Summary

• A senior IT professional with managerial experience and expertise in a wide range of technical platforms, applications, and systems. Key areas of specialization are Web Development, Compliance, Security, Disaster Recovery, ERP Distribution Logistics Supply Chain, Retail, and Direct Marketing. Within these areas responsibilities have included the definition and implementation of business and technology strategy, process re-engineering, and management of complex IT projects.
• Over the last 15 years I have managed the IT function for B2B and B2C Retailers, Manufacturers and Distributors that utilize ecommerce as their primary source of revenue. In these positions IT has developed, deployed and/or managed the entire end-to-end process from order tfulfillment, thus you will find that I possess a well rounded background in Supply Chain, Logistics, Distribution, and Enterprise Tools as well as Web development.
• In these positions IT has partnered with Finance, Marketing, Merchandising, QA, H/R and Operations tgain efficiency via:

Enterprise Systems

• Managed the implementation of ERP from RFP tselection JDE, Dynamics AX, Lawson, PeopleSoft, Tolas utilizing virtually every module inherent in a Manufacturing/Distribution environment including Materials Management, Asset Management, EDI, WMS, Data Capture DSI , Multi Carrier Logistics/Fulfillment Connectship/Clippership A/R, A/P, Financial Reporting, and Payroll.
• Implemented Manhattan Associates and Red Prairie integration
• Implementation of tools that establish and return KPI tprovide daily reporting and progress tmanagement.
• Integration of ERP tdata warehouse, BI and other disparate technologies Hyperion, Cognos and ProClarity

Web Development Technology

Experience in several platform/technology solutions including - The entire Microsoft development suite Visual Studio, IIS, .Net, VB.Net, C .Net , Open Source LAMP Joomla, Drupal, Solr

Technologies

• Web Dev - ASP.Net, C .Net, VB.Net, Visual Studio, IIS,SQL, LAMP Joomla, Solr, Hadoop
• Web Analytics - Omniture, Coremetrics, WebTrends, Google Analytics, ealeaf, Gomez
• CDNs - Akamai, Limelight, Navisite
• Networking/Firewall
• Loadbalancing - Cisco, Foundry, F5, Checkpoint, Barracuda, Brocade, CoyotePoint
• SANs - EMC, IBM Shark, Equallogic
• Virtualization VMWare, Microsoft
• PBX/Call Center - Avaya CMS/CCE, Cacti Monitoring,Five9, Monet, Interactive Intelligence, Nortel, NEAX
• OS/Hardware - AS400/iSeries, WinTel, Dec VMS, HP-UX, MAC, Linux, Unix, AIX
• List Management - Campaign Enterprise, Lyris, NCR, QAS
• Network Management - CA Unicenter, Solarwinds, SMS, Alteris, Heat, Remedy, Numara
• Content Management Interwoven, SiteSource, MS Sharepoint, Adspace management
• Web Search Microsoft Fast Search, Solr
• Enterprise Solutions - JDE World and One World including Manufacturing-Distribution-Logistics add-ons, Dynamics AX, Manhattan Associates, Blue Cherry, Lawson, PeopleSoft, Great Plains, MultiView, Ecometry, Forecast21, Soloman,Infinium, Mozart
• POS IBM, NCR, Micros, Geac Remanco, Aloha
• Channel Marketing Pepperjam, Mercent
• EDI Supply Chain Harbinger, Oracle, Sterling, Peregrine, VendorNet
• Database Management
• Report Writing - SQL, Oracle, Informix, DB2, Hyperion, Crystal Reports, Cognos, Reports FX,
• Payment Integration - Bill Me Later, Google Checkout, PayPal, Paymentech, GiftCards-First Horizon
• Email - MS Exchange, Lotus Notes-Domino
• Disaster Recovery XOSoft, SunGard, NaviSite-TimeWarner, Lockheed Martin, Industrial Defender
• Community - Telligent Community Server, Home grown Forums, Contests, Blogs, Galleries
• Remote Access - Citrix, MS Terminal Services, Seagull, Mochasoft

Professional Experience

Confidential

Mossberg is manufacturer of Shotguns and Rifles with 3 location in Connecticut, Texas, and Mexicand is a privately held company with revenues of over 250M/yr.

Accomplishments included:

• Implemented advanced WMS on Dynamix AX
• Directed pick and put-away
• Lot number and serialization control
• Multi-Location WMS functionality
• Tracking at the bin level
• Routing
• Integrated with Ignify Ecommerce solution
• Implemented Dell Kace
• Implemented Nagios
• Build out and opened new 100,000 sq ft warehouse
• Implemented Dynamics Anywhere w/WiFi handheld devices
• Built Datawarehouse utilizing SQL tools
• Implemented fully redundant MPLS 2 carriers utilizing BGP
• Moved all mission critical applications/hardware tColocation facility
• Moved over 35 Physical Servers tVMWare ESXi
• Installed 30TB Equallogic NAS tsupport VMWARE as well as other varieed enviroments
• Built Company Ecommerce Site in .Net and Informational Site in Joomla/LAMP environment
• Implented Sharepoint for Product Development Department tcollaborate on CAD designs, and AX BOM's, Item Creation, Pricing, etc.
• Achieved PCI Level 2 Compliance
• Installed and integrated MS Lync w/Skype with Federation

Confidential

Pet Nutrition is a startup B2B/B2C distributor of high-end pet foods and supplies including equine . Over the last year we have built this enterprise from the ground up.

Accomplishments included:

• Warehouse build and set-up
• Implementation of Ecometry WMS/Order Entry
• Directed Pick and Put-away
• Implementation of Microsoft Dynamics/Great Plains
• Launch of Salesforce.com
• Implementation of IP Phones and SIP Trunking
• EDI/Web Enabled Supply Chain
• Installation and integration of NCR POS
• Development of eCommerce web-site

Confidential

• Pets United is a 180M B2B, B2C, multi-channel retailer Internet Retailer 200 with divisions that include among others: Dog.com/Horse.com/Fish.com/Ferret.com/Bird.com/Petsupplies.com/Statelinetack.com/Garden.com/Bike.com
• Camping.com. LAMP Site Green.org
• Responsible for the development of all web related solutions, maintenance of business systems H/R, Payoll, Financial/Accounting, fulfillment and logistic, BI and business analytics , networking and help desk. All support and development was accomplished in-house. Managed staff of 27 including five direct reports in the following departments: Web Development, Business Systems, Network Operations and Security, Help Desk ITIL certified , PMO/QA, Data and Content Management.
• Standardized stateful failover utilizing Big-IP and .Net state management.
• Implemented Disaster Recovery and off-site Hot Standby solutions that included Web and Call Center.
• Developed and implemented PCI compliance plan achieving Level 1 compliance.
• Improved Cart Conversion Rates by 35 via page load times, and improved site search and navigation.
• Page Load time performance enhanced by local hardware caching, SSL offloading, load balancing and Akamai
• Deployed new Call Center technologies converging in/outbound calls and email queues with enhanced reporting utilizing Interactive Intelligence.
• Migrated from proprietary HP-UX Ecometry backoffice topen systems architecture for all sites.
• Developed in-house Community Blogs, Forums, Gallaries as enhancements tTelligent's Community
• Created efficiencies and cost savings via server consolidation and the deployment of VMWare, EMC Sans and Rack Servers Boot from SAN .
• Designed, coded and deployed four New Domains Websites increasing visits and sales volume by 18 Bike.com, Garden.com, Camping.com, AKC.org .
• Developed Content Management Solution for Adspace allowing marketing tmanage content.
• Implemented SEinitiatives that improved Page Rank and page load times.
• Brought Email Campaign management in-house saving over 500K/year.
• Developed the code and integrated Mercent tmarket our products via Ebay, Amazon and Google, as well as automate affiliates and paid search via one single source.
• Launched Giftcards and integrated with First Horizon tcreate an associated tender method. Giftcards now produce 4M in additional revenue.
• Created PMO, QA and Help Desk departments and the associated environments and tools tsupport them tools implemented included TeaLeaf, Gomez, and Omniture.
• Developed Recommendation Engine that can plug and play with any PetsUnited site utilizing order history.

Confidential

• Life Extension is a B2C/B2B Ecommerce distributor and manufacturer of Nutritional Supplements and Pharmaceuticals with 145M in revenue. Managed the IT support for Web, Retail Operations, Mail Order, Call Center, Fulfillment WMS, EDI, Supply Chain and a magazine with a monthly circulation of 400,000.
• Managed Web/DB/Applications Development, Network Operations, Telecommunications and Security, Help Desk and Facilities.
• Implemented a fully redundant high availability Disaster Recovery Solution utilizing SunGard, DataVault, XOSoft,and Avaya tprovide remote real-time replication of all applications along with workspace and call center functionality.
• Installed infrastructure tallow for 3 days of 100 utilization uptime at our corporate office in the case of an emergency.
• Opened and integrated 3 new distribution centers.
• Planned and organized the opening of a West Coast call center and help desk providing 24/7 support.
• Converged all voice, data, and videusing a combination of MPLS, VPN, and Metro-E Services creating a fully meshed environment.
• Brought company intPCI compliance.
• Converted all existing Web Applications from Java t.Net.
• Lead the multi-departmental project for the opening a HIPPA compliant online Pharmacy.
• Implemented Intranet and internal content management utilizing MS Sharepoint.
• Integrated extensible JDE business objects intWeb middle layer increasing cart response times by 40
• Upgraded JDE ERP tversion 8.11.
• Implemented JDE MRP solutions for contract manufacturing of Nutritional Supplements.

Confidential

• Planned and managed the migration of Manufacturing, Distribution, Financial Reporting, Supply Chain and WMS functions from legacy VMS tJDE Enterprise One. This was a twyear process that included RFPs. RFQs, SOW and the final selection process.
• Lead project team that developed SOX 404 compliance guidelines.
• Reduced Operational costs by 25 via the staff realignment.
• Renegotiated maintenance and telecom contracts saving over 500K per year.
• Developed Web Based 3PL third party logistics extranet application that resulted in additional revenue of 40million per annum.
• Converted 36 locations via fully redundant MPLS-VPN from Frame Relay saving 750k per year.

Confidential

• CGS is a Multi faceted 300 million dollar enterprise that develops and markets ERP solutions within the apparel industry provided system integration, training, and professional services.
• Managed ERP 'Blue Cherry software development, Inhouse IT development, security, operations and networking as well as H/R, Time Reporting, and Scheduling for over 2000 consultants
• As General Manager Network Division led a group of Network Engineers that provided Professional Services tCGS' client base that included Danskin, Bear Stearns, HSBC, Garan, Avon, Armani, Diesel, Steve Madden, Carhartt, The Rockefeller Foundation, etc.. Supported the CGS MS-Certified training division that conducted over 200 classes per year. Lead a staff of 34 that included: Operations, Network Engineering, Telecommunications, App Development, Web Development, Networking Sales and Consulting Staff.
• Implemented Lawson financial reporting systems.
• Launched company's first website.
• Managed several high-profile profitable engagements with many of the clients listed above.
• Developed Time and Expense reporting system for 2000 consultants that reduced administrative costs
• Implemented employee self-service HR System.
• Increased the Network Divisions revenues by 35 /yr.
• Served as the IBM Beta site for the integration of Lotus Dominon the AS400 migrating from Groupwise.
• Achieved Service Provider Premier/Gold status with IBM, Microsoft, Ciscand Checkpoint.

Vice President, IT

Confidential

• Resorts International is a Hospitality organization with 7 hotels, 5000 rooms, 90 food, beverage and retail outlets, one casino, Chalks Airline, Revenues over 1.2 billion and 7,500 Employees. Managed System Operations, Network Engineering, Telecommunications, Application Development, Application Support and Helpdesk.
• Automated Front Desk, CasinFloor, CasinCage, CasinCredit, and POS functions from what were primarily manual systems.
• Installed and integrated several in-room amenities including environmental controls lighting and heating , in-room bars, express checkout from the PBX-phone system, and movies on-demand.
• Opened twnew hotels with 750 additional rooms, this process involved physical network and data center planning, integration, application customization and staffing.
• Designed and developed a Central Reservations System that managed all company owned hotels.