Data Entry Lead Resume
CT
Objective
To be employed in a position that will leverage my technical, administrative and data entry experience to the fullest extent.
Summary
Seasoned candidate with experience in production environments. Superb and accurate data entry, database maintenance, sales support, along with executive administrative duties. Dependable, detailed-oriented, strong team player and able to communicate effectively with diverse personalities.
Technical Skills
Microsoft Office 2003 (Word, Excel, PowerPoint), Data Entry (11,300+ kph),
typing (75 wpm), Ventura Desktop Publisher, Corel Draw, Microsoft Outlook and MS Access
Experience
1976–03/2010 Confidential,
Hartford, CT
Position: Data Entry Lead/National Proposal Services
Responsibilities: Entered Employee Benefit Proposal case information into an MS Access workflow tool from source documents submitted by sales/brokers. Documents received via Outlook group mailboxes and ATLAS for prospective and existing group customers. Toggling amongst various software applications and the ability to meet targeted deadlines requested by management were essential to the success of the sale. This position, serving as the central initiation point, required daily contact with sales to acquire missing information, proposal research, 100 percent accuracy rate, a high level of attention to detail and excellent customer service.
Previous positions with this employer included:
- Proposal Database Specialist/Communications Resource Group – Received and processed the content updates from the Proposal Content Team and Subject Matter Experts for the Q&A Database (an informational database used when responding to Employee Benefit Proposals to obtain new and existing business). The Q&A Database consisted of approximately 420 separate Microsoft Word documents which were proofed, merged into a customized Word template, formatted and loaded into the Q&A MS Access database which included 5,000+ individual question and answer records. Both databases (Word and MS Access) were updated simultaneously on a daily basis.
- Proposal Design Coordinator/Managed Care and Employee Benefits Operations - Created and edited Employee Benefits Proposals, briefing documents, questionnaires, commentaries, organizational charts and graphics using Ventura Desktop Publisher and Microsoft Word. Imported graphics into presentations using Clip Art and Corel Draw. Created customized logos/covers using Corel Draw/PC Paint Brush, color printer and scanner.
Experience
(Continued)
- Operations Manager/Managed Care and Employee Benefits Operations - Supervised the Proposal Production Unit (technical graphics designer/word processing/assembly pool) consisting of 12 individuals responsible for the typing/packaging/delivery of Employee Benefit Proposals and questionnaires using Ventura Desktop Publisher and Microsoft Word software. Responsible for unit staffing (hiring, terminating, budgeting, etc.) and quarterly performance reviews.
- Administrative Team Leader/Corporate Education - Supervised the Administration Unit consisting of three individuals responsible for Corporate Education enrollment, processing, charge backs and general office administration. Tracked various expenses related to courses, outside vendor contracts and company charge back records.
- Executive Secretary/Compensation & Benefits Division – Provided administrative support to senior management and staff including word processing, slide presentations, transcription, maintaining attendance records, setting up meetings, calendar maintenance, travel arrangements, copying, faxing, phone coverage, etc. Handled highly confidential information on a routine basis. Assisted with processing of reports for the officer/ manager quarterly salary program. Typed corporate job descriptions.
1998–2004 Confidential,
Windsor, CT
Position: Data Entry Specialist/Medical Billing Department
Responsibilities: Worked part-time in the evenings. Keyed in claims from various physician practices into a medical billing system. Processed an average of 100-250 “super bills” per a four-hour evening.
Education
Diploma Manchester High School Manchester, CT
References
Available upon request
