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Insurance Verification Specialist Resume

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TX

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Career Overview

A highly- motivated individual with excellent organizational and administration skills, with vast experience in dealing with customers; has the ability to sustain sales and customers through good customer service; can handle high level of workloads submitted strict deadlines; excellent communication and interpersonal skills.

Skill Highlights

Ï Good time management skills.

Ï

Insurance eligibility verification

Ï Proficiency in computer applications.

Ï

HIPAA compliance

Ï Pleasing personality and excellent

Ï Filing and data archiving

communication skills.

Ï

Attention to detail

Ï Team player and can adapt to different

Ï

Self-starter

personality types and cultures.

Ï

Meets/exceeds goals

Ï Can easily adjust to the demands of a

Ï

Critical thinking

changing environment.

Ï

Administrative support

Core Accomplishments

Multitasking

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

    • Management Support:

  • Ensured smooth operations by supporting executive team.

    • Professional Experience

    Confidential,
    July 2012 to Current

    Insurance Verification Specialist

    Irving, Texas

    Verifies and documents all patient\'s third party payer coverage/noncoverage.
    Updated patient insurance information onto patient\'s profile.
    Coordinated with referral source.
    Assessed insurance coverage of medications.

    Confidential,
    July 2011 to July 2012

    Baggage Support Staff

    Irving, Texas

    Transportation of customer baggage at different stations across airport.
    Reading labels and identifying the dispatch stations.
    Handing over the baggage at the appropriate dispatch stations.
    Moving the baggage manually or with the help of automated trains.

    Confidential,
    January 2009 to June 2011

    Sales and Marketing

    Dallas , Texas

    Established a regular contact with customers through phone, email, and showcases.
    Attended regular meetings and reviewed progress of work.
    Analyzed and ensured that the company met it\'s sales target.


    Emphasized the quality of services and products.
    Applied strategies to converse and offer the unique customer services.
    Offered best solutions, refunds, and discount coupons.
    Provided support to the sales team to ensure that objectives are met.
    Answered customer queries and provided detailed information on new products.
    Performed market research surveys on customer need.

    Confidential,
    July 2005 to January 2006

    Adoptions/Clinic Receptionist

    Dallas, Texas

    Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.

    Organized charts regularly in accordance with hospital\'s policy and procedures. Posted patient test results in online database for physician and patient retrieval. Prepared folders and maintained records of newly admitted patients.
    Provided efficient customer service to clients.
    Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
    Updated patient accounts and information on a daily basis.

    Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

    Managed incoming and outgoing calls for busy medical office. Scheduled and confirmed appointments for entire management team.

    Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
    Provided support towards CEO and sales team in managing operation workflow.

    Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

    Standardized department filing system so secretarial staff could easily locate information in any filing center.
    Developed new customer relations through telephone contact and sales activity.
    Located, checked in and pulled medical records for appointments and incomplete patient charts.

    Education

    David W. Carter HS

    2002

    Dallas, Texas, United States

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