Cashier Office Assistant Supervisor Resume
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Wethersfield, CT
Customer Service Representative
summary of qualifications
- Excellent customer service skills
- Ability to work with upset customers, conflicts and challenging situations
- Effective problem solving skills able to multitask and handle multiple positions in fast paced positions
- Hard working employee, able to work under minimal supervision, work independently and as team member
- 3 years experience as a supervisor
- Bilingual ¾ English and Spanish
- Working knowledge of Microsoft Word, Internet
work experience
Confidential Wethersfield, CT
Supervisor 09/11- Current
- Provide customer service by greeting and assisting customers inquires and complaints
- Monitor sales activities to ensure customers received satisfactory service and good qualities
- Assigned employees to a specific duties
- Examine merchandise to insure that it is correctly priced and that it functions as advertised
- Enforce safety, health, and security rules
Confidential Wethersfield, CT
Cashier/Office Assistant/Supervisor 11/05 - 03/11
- Conferred with customers in person and by telephone to obtain information in complaints/concerns.
- Resolved customers’ complaints by exchanging merchandise, refunding money and adjusting bills.
- Ensured appropriate action was taken to resolve customers’ problems.
- Generated repeat business by providing exceptional customer service.
- Provided general clerical support to Office Manager (copying, faxing, filing, typing and preparing out going mail.)
Confidential Hartford, CT
Substitute Teacher 02/04 - 02/05
- Served as substitute for school day care.
- Maintained a safe and clean environment for children.
- Assisted with educational activities.
Confidential Hartford, CT
Service Clerk/Cashier 08/00 - 02/03
- Greeted customers entering store.
- Processed payments including cash, check and credit card.
Confidential Hartford, CT
Medical Assistant (Externship) 04/02 - 05/02
- Handled multi-line telephone system.
- Scheduled appointments and assisted with updating patients’ charts.
- Took patients’ vital signs including height, weight, and blood pressure and documented medical history and medications being taken.
Education
Customer Service Training Certificate Program
Medical Assistant/Secretarial Certificate
High School Diploma
