Account Manager Resume Profile

Objective

To obtain a position within a professional organization/company, that will enable my copious talents and educational experience. I am highly motivated, and geared toward the business industry with skills in: administrative procedures and data tracking, policy writing, versed in structuring business plans, creating a structured approach in accomplishing company goals. I can formulate data in to an efficient means of production, focusing on the goal and corrective action for teaching and development.
HIPPA and FDCPA certified customer service account representative with over three years experience in data entry and account management. Data oriented customer-focused technician with a proven capacity to troubleshoot issues following due process to ensure customer satisfaction.

Work Experience:

Confidential

Front desk assistant

Complete scheduled mail runs daily
Assist with copy projects and faxing as needed
Assist with conference room set-up
Answering of phones for Grant admins
Provided peer support for new grantee ideas
Transferring and screening calls for grant admins clients
Handling clients directly before dispatching to grant admin
Wrote Receptionist operations Manual
Promoted staff efficiency through new protocol for identifying new office supplies needed.

Confidential

Office assistant Temp.
Complete scheduled mail runs daily
Assist with copy projects and faxing as needed
Assist with conference room set-up
Assist with inter-office moves
Coordinate messenger dispatcher
Maintain supplies inventory and handle supplies requests
Assist with the maintenance and cleaning of the kitchens
Administrative Skills copying, faxing, word processing .
Excellent time management skills Microsoft Outlook
Meticulous attention to detail Effective workflow management
Excellent data entry skills 50 WPM
Experienced user of Microsoft Windows and Microsoft Office including Word, Outlook, Access, Excel
Training and development
Several extensive trainings in Ilearn for patient and client confidentiality

Confidential

Under Secretary to Executive Board Counsel
Planning Meetings
Handling all Public Relations
Reporting to the Youth Board Supervisor
Meeting with Politicians to discuss community support
Creating Memos, Recorded Meeting for upcoming Community Events
I introduced artistic projects to spark interest and awareness of issue that affect the community.
Marketing materials to be sold
Performed data entry of claims and submitted to insurance companies from patients.

Confidential

Account manager

Performed data entry of claims and submitted to insurance companies from patients.
Generate reports of accounts that are delinquent and that have been in the collections department for 30 days.
Go over explanations of benefits with the patients.
Explain to patients why insurance claim as denied prevent accounts from going to debt collection.
Submit insurance claims for Aetna, Medicaid, Medicare A B and Tricare.
Clients include: John Hopkins Bay-view, Sibley Memorial, Suburban Hospital