Project Manager Resume Profile

Chronological Summary of Experience

Confidential

Wrote requirements in the form of story cards for Agile development lines.
Elicited needs from business owners, application owners, and stakeholders.
Analyzed project level requirements and determined impact on assets.
Investigated issues that arose during development and obtained answers to help resolve.
Facilitated communications between business and IT.
Ensured developer and quality assurance understanding of business requirements.
Assisted in testing QA of assets during major releases.
Identified and documented process improvements.

Confidential

Built documentation plans for multiple documentation efforts.
Managed monthly release notes for strategic systems.
Documented legacy and strategic mainframe systems.
Established standards, templates, and strategies for keeping documentation up to date on an ongoing basis.
Managed all documentation belonging to the department.
Coordinates all documentation requests and updates.
Wrote, designed, edited, and managed quarterly department newsletter.
Mentored teammates on improving writing and software skills.

Confidential

Edited a series of participant guides for software training.
Advised on including instructional design approaches in existing training materials.
Developed templates and style guides for participant guides.

Confidential

Documented custom Plone - based websites for clients.
Provided online and telephone help desk services and answered questions about Plone.
Performed quality assurance on multiple web sites.
Assisted on project work, such as writing requirements and understanding customer needs.
Represented Six Feet Up in the Plone Open Source Community.

Chronological Summary of Experience

Confidential

Confidential

Confidential

Edited a white paper for Iowa State Medicaid program.
Redesigned and updated a detailed Design Specification manual for major Medicaid systems.
Wrote detailed user instructions for web based tool.
Worked closely with SMEs to complete all documentation.
Updated various procedural documents and manuals.
Provided advice for keeping documentation up-to-date on an ongoing basis.

Confidential

Completed company-wide documentation inventory.
Evaluated and analyzed company needs to determine best content management fit.
Led content management tool implementation.
Performed gap analysis of all documentation.
Determined and documented process workflows.
Created, revised, and standardized all documentation for new operating system.
Created and documented both end user and technical requirements.
Managed intranet redesign and rollout.
Managed style guide design and implementation process.
Worked with team and SMEs to re-write and update legacy documentation.
Collaborated and advised Technical Communications team through intranet and documentation culture change.
Established standards for future documentation efforts.

Confidential

Initiated and managed a small project to create an interactive corporate intranet site.
Responsible for department communications announcements.
Created training materials for methodology and a large software installation.
A founding member of the first project management office at this organization.
Wrote many kinds of documentation, including software installation and usage instructions, business recovery documents, and informational brochures.
Hands on work with many SMEs.
Worked on Notes database architecture.
Served as project coordinator on several projects.

Hardware and Software Skills

Expert in Microsoft Windows and Windows programs including, but not limited to: Office, Word, Visio, OneNote, PowerPoint, Live Meeting, Excel, SharePoint, Publisher, and Project.
Very skilled in IBM Rational Team Concert RTC and Rational Requirements Composer RRC .
Working knowledge of: SnagIt, Adobe InDesign, Adobe Acrobat Professional, Adobe Dreamweaver, Lotus Notes, IBM Rational Portfolio Manager, Plone Content Management System.
Past experience with: Ubuntu Linux, Open Office, Mac OSX, OmniGraffle, OmniPlan, SubEthaEdit, VMWare 3, Daylight, and more.
Knowledge of HTML, CSS, XML, Markdown, and some Python.
Information Mapping.