Profile Summary

• 8 years of experience in Mainframe applications. Extensive knowledge in Banking, Credit Cards and Financial Services domain.
• Strong expertise in gathering business requirements, preparing functional technical designs, project planning scoping, system integration testing, user acceptance testing, user trainings, project sign-offs, production support and business process improvements.
• Experience in both Production Support and Development areas.
• Quick learner, strong problem solving abilities and analytical skills, excellent verbal and written communication, good interpersonal skills with an ability to work as a committed individual and motivated team player. Excellent organizing and decision-making skills. Have experience in working on concurrent projects in very demanding and high-pressure situations.
• Extensive knowledge and experience in COBOL, JCL, File-AID, TSO/ISPF, SQL, DB2, CICS, VSAM, CA-7, ENDEVOR, CHANGEMAN, INFOMAN, SPUFI, DFSORT and IBM UTILITIES.
• Good presentation / documentation and creative skills. Expertise in Microsoft Visio and Office Tools.
• Experience on development environment IBM Rational Developer for System z RDz .
• Knowledge in Informatica Power Center and ETL.
• Knowledge of C, C , Java, J2EE, JSP, HTML and OOP concepts. Ability to read Assembler code.
• 7 On the Spot Awards, 2 Best Team Awards and 1 Champions of ILP Award from TCS.

Technical Skills

• Application Programming : Enterprise COBOL for z/OS
• Job Control: JCL, SDSF, IOF
• Online Processing : CICS, REXX, CLIST
• Files, Tables and Databases :VSAM, DB2, SQL ,TableBASE Mainlib
• Report Generators : DYL-280, DFSORT, SyncSort, ICETOOL
• Tools : File Aid, CA Intertest, STROBE, SPUFI, CA Platinum, Abend-AID, Network Data Mover NDM
• Scheduling : CA-7
• Terminal Emulators : Rumba, BlueZone, RDz
• Scripting : Blue Zone Scripting, Macros
• Archival and Retrieval System: SAR, Systemware
• Source Configuration Management: Endevor, Changeman
• Problem and Change Management : Infoman, Service Now
• Project Management: Planview, Sharepoint, Clarity
• Quality Management : HP Quality Center, HP ALM
• Office Tools: Microsoft Office 2013 Word, Excel, PowerPoint , Visio 2013
• Other: Informatica Power Center 9.5, FRS Global Report Generator, FOCUS, CQS
• Methodologies: Waterfall, Agile

Professional Experience

Assistant Consultant/ Module Lead

Confidential

• Tata Consultancy Services is an IT services, consulting and business solutions organization. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. TCS is a leader in the global marketplace and among the top 10 technology firms in the world.
• Responsibilities
• Responsible for Planning, Scheduling, Task Distribution and Tracking.
• Compliance of SDLC in Project life cycle.
• Coordination/leading on different project activities across systems.
• Estimation and budgeting.
• Creation/Tracking of deliverables.
• Team coordination which resides across different locations/countries.
• Provide domain and technical training within the organization.
• Utilize experience in development methodologies, coding documentation, testing methodology and industry standards to provide application solutions for clients.
• Assist in reviewing and analyzing information through technical research.
• Evaluating deliverables to ensure that they adhere to current industry, client and company standards.
• Provide flexible reusable components to increase cost effectiveness.

Confidential

Mainframe Developer, Module Lead.

The project - Regulatory reporting application will collect data from various sources to create reports based on federal regulations. Regulatory reporting is one of the means through which the financial institution controlling entities analyze the financial situation of the institution.

Responsibilities:

• Design, Development, and Enhancement of new functionalities in the Regulatory reporting system.
• Perform Unit testing and User Acceptance Testing, Construct and review Unit Test Plan, Review the Code and Unit Test Result, Conduct Quality Assurance Activities.
• Analyze daily reporting/Ledger balancing issues and make sure the Regulatory report filing is not impacted.
• Reports are created on a fully consolidated basis on all loans, leases, debt securities, and other assets that are past due or are in nonaccrual status. The system will create new reports and also enhance existing reports with new features.
• Involves understanding and setting customer expectations, interacting with business and operation teams, creating system proposals for the senior management, designing system framework, evaluating tools and solutions, and data vendor management.
• CA-7 job scheduling / ABEND resolution, Knowledge Transition to newer team members.
• Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained
• Preparing System test cases and performing UAT activities. Carry out the Change Release schedule. Create Change Request CRs as and when required. Tracking the work in progress and attend status meetings.
• Monitor and track trouble tickets, Fix the issues and make sure the daily reporting business is not impacted. Research the Regulatory reporting subsystems for possible improvements in the current process and raise process improvement ideas.
• Achievements:
• Successful implementation of CQS and FOCUS decommission projects.
• Automated Quarterly reporting by creating a system which would generate CSV files for reports and email automatically to users.
• Devised a REXX tool to create CA-7 scheduling documents automatically.

Confidential

The project IBS Rewards system allows Citibank to support Promotional Programs to its Card members based on account status and card usage. Its basic function is to accumulate Points on Card usage and support redemption of the same to its card members by maintaining accuracy. The project areas include, enrolling a customer to the promotional programs offered by Citi or its associated Partners, accumulating points on card usage and supporting the redemption of the same.

Responsibilities:

• Extensive knowledge in credit card application areas which include - Rewards, Statements, Accounts Receivable, Letters, Application Receiver, Disputes etc.
• Designed and developed complex promotional programs and special offers, and various applications which include enrollment, accumulation, redemption, expiration, daily balancing etc.
• Worked on new Gen Rewards cards where card member will get rewards offers based on location, card usage, on the Spot rewards mobile phone app based etc.
• Design, Development, and Enhancement of new functionalities, Low-level designing of the impacted components, Construction of the component.
• Perform Unit testing and support User Acceptance Testing, Construct and review Unit Test Plan using review Checklists, Review the Code and Unit Test Result
• Conduct Quality Assurance Activities for the Delivery Centre, Manage the configuration and control the versions, Conduct technical and process related training sessions.
• Monitor System health implement process improvement ideas which save MIPS for long running jobs, Analyze daily balancing reports and fix issues.
• Co-ordinate cleaning up of issues which includes recreating the history of accounts, providing card member with the lost points/dollars through the recovery process.
• Achievements:
• Successfully Implemented several cost saving ideas in the enrollment and accumulation areas of rewards system.
• Devised a support tool using REXX which would re-execute the posting job using the issue account. It resulted in faster resolution of production abends for the posting job.
• Devised a support tool using File Aid which would simultaneously compare a large number of files and generate the compare report.
• Instrumental in building a robust offshore development team
• Recipient of Performance and Execution Award recognitions for innovative and timely deliverables.