Professional Profile

• More than 10 years of experience in IT/Finance industry entails an array of experience that varies from Coordinating, Planning Staging Projects to Troubleshooting OS, Networks, Databases, Security, Application Servers and Middleware messaging Engines.
• Adept in analysing information system needs, evaluating end-user requirements, custom designing solutions. An effective communicator with exceptional relationship management skills and ability to relate to people at any level of business and management.
• Experienced in a production environment, supporting mission-critical applications.
• Handled clients like FINRA, Wells Fargo Bank, Citibank, Albertsons, AT T, Roche, Novartis Pharmaceuticals, Corp, Pfizer, Bank of America, Quest, GE capital, JP Morgan, Chase, Credit-Suisse Asset Management, Pacific Care Health Systems, HP, EDS Verizon and various customers of BEA Systems/Oracle. Helping these customers solving their problems related to BEA Weblogic server including their architecture analysis, revie and recommendation. Analysis and revie of weblogic server along with different architecture and supported platforms and third-party product integration.

Skill Set

Technical:

Functional:

• Team management activities involving planning, estimation, task allocation/scheduling/monitoring, mentoring team members, status reporting.
• End user interaction for requirements gathering, system analysis and finalisation / understanding of technical and functional specifications.
• Oversee smooth implementation, deployment, testing and running of the application for users.
• BEA-Oracle: Dedicated Engineer for Bank of America. I handle all the critical issues of Bank of America related to Weblogic.

Professional Experience

Confidential

Role: Middleware Architect

As a part of Shared Services and Engineering SSE my responsibilities include:

Involved in providing corporate infrastructure and/or Internet systems, and to make sure that all client and corporate computing needs are met with an eye for efficiency and scalability. Involved in planning, designing and Implementation of Production as well as DR Disaster recovery environment.

• Basic to extended setup of whole environment including, weblogic 8.x, 9.x, 10.x setup, apache 1.x, 2.x web server setup. Migration of the environment from Solaris to RHEL and applications from Weblogic Server 8/9 to Weblogic Server 10/11g and SpringSource Tomcat.
• Involved in troubleshooting various issues in development, testing and production environments. Resolving production down issues.
• Administrating User and Group management for several groups in the organization and taking care of various permissions on the resources for each group. Package and patch management as necessary.
• Automating logs and other properties for the application using shell script, python / jython script and WLST script.
• Installing and maintaining Application server Oralce Weblogic , Web Servers Apache 1.3.x, 2.x.x, sun One Web server 6.0, IIS 5.0 and an extensive knowledge of performance tuning i.e. JVM heap arguments, Execute Threads, Custom Execute Thread, JDBC Connection Pools, Multipool, OS Parameters and network parameters.
• Expert level Experience on SpringSource Tomcat Server installation, and Application Deployement.
• Weblogic Server Upgrades -8.x, 9.x, 10.x
• Configuring Cluster, Nodemanager, JDBC, SSL.
• Configure Webservers with Weblogic
• Worked on Reporting tool SpecjServer2004
• Experience in profiling Java applications using tools like FogLight
• Experience in WLST.
• Hands On experience on LDAPS: Active Directory, Sun One LDAP.
• Closely working with the Different development teams and customers of FINRA to resolve their application and weblogic/Tomcat server related issues.
• Automate the process of weblogic installation /upgrade using WLST.
• I carried out technical analysis of FINRA customer problems and providing solutions to them on WebLogic/Tomcat Server, analyzing log files, recommending the remedy based on error logs and business logic.
• Involved in Customer/Developers Interaction with their Project Architecture, design, development and deployment specific issues
• Performed trouble-shooting work by analyzing log and configuration files and by using documentation and known error database.
• Solving Complex problem related to the WebLogic, performance tuning and performing root cause analysis.
• Expertise in runtime problem on Production servers, such as,
• Server Hang
• Server Crash
• OOME
• Performance issues
• Using application Performance monitoring tool FOG Light
• Engineer infrastructure solutions suitable to deploy web applications.
• Plan, Implement, Certify and Rollout ne software products suitable to FINRA environments.
• Provide technical consulting services to Software Factory applications.

Environment:

Weblogic8.x, 9.x, 10.x, 11g, SunSolaris,RHEL,Windows,BladeLogic,FogLight, SPECJServer2004, TC SpringSource

Confidential

Roles and Responsibilities:

• As part of Oracle/BEA support I carried out technical analysis of Oracle/BEA's customer problems and providing solutions to them on WebLogic Server, analyzing Weblogic log files, recommending the remedy based on error logs and business logic.
• Involved in Customer Interaction with their Project Architecture, design, development and deployment specific issues
• Performed trouble shooting work by analyzing log and configuration files and by using documentation and known error data base.
• Solving Complex problem related to the WebLogic, performance tuning and performing root cause analysis.
• Expertise in runtime problem on Production servers, such as,
• Server Hang
• Server Crash
• OOME
• Performance issues
• Using Profiling tool to analyze the memory like Jprobe, Jprofiler.
• Try to reproduce the issue, if issue is reproducible then file a CR change request to CCE team.

Sr.Support Engineer

Confidential

• Oracle. The role Of CTC is :
• Monitoring the BEA MCS queue and ensuring all cases are re-assigned to correct teams and
• Assigned Engineers, Responsible for MCS initial contact SLAs are met
• This role will monitor all SRs for the CTC's region plus Priority 1 SRs from other regions.
• Monitor the GCS ST BEA-CTC chat room to ensure handovers are performed and any SR
• assignment issues resolved. BID Cluster Manager representative will monitoring chat room.
• Ensuring critical service requests SRs and work failures are assigned and processed during the active shift.
• Monitoring for unassigned SRs and for SRs owned by unavailable engineers and taking appropriate action as required.
• Acting as first point of contact for engineers in case of technology related issues re-assign, etc
• Ensuring consistency and continuity of technical and customer handling
• Cooperating actively with cluster technical coordinator counterparts in other time zones to deliver global service
• Experienced to learn ne technologies because clients were using different and complex technologies to develop their java applications.
• Provided support to the developers for rectification in their Configuration, Architecture as well as Application code and also for performance tuning.
• Implementing modules for Oracle-BEA's clients and providing end to end solutions to the clients.
• Experienced with messaging system like JMS.
• Hands on experience with LDAP like Active directory servers Sun One LDAP and also on web servers like Apache, IIS server and Iplanet.
• Experienced in the single sign on setup for the organization. Configured SSO for key clients like Wells Fargo Bank, JP Morgan, Amdocs, and Verizon etc.
• Well skilled in designing/developing the secure J2EE applications and also in the configuration of SSL setup using the digital certificates.
• Good exposure with the clients, have worked BEA Systems LTD No Oracle Systems and got the appreciation Denver, at client site Confidential
• No Oracle , since Oct 2007.
• Provided official full-fledged trainings to ne colleagues and also done the mentoring several times.
• Involved in Customer Interaction with their Project Architecture, design, development and deployment specific issues.
• Replication of problem if possible at our end so that we can see where client is stuck.
• Mostly handle the problems in Cluster/Plug-in, core WebLogic server, SSL configuration like Digital certificates, LDAP, single sign on Kerberos, SPNEGO, and SAML , etc.
• Also handle problem related to secure applications, designing/developing the secure J2EE applications and also in the configuration of SSL setup using the digital certificates.
• Submitting code change request to the Backline Engineering after identifying bug in the WebLogic.
• Providing suggestions to the customer for rectification in their Configuration, Architecture as well as Application code.
• Providing support for Runtime problem on Production servers, such as Server hang, Server Crash, OOME, Performance issues.
• I am the MCS SE for Bank of America. I handle all BOA issues which they encounter with weblogic. I have worked with them to set-up their SSL, SAML, SSO, and Cluster Environment. I also work with them to tune their weblogic performance.
• Awarded for the BEST PERFORMER by BEA.

Environment: WebLogic Server 8.1/9.x and 10.x, Oracle, SQL Server, Solaris, Linux, Windows

Confidential

Description:

• The Project titled Shift Scheduler is used to provide the following functionalities.
• Creating Shifts
• Scheduling and assigning Shifts to Support Engineers
• Giving Queue Offs to Support Engineers
• Viewing shifts
• Viewing Queue offs.

Responsibilities

• Deployment of Application.
• Create database structures.
• Develop the business logic using JSPs, Servlets and Database control.
• Produce test cases and perform unit and integration testing
• Involved in Performance tuning of application.
• Created a cluster group of servers in WebLogic and deployed the application onto the cluster. Responsible for monitoring and tuning performance of the servers Suggested to use best practices in Team.

Environment: WebLogic Server 8.1, Oracle9i.

Confidential

Roles and Responsibilities:

Initial setup of the Development, UAT and Production environment for J2EE applications. Mapping business/client's requirements and translating these requirements into functional specifications and detailed test plans. Conducting system study and coordinating with team members for System Design Integration. Handling various technical aspects like product documentation, software designs, coding of modules. Verifying change requests and defects, tracking and reviewing test plans, test results and unresolved problems, reviewing test reports taking corrective actions. Delivering and implementing the project as per scheduled deadlines, extending post-implementation and maintenance support to the technical support team and client. Day to day deployment and the maintenance of the application. Performance tuning w.r.to JVM heap arguments, Execute Threads, Custom Execute Thread, OS Parameters and network parameters. Dealing with Memory issues, application memory leak, SUN java bug by tuning and profiling the memory with third party tools. Server Hang Deadlock, application level lock, database level lock by taking thread dump and analyze to get the root cause for the hang. Analyze the complex issues involved with various components and third party products with developers and vendors JDK support, SUN support JDBC connection pool tune to execute thread size to have max performance. Enable the profiling to get the details about the connection leak. Application tuning. Enable the verbose logging and thread dump at peak load to evaluate the application's performance and tune accordingly. Cluster configuration session replication in memory/jdbc/filesystem, Multicast configuration, multicast testing. Windows Service WebLogic server admin and managed servers as windows service. Nodemanager as windows service.