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Cashier Office Assistant Supervisor Resume

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Wethersfield, CT

Customer Service Representative
summary of qualifications

  • Excellent customer service skills
  • Ability to work with upset customers, conflicts and challenging situations
  • Effective problem solving skills able to multitask and handle multiple positions in fast paced positions
  • Hard working employee, able to work under minimal supervision, work independently and as team member
  • 3 years experience as a supervisor
  • Bilingual ¾ English and Spanish
  • Working knowledge of Microsoft Word, Internet

work experience

Confidential Wethersfield, CT
Supervisor 09/11- Current

  • Provide customer service by greeting and assisting customers inquires and complaints
  • Monitor sales activities to ensure customers received satisfactory service and good qualities
  • Assigned employees to a specific duties
  • Examine merchandise to insure that it is correctly priced and that it functions as advertised
  • Enforce safety, health, and security rules

Confidential Wethersfield, CT
Cashier/Office Assistant/Supervisor 11/05 - 03/11

  • Conferred with customers in person and by telephone to obtain information in complaints/concerns.
  • Resolved customers’ complaints by exchanging merchandise, refunding money and adjusting bills.
  • Ensured appropriate action was taken to resolve customers’ problems.
  • Generated repeat business by providing exceptional customer service.
  • Provided general clerical support to Office Manager (copying, faxing, filing, typing and preparing out going mail.)

Confidential Hartford, CT
Substitute Teacher 02/04 - 02/05

  • Served as substitute for school day care.
  • Maintained a safe and clean environment for children.
  • Assisted with educational activities.

Confidential Hartford, CT
Service Clerk/Cashier 08/00 - 02/03

  • Greeted customers entering store.
  • Processed payments including cash, check and credit card.

Confidential Hartford, CT
Medical Assistant (Externship) 04/02 - 05/02

  • Handled multi-line telephone system.
  • Scheduled appointments and assisted with updating patients’ charts.
  • Took patients’ vital signs including height, weight, and blood pressure and documented medical history and medications being taken.

Education

Customer Service Training Certificate Program
Medical Assistant/Secretarial Certificate
High School Diploma

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