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Collection Specialist Resume

SUMMARY:

Game and Simulation Programming student proficient in story line creation, programming, and game quality testing is seeking employment opportunities in game and simulation production.

TECHNOLOGICAL EXPERIENCE:

Design & IDE Tools: Atom, MonoDevelop, NetBeans, Visual Studio

Game Engines: Unity

Microsoft Systems: Excel, Outlook, PowerPoint, Visio, Word

Programming languages: C#, C++, CSS, HTML, HTML5, Java, JavaScript, .Net, Python

PROFESSIONAL EXPERIENCE:

Collection Specialist

Confidential

Responsibilities:

  • Developed pitch for a Role - Playing Game (RPG)
  • Constructed a living Game Design Document
  • Created Box art for an original game idea
  • Worked with limited free assets to create a functional game
  • Utilized Quality and User testing techniques to test game within various stages
  • Used Unity Engine to create game scene
  • Drew original concept art for various armor and weapons
  • Fleshed out User-Interface options for an in-game menu system
Collection Specialist

Confidential

Responsibilities:

  • Came up with premise for a Simulated Card battle game
  • Created Game Design Document and flow chart
  • Made Art Bible for game
  • Wrote an engine to run UIs and game play mechanics
  • Crafted a Start and End game menus
  • Added an Artificial Intelligence for user to play against
  • Recorded sound effects and voices for voice acting and effects
  • Tested Alpha & Beta milestones for bug fixing and Quality Assurance
  • Developed with Unity Engine
Collection Specialist

Confidential

Responsibilities:

  • Came up with premise for a Simulation based game
  • Created Game Design Document for an Confidential Control Center
  • Used Photoshop to create a radar, flight icons, and start menu for game
  • Wrote code scripts to control the spawn rate, speed, and direction of air crafts
  • Developed with Unity Engine
Collection Specialist

Confidential

Responsibilities:

  • Researched Confidential mechanics and game play
  • Independently created proper visual Confidential shapes
  • Managed production schedule and communication plan for project with professor
  • Developed mock screenshots, sample menu layouts and game play information
  • Single handedly wrote game code in C++ debugged and corrected syntax errors

Peer Tutor

Confidential, Mankato, MN

Responsibilities:

  • Serve as a learning resource in multiple modalities, including one on one tutoring.
  • Work with tutees to assess their needs and help foster independently learning
  • Facilitate the implementation of solutions to common web and software development issues.
  • Promote critical thinking and help students develop their problem-solving skills.
  • Through communication and self-directed resources, guide students to proactive tutor appointment scheduling and consistent appointment attendance.
  • Document and communicate student performance, progress, and concerns as a result of tutoring sessions and day-to-day interactions.
  • Participate in and promote new-student and start-of-quarter programming to ensure student preparedness and enhance the likelihood of student academic success, in alignment with college-wide Learning Services practices and procedures.
  • Promote learning resources, including but not limited to pathfinders, guides, webinars and skill builders to support ancillary learning.
  • Provide new hire training, training on learning services and participate in mock sessions with new tutors.

Collections Specialist

Confidential, Saint Cloud, Minnesota

Responsibilities:

  • Assisted with new hire training by leading live training with customers and answering new hire questions and concerns
  • Resolved customer delinquency through proper negotiation
  • Worked alongside management with resolving escalated customer complaints as a senior representative of the collections department
  • Contributed to training and development of fellow employees with First Data platform launch by means of floor walking to answer any questions that came up
  • Assessed and resolved computer and phone network issues of fellow employees when called upon by the information technology manager and call center supervisors in times of critical need

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