiles data, completes forms, carries out other tasks related and similar administrative projects as assigned.
  • Uses computer in all aspects of position e.g., correspondence, schedules, quality reconciliation reports and program data.
  • Assists in maintaining inventory of supplies and materials.
  • Familiar with all divisions and departments of the Center in order to interact and assist staff.
  • Represent Midlands Technical College with the public, potential students, referral sources, active students in a professional, ethical manner that reflects a positive attitude and willingness to assist.
  • Provide a secure environment as an examination proctor.
  • Make sure students follow the necessary steps to take the placement test.
  • Throughly go over steps in the enrollment process and scores once they've completed testing.
  • Performs other duties as assigned.
  • Perform the above listed duties with or without reasonable accommodations.

Administrative Assistant CONFIDENTIAL

  • Performed administrative/clerical functions carried out routine office procedures e.g., types, files, copies documents, scheduled and confirmed appointments.
  • Answered multi line, telephone taking routine messages, screens calls for crisis situations, responds to routine and emergency inquiries. Interacts with clients on a daily basis.
  • Performed clerical and typing duties associated to the admissions process, under little to no supervision.
  • Signed in individuals and arranged for them to speak with counselors or other staff members in the admissions department.
  • Assisted with documentation and billing inquiries of general student fees regarding Residency.
  • Uses computer in all aspects of position e.g., correspondence, meeting minutes, schedules, quality reconciliation reports and program data.
  • Represented York Technical College with the public, potential students, referral sources, active students in a professional, ethical manner that reflects a positive attitude and willingness to assist.
  • Assisted in the admissions process by typing applications in Datatel
  • Assisted in the process of mailing letters, and interoffice mail distribution.
  • Responded promptly to customer needs.
  • Performed campus tours when needed.
  • Processed college applications.
  • Maintain all files, student files, and records pertinent to the department.
  • Compiled data daily and monthly, completes forms, carries out other tasks related and similar administrative projects as assigned.
  • Assists in maintaining inventory of supplies and materials.
  • Monitored enrollment procedures for students. Record initial contact with students requesting services.
  • Screen for presenting problem and specific needs of the student.
  • Advance knowledge of all divisions and departments of Student Services in order to interact and assist staff.
  • Advance knowledge of division-wide compliance, regulations/guidelines such as FERPA, Residency, Financial Aid and other special programs and departments.
  • Volunteered in training, in-services and special activities such as graduation preparation , campus blood drives and student engagement.
  • Perform the above listed duties with or without reasonable accommodations.

Skills

Communication - Great at dealing with customers at all levels through faee to face interaction, telephone and email, to ensure successful and positive communication via actively listening and asking probing questions. Problem solving - Resolves in-depth queries in a timely manner independently to find appropriate resolutions. Team Player - Enjoys learning and sharing knowledge with co-workers and encouraging the development of others to achieve specific team goals consistently. Planning and organizing - Refined planning and organizational skills that balance work and team responsibilities in a timely and professional manner. Systems knowledge - Experience in Microsoft Office Suite and Datatel

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