Security Forces Journeyman Resume Profile

OBJECTIVE

A GIS analyst position with a city government GIS group seeking a quick learner with a strong technical background and a proven record of excellent customer service.

SUMMARY

Energetic and team-focused GIS analyst with excellent analytical, communication, and creative skills. Combat veteran with proven ability to solve complex problems in a fast paced environment and meet deadlines while maintaining communication with team members excels under pressure. Fast learner that is able to integrate quickly into any team environment due to strong technical background and interpersonal skills. Experience with all aspects of ArcGIS 10.x ArcMap, ArcCatalog, ArcServer, ModelBuilder, and ArcGIS Local Government schema.

WORK EXPERIENCE

Confidential

Responded by phone or email to 40 requests for support per day on average made by students or staff of the University of Tennessee. Provided understandable instructions by breaking down complex ideas into easy to understand terms. Maintained a 95 customer satisfaction rating throughout entire period with OIT, calculated from surveys submitted by users. Strengthened team unity by becoming student assistant liaison and ensuring all students were up to date with latest policies and technical changes.

Confidential

GIS Analyst

Responsible for updating and maintaining the National Geospatial-Intelligence Agency geodatabase of Prisons. Edited polygon boundary of each entry to match updated imagery. Validated metadata using open source research methods.

Confidential

Public department supporting the Cities of Alcoa and Maryville, and Blount County Government

GIS Intern

Designed and produced maps and reports for public and private sector clients while providing timely spatial analysis data for other Blount County departments using ArcMap. Assisted with preparing data for migration into ArcGIS Local Government Information Model from existing geodatabase and became intimately familiar with that schema and the ESRI for local government license. Ensured customer data and design requirements were met through regular communication, adjusting design when applicable and explaining GIS procedures and methodologies. Utilized ModelBuilder to create tools that automated routine and bulk tasks explored python language to develop similar scripts. Cataloged field data using Trimble GPS and converted into local geodatabase.

Confidential

Security Forces Journeyman

Responsible for maintaining command and control with field units as a radio operator in the Base Defense Operations Center BDOC . Met and exceeded expectations to maintain clear and concise radio communications while under indirect fire to provide intelligence and coordination. Safely and professionally transferred over 1,000 detainees to Baghdad from Camp Bucca via bus and air transport. Safeguarded millions of dollars in equipment and thousands of personnel while performing daily air-base defense duties in support of Operation Iraqi Freedom and Operation Enduring Freedom. Instructed in the use of tactical long range precision weaponry and trusted to utilize these skills in the field, completely separated from command structure independently made life and death decisions daily.

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