SUMMARY

Experienced, Detail-Oriented Healthcare IT Specialist with 13 years of experience in Healthcare IT, specializing in Epic Bridges, SoftLab systems, HL7 and clinical instrument interfaces. Skilled in Epic Bridges Implementation and Support, SoftLab system administration, HL7 and clinical instrument integration, HL7 technical and troubleshooting, all phases of support, implementation, requirement based testing, product validation and installation, and SoftLab report writing. Demonstrated success in team leadership and coordination, capable of reliable and consistent results in both self-directed and team environments. Experienced in the following areas:

TECHNICAL KNOWLEDGE

• Operating Systems: UNIX/Linux Windows XP, Vista, 7, Server 2000 and 2003
• Software: Microsoft Office 2007/2010, Epic Bridges, Epic User Web, SoftLab Suite, Cerner Millennium and Powerchart, Capsule Tech Data Manager, Cisco IOS
• RDMS: MS SQL Server, MS Access, Oracle, Cache
• Other: Clinical Laboratory Instrument Software, DataCaptor Management Console , XML and XSL, Internet Explorer, Citrix, PCAnywhere, VPN, Sonic Wall, NetMeeting, Go To Meeting, vi editor, ServiceNow and Remedy/OPAS technical support issue management software

PROFESSIONAL EXPERIENCE

Confidential

Consultant IT Lab Team

• Application Analyst for SoftLab and HL7 Interfaces. Responsible for:
• Assistance with Soft to Epic integration, build, testing and maintenance projects.
• Monitoring and maintaining HL7 messages into and out of Soft using MOM Message-Oriented Monitor tool.
• Analyzing and troubleshooting HL7 error messages in MOM.

Confidential

Consultant IT Lab Team

• Application Analyst for SoftLab Suite. Responsible for:
• Discrete Micro SoftMic to Cerner Powerchart for MU2.
• Change and report requests, testing, and configuration.
• .Consistently checking SoftLab outbound HL7 interfaces to ensure data was leaving correctly.
• Configuration and testing of MGIT interface.
• Any new projects related to SoftLab.

Confidential

Epic Interface Analyst

• Determining necessary manipulation to transform the data into HL7.
• Responsible for the implementation and maintenance of all interfaces between Epic Application and external applications / parties. This involves working primarily in Epic's Bridges application and coordinating interface design and development involving other interfacing engines as well. Lead analyst for SoftLab implementation conversion analysis, build, testing, and go-live for CHP facilities in the Cincinnati area.
• Responsible for converting data from third party EMR/PM systems to Epic in Ambulatory and Inpatient settings.
• Identify and analyze interfacing requirements, coordinating with customer, vendor and project team resources.
• Adapt HL7 specs and mapping guides to support clinical workflows.
• Provide Level 3 HL7 Technical Support including mobile vital sign monitoring devices Data Captor, vents and fetal monitoring devices .
• Experience with Epic Chronicles and Cach programmed in Unix when needed.
• Understand Epic data structures and document technical specifications detailing target data elements.
• Monitor and resolve errors in interface work queues.
• 24/7 on-call support rotation.

Confidential

LIMS Administrator/IT Field Service Engineer

• Responsible for Promium Element LIMS and associated network for EPA's emergency response mobile laboratories PHILIS in Castle Rock, CO and Edison, NJ.
• Manage LIMS database, network, communications and backup.
• Install, test, maintain and support all LIMS related hardware and software.
• Install and configure Cisco wireless communication hardware Cisco: Aironet 1300 series bridges, IOS software, 3G HWIC with 2800 series router.
• Evaluate and order all necessary equipment per GSA and project guidelines.

Confidential

Medical Technologist II

Responsible for collecting, receiving, preparing, and delivering specimens to necessary clinical testing areas.

Confidential

Engineering Support Principal

• Responsible for installation, training, 3rd level support and enhancement of cobas IT 3000 solutions middleware.
• Provide support for Global division in the North American region.
• Prepare U.S. requirements for cobas IT 3000 middleware.
• Test ASTM and HL7 interface functionality for cobas IT 3000.
• Install and configure necessary hardware and software.
• CompTIA Network certification.
• Former Lead in LabCorp RTP cobas IT Firewall installation.

Confidential

Instrument Interface Product Specialist/Technical Support Specialist

• Responsible for installing, training and supporting clients' software and hardware according to customer and vendor specifications.
• Instrument integration with SoftLab system from all clinical areas including Automation, Clinical Chemistry, Hematology, Urinalysis, Blood Gas, and Microbiology.
• Worked primarily in Unix edited, created, moved and searched files executed command in Unix that allowed test data to be ran through the interface .
• Communicate with 3rd party instrument vendors.
• Act as liaison between clients and programmers.
• Travel to client sites to install, validate and support instrument interfaces as needed.
• Develop and maintain more reliable and client-based customized interfaces.
• Contribute to instrument interface product development.
• Assist with SoftLab report writing.

Confidential

PRN Medical Technologist 2nd Shift

• Responsible for receiving and preparing specimens and performing laboratory procedures used in the diagnosis, treatment and prevention of disease.
• Verify, record and report lab results on all performed tests.
• Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintaining lab equipment, instruments and work area.
• Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology.
• Experience with Cerner Millenium LIS software.

Confidential

F/T Medical Technologist

• Responsible for receiving and preparing specimens and performing laboratory procedures used in the diagnosis, treatment and prevention of disease.
• Verifiy, record and report lab results on all performed tests.
• Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintaining lab equipment, instruments and work area.
• Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology.
• Experience with Meditech LIS software.
• Perform and assist staff with Abbott I-Stat and PCX Blood Glucose POC Analyzers testing.

Confidential

Medical Technologist Student/Intern

The year-long internship included clinical rotations in Hematology, Immunology, Chemistry, Microbiology, Urinalysis, Phlebotomy and Immunohematology comprehensive lectures on the above including Parasitology, Mycology, Lab Math, Lab Management and Education student project and lecture on Dade PFA-100 Platelet Function Analyzer.