Switch Technician Resume Profile
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SKILL SUMMARY
- Cisco routers and switches
- TCP/IP
- Webex
- BMC Remedy, InsideEdge
- CA, Solarwinds
Operating systems
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- TCOM and T-BERD T1 testers and JDSU fiber testers
- REACT and Hekimian Remote test units
- Motorola EMX voice switch and the Nortel MTX voice switch
- Tested UMTS, PCS, 3G and 4G LTE networks
- Motorola SMAP software
- Collected drive data from PCS sites and prepared them for RF processing
- TL1
- Samsung MMBS and Motorola BTS equipment
PROFESSIONAL EXPERIENCE
Confidential
Migration Engineer
- Migrate legacy HP servers over to Cisco UCS C-series servers
- Use VSphere to monitor migration of virtual machines
- Ran powershell scripts to complete migrations
- Coordinated with field engineers to complete each step of MOP
- Remote assistance for DSL cutovers
- Remote work on router upgrades
Confidential
Field Integration Engineer
Migrate legacy BTS equipment to Samsung MMBS equipment
- Leverage established groundwork
- Configure Cisco router running configuration and verify the IOS version and license information is correct. If not, updated it.
- FTP IOS files and config text files onto Cisco router
- Implement site deployment and customizations
- Tested copper and fiber backhaul circuits with either T-BERD or JDSU fiber tester.
- Test UMTS/3G and/or LTE/4G
- Worked with third parties for antenna work and any cabinet relocates
- Troubleshot Copper T1 issues with cable tester and loopback plugs
Confidential
NOC Tier II Technician
- Monitored alarms from NOC center using CA and Solarwinds in a Windows XP environment
- Worked remotely with Field Engineers to repair customers Cisco UCS equipment
- Opened tickets for various customers issues in BMC Remedy and InsideEdge
- Logged into customer Cisco routers to troubleshoot alarms
- Looked for ways to streamline our processes within the group
- Worked directly with Cisco Engineers and customers through Webex on more difficult issues
Confidential
Switch Technician I
- Monitored alarms from NOC center in Solarwinds in a Windows XP/7 environment
- Responsible for testing and acceptance of T1 circuits for EVDO 3G
- Worked with Nortel Optera, BSC, and BTS's
Confidential
Network Integration Technician
- Responsible for integrating RBS's Radio Base Stations into AT T's WCDMA network
- Implemented scripts designed to change parameters and add or remove components
- Coordinated with Field technicians keeping downtime to a minimum
- Ran Moshell, which is a variant of a UNIX operating system
- Supported all of AT T's U.S. W-CDMA operations with Ericsson equipment
Confidential
Field Operations Technician 3
- Contracted out to Sprint Nextel to support Nortel DMS MTX
- Motorola radio access network technician
- Assumed day to day operations and maintenance of the switching equipment
- Supported the RF field technicians with the Motorola base station equipment.
Confidential
Senior Switch Technician
- Supported Motorola EMX 5000 switch and Nortel DMS MTX
- Worked with LEC's in maintainence and new installs of T1 facilities
- Tested T1 facilities with REACT software and Hekimian test unit.
- Administered performance changes to the EMX, MTX and the Motorola CBSC systems
- Supported packet based operations with the using of a Cisco mobile wireless router 1900 series and FRSM.
- Set up EVDO parameter files
- Updated Solaris and RedHat as required for various software releases.
- Worked with bash, csh, and ksh shells in Unix
- Updated trusted host files to allow for remote logins without passwords
- Interfaced with both the Tellabs 5500 and Alcatel 1631 DACS equipment which use TL1
Confidential
SMAP Operator / RF Technician
- Translation changes necessary for drive team functionality in a CDMA system
- Central point of contact for all drive team activities
- Ran SMAP for collection of all reverse data. SMAP set up and configuration
- Created call logs, and worked with MCSC CNRC, NTAC on system problems
- Watched the EMX terminals. Collected forward data in a test van. Used React software to test DS1 circuits
- Programmed phones for testing new NPA-NXX's using PST's
