Professional Summary

• Conscientious and professional, I use my interpersonal skills to work extremely well and effectively with people of different disciplines. If needed I will go the extra-mile and is very focused on the team being successful. My technical skills are strong in Antivirus and Intrusion Prevention/Intrusions Detection products, policy and deployment. My technical experience includes the following:
• Security: McAfee, ArcSight, Business Continuity and Disaster Recovery Planning, Firewalls, Anti-virus Virus, Worm, Malware, etc. , Wireshark, Splunk, NetDetector, SiteProtector IDS , Remedy, SNORT, Netwitness
• Networking: MS Servers, TCP/IP, Static and Dynamic Routing, OSPF, FTP, HTTP, SMTP, and DNS. Familiar with 100 Base T data lines, Bridges, Routers, Switches, Hubs, and Modems infrastructure.
• Languages: Oracle PL/SQL, Java, JavaScript, PHP, CSS, HTML, and XHTML programming languages
• Operating Systems: Windows 97/ME/2000/XP/ Vista, Linux, and MAC
• My experience includes ProTegus, LLC a knowledge leader in secure information technology and system design , SAIC technology integrator Goal, Inc. specialized technology consulting , SRA international technology and services firm , and others including the US Patent and Trademark Office.
• My education includes a Masters in Telecommunications a Graduate Certificate in Telecommunications Forensics and Security a Bachelor of Science in Information Technology and Security Plus Certification.

Professional Experience

Confidential

• Responsible for supporting several key activities for the IT Security Support Team, including:
• Provide design, integration, deployment and troubleshooting support for McAfee ePO, McAfee AV, McAfee Agents and HIPS
• Manage McAfee Encrypted External Hard drives
• Monitor and report on security data generated by McAfee solutions
• Resolve and document complex security issues including root cause analysis, prevention and workarounds
• Identify process and technical improvements for the environment
• Maintain Lab environments for testing security solutions
• Manage SiteProtector and Palo Alto contents
• Deploy necessary upgrades on SiteProtector to maintain the device current

Confidential

• Was responsible for supporting several key activities for the IT Security Support Team, including: IBM/ISS content updates
• IBM/ISS event monitoring and update mandated blocks
• Websense policy enforcement
• Websense updates as required
• Incident Response for TSA SOC notifications
• Engineering support in test lab
• security related functions as requested by COTR

Confidential

• Was responsible for mitigating risks, identifying potential threats, and creating incidents that were IT Security related within the DoJ and other associated federal agencies.
• Monitored Nagios Alerts and Real Secure Systems for operational and security events.
• Performed computer forensic investigations, malware analysis, network log review, and intrusion investigations using various forensic tools and techniques to identify network computer intrusions.
• Documented investigations, created incident response processes and created diagrams/ graphics to communicate intrusions.
• Conducted risk assessments to identify weaknesses and the miss-configuration of security devices within the SOC Security Operations Center .
• Was in charge of creating statistical reports for reported incidents within the DoJ.
• Presented security metrics and risk assessment results to the upper management.

Confidential

• Supported DoS by performing in-depth analysis of Network Monitoring and Incident Response operations.
• Was responsible for analyzing IDS Intrusion Detection System data, writing reports, briefing event details to leadership and DoS sites throughout the globe.
• Recommended configuration changes to improve the performance, usability, and value of cyber analysis tools
• Effectively identified, analyzed, remediated, and reported on cyber security incidents using Splunk, NetDetector, Wireshark, SiteProtector and SandBox.
• Provided daily status to client on pending cyber incidents and communicate solutions to all levels of management.
• Coordinated with US-CERT on daily basis to convey incident information.
• Managed and maintained detailed incident logs in analysis database and take appropriate actions to investigate incidents.

Confidential

• Was responsible for documenting research, data collection, and analysis in support of USPTO.
• Supported the effort of re-documentation for the Forest Services OMB A-123 Internal
• Assessments.
• Assisted in Certification and Accreditation C A for NPDB Information Systems.
• Managed and tracked all phases of the project to monitor team progress.
• Managed the development, maintenance, and review of the C A security documentation package of the following deliverables: System Security Plan SSP Contingency Plan CP Disaster Recovery Plan DRP Security Management Plan Continuous Monitoring Plan and Incident Response Plan IRP .
• Analyzed USPTO systems according to the NIST RMF Risk Management Framework .
• Certified USPTO systems with FISMA, FIPS, the NIST 800 series, and other information security-related federal guidelines preferred.

Confidential

• Configured various ISP modems and routers, statically and dynamically, by DHCP, PPPoE, and PPPoA
• Documented, tracked, and monitored system problems to ensure timely resolution.
• Identified, researched, and resolved system issues
• Assisted technicians from remote locations in troubleshooting DSL, Cable, and Voice circuits using telnet, HTTP, SSH trace route, ARP, ping, and various other commands and third party utilities to monitor and stabilize circuits.
• Was responsible for placing phone calls, responding to trouble tickets, and E-mails.
• Trained new customers on product capabilities, support procedures and general company related issues.

Confidential

Worked in Network Data Services Section.

• Supported the Equipment Logistics Analyst in basic operational support of network data Services and equipment management.
• Installed, inspected ,managed and kept inventory of software and hardware
• Maintained information on computer systems located at field offices and assisted software testing.
• Managed accounts on Active Directory for new and existing employees.
• Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines.
• Trouble shot network connectivity, network printing and user access issues.
• Built and maintained computer systems and performed memory upgrades.