Store Manager Resume Profile

Objectives

To establish and build a long term career within the Human Resource Management field that will allow me to use my education and gain knowledge to grow as a professional.
Technical support/Billing Representative

Confidential

Troubleshot and resolved Internet connectivity and general software and hardware issues.
Addressed customer service inquiries in a timely and accurate fashion.
Identified product problems and strengths and collected data on the customer experience.
Maintained up to date records at all times.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.

Full Time store Manager

Confidential

Maintained store staff by recruiting, selecting, orienting, and training employees.
Maintained store staff job results by coaching, counseling, and disciplining employees planning, monitoring, and appraising job results
Completed store operational requirements by scheduling and assigning employees following up on work results
Marketed merchandise by studying advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios.
Achieved financial objectives by preparing an annual budget scheduling expenditures analyzing variances initiating corrective actions.

skills