Branch Manager Resume Profile

EXECUTIVE SUMMARY

Global Operations Executive with experience and expertise in operations, logistics, and supply chain management. A proven track record of success with strong financial planning experience along with a proactive and flexible approach. Team builder, ability to effect change and create buy-in. Proven ability to obtain results in a fast pace environment.

EXPERIENCE

Confidential

Worldwide leader in IT and premier provider of lifecycle management programs for IT assets.

Global Director of Operations

Manage international operations and supply chain processes of up to 7 warehouses worldwide 200,000 sq/ft and 3 3PL's with an inventory in excess of 30 million supporting up to 5 individual business units per location.

Successfully maintained productivity by implementing weekly meeting with all operations, resulting in recognition of achievements and processes for improved results utilizing a Management System.
Reduced operational costs by 37 through process improvements and holding Managers accountable.
Implemented ISO program in 6 months, maintaining 7 years of certification. Re-wrote the ISO process due to a platform change from Epicor to Oracle EBS. Subsequent external audit resulted in zero 0 NCR's and current process is an improved tool for maintaining standards and training employees.
Project Lead in developing, negotiating and designing three 3 3PL's Third Party Logistics in Holland, China, and Japan that led to a reduction in logistics cost, improved purchasing ability, and reduction in time of product available for sale.
Achieved and maintained certifications in C-TPAT Customs-Trade Partnership Against Terrorism along with PIP Partners in Protection accreditations.
Successfully achieved set KPI's for SG A Selling, General, and Administration Costs , Customer Service, Operational Effectiveness, and Financial Targets on a consistent basis.
Project Lead for the move of 2 warehouses and re-engineering of a third. All locations completed on-time and within budget.

Managed 12 direct reports and over 200 employees in geographies around the world.
Quality Manager Representative for ISO compliance worldwide.
Maintained the logistics relationships worldwide with Fed Ex.
Confidential

Budgeted and managed the Raleigh warehouse efficiency while reducing expense and increasing productivity year over year.
Confidential

Managed a staff of 3 direct reports and 48 employees. Established and maintained all vendor relationships with suppliers.

Confidential

Domestic and international logistics service provider involving the integration of information, transportation, inventory, warehousing, material-handling, and packaging.

Logistics Manager

Managed 89 drivers with a support staff of 12 employees.
Maintained DOT and OSHA compliance by establishing a Health and Safety Team, and creating checklists for all equipment.
Performed all HR functions at the facility including employee discipline, hiring, promoting and monitoring workplace health and safety.
Full responsibility for the Profit/Loss at the facility. Increased Fronthaul/Backhaul profit by 12 by establishing relationships and meeting commitments.

Confidential

Branch Manager

Responsible for the Profit/Loss of the facility. Won President's Award, given to facilities that exceed their profit margin.

Confidential

Transportation Manager

Established expectations for a group of 54 employees and 15 staff members for a start-up operation by a TQM process, resulting in the first flawless opening.

Confidential
Implemented an aggressive plan to improve package quota attainment in a major small package company, resulting in successfully achieving an improvement from 34 to 154 in a six month period
Utilized leadership and team building skills to improve the operation of a facility, resulting in an increase in administration rank from 21st in the region to 3rd.

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