Project Successes

Confidential

Architect

• Environment included Ciphercloud, Docusign and 15 custom applications for the Human Resources group
• Developed detailed designs and performed technical architecture tasks
• Responsible for leading offshore development team
• Provided recommendations to environment, security and process

Confidential

Data Migration

• Designed a conversion process to convert 100 cases from a custom access database to SFDC
• Developed triggers and provided excel/data loader processes

Confidential

Architect

• Consulted with the SFDC leadership team on approach to merging multiple orgs, plus Seibel
• Developed timelines estimates
• Provided technical expertise
• Held training sessions with development staff to give them an overview of the technical SFDC environment
• Designed developed numerous enhancements to the Sales Cloud application
• Selected and integrated third party grid tools with visual force / dhtmlx

Confidential

• Salesforce.com Development
• Advised business leaders on approach timeline
• Designed Developed a price configurator to support 8 Latin American countries
• System is multi-language multi-currency
• Developed complex visualforce apex code

Confidential

• Salesforce.com Development
• Build out multiple solutions for various departments
• Performed data conversions

Confidential

Architect

• Developed a complete data model to support the mortgage analysis process
• Designed and developed Conga reports
• Designed a salesforce application to analyze mortgages for various loan breaches
• Developed the workflow to support the application
• Developed complex visualforce apex code to support the application

Confidential

Architect

• Designed and developed a customer portal for use by Medrisk's providers
• Provides for the ability for providers to view patient billing informatino
• Allows for provider user administration
• Reduces the inbound call volume for Medrisk's provider support center

Confidential

Architect/Developer

• Developed a medical audit review application used by physicians nurses
• Developed complex visualforce apex code to support the application

Confidential

Architect

• Implemented the service cloud application for use in the call center
• Developed customer portal solution for adjustors and nurse case managers
• Evaluated document management solutions include SpringCM and M-Files
• Architected document management approach
• Architected and developed a single sign-on solution for the customer portal application
• Developed google map extensions to allow for patients to be emailed directions to facilities
• Currently architecting a full document management system integration with SFDC

Confidential

Architect

• Designed a solution to consolidate the master customer database
• Standardized customer addresses using Strike Iron web services
• Geocoded customer addresses to assign lat/lon for google map services
• Developed matching algorithms to consolidate customer locations

Confidential

Architect

• Responsible for design and development of Sales call center customizations
• Integration with enterprise pricing and billing systems
• Technical architecture and performance

Confidential

Architect

• Responsible for design and development of Service call center customizations
• Integration with google maps
• Establishing and maintaining the change control processes for multiple sandbox environments
• Technical architecture and performance
• Use of the force.com IDE Eclipse for development and code promotion

Confidential

Architect

• Responsible for design and development of Service call center customizations
• Integration with financial services applications
• Customization to support the purchase of structured settlements
• Integrated t-Value software utilizing web services

Confidential

Architect

• Setup and customization for a financial firm in the startup phase
• Customizations to support lead/sales activities

Confidential

Developer

• Customization of the application including the development of interfaces to educational/testing systems
• Training and mentoring staff in the use of Salesforce.com
• Data conversion
• Cardscan integration into salesforce.com marketing/campaign management
• Set and training in the use of Microsoft Office integration components

Confidential

Architect

• Responsible for data mapping for the integration to existing ERP system
• Use of Apex Visual Force to customize the user interface and integrate with the ERP system
• Development of custom objects necessary to support the business needs
• Developing tests for custom apex code
• Use of the force.com IDE Eclipse for development and code promotion

Confidential

Architect

• In order to meet the production deadlines, I was called in to mentor the staff in the customization of salesforce.com
• Assistance included mentoring in the use of APEX data loader
• Development of batch interface schedules
• Customization and configuration of salesforce.com

Confidential

Architect

• Overall responsibility for implementation of salesforce.com for a large sales organization
• Planned, designed and executed the project
• Developed and performed training for the sales staff on the use of the system
• Architected and developed batch interfaces and processes to integrate salesforce.com with external systems
• Utilized APEX data loader extensively
• Customized security, role hierarchy, web to lead, forecasting, multi-currency, products, pricing and many other features of SFDC
• Hold regular brown bag workshops to teach concepts of salesforce to the sales team
• Day to day support of the installation as system administrator