OBJECTIVE
Seeking a career position where professional experience, education, and abilities would be an advantage to the growth of my employer.

OVERVIEW OF QUALIFICATIONS
· Strong customer service skills
· Goal-Orientated and team orientated
· Excellent computer, written and verbal communication skills, organizational and interpersonal skills
· Strong attention to detail
· Excellent leadership skills, excels in motivating teams
· Productivity Improvement

TECHNOLOGY
1


OPERATING SYSTEMS:
· Windows XP - Vista
· Windows 2007



SOFTWARE:
· GroupWise
· Kronos
· Citrix
· Remedy
· KMR
· PeopleSoft 8.8
· MS Office 2007
· FFS
· IDEA


EMPLOYMENT HISTORY
Confidential,
– Warrendale, PA 2009 to Present
HRIS Specialist/Projects I
I am a contract employee at Siemens Water Technologies in their HR department.
Perform a number of audits such as pay audits for employees on disability and audits of employee PTO (paid time off) to validate requests. Prepare monthly turnover and quarterly metrics using PeopleSoft queries and excel. Testing data uploads in PeopleSoft (merits, IC, etc) and coordinating IT and HRIS to rectify employee issues getting access to various HR systems. Logging, coordinating, and working with HRIS on all SRT’s and SAAS requests and reporting status to HR operations group on a consistent basis. Running ad-hoc PeopleSoft reports as requested and per pay period PTO reports using PeopleSoft queries and excel. Review and clean-up any data integrity issues with PeopleSoft employee data. Also, investigate various HR systems questions for field HR and / or managers. Learn, update, and train HR ops staff on SharePoint intranet sites. Enter SAP wave uploads entered into PeopleSoft as per deadlines established and basis PeopleSoft data entry.

Professional Employment Solutions – Phoenix, Arizona 2007 to 2008

I was a temporary employee at Safeway (National Services Center) in their Payroll/ HR department.
Performed a variety of payroll and human resource functions, such as creating and run ad hoc queries in PeopleSoft and QMF in support of departmental operations and projects. Created graphs and handouts, also preformed data integrity audits, verify table entries and key cross-reference tables in support of projects. Research variances during user acceptance and parallel testing, also researched system features. Assist in costing projects and business process improvements.
· Reduced company expenses by thousands by identifying cost-effective ways to process new hire electronically and catching payroll errors.
· Decreased training time by 50% by creating a training manual.
Ebony Nicole Flythe

Confidential,
– Phoenix, Arizona 2006 to 2007

I worked as a contractor at the Bureau of Land Management (US Department of Interior) State office in the procurement department. Provided administrative support on government land contracts and agreements in Arizona.
Preparing, verifying, abstracting, controlling, and closing out procurement documents, files, reports, and records. Sorting, compiling, typing, and distributing requisitions, contracts, orders, and modifications. I tracked the status of requisitions, contracts, and orders using automated or manual files and through contact with vendors, supply technicians, inventory managers, and engineers. Reviewing reports and researching errors or conflicting information in procurement documentation was also part of my daily work load. Investigated customer or vendor complaints of errors in shipment, payment, and/or contract documentation, also reviewed purchase order or contract files for inclusion of specific documents or clauses as defined in procedures.
· Created a log to monitor government issued credit card activity to ensure that the cards were being used for government business only and employee provided the proper documentation. Those employees who failed to turn in the proper documentation were flagged.
· Successfully created and organized a system for filing hard copies of land contracts and agreements.
Confidential,
Falls Church, Virginia 2005 to 2006

Provided administrative support for the State Department contract, working directly for the Program Director.
I was the Lead Project Administrator overseeing ten administrative assistants. Coordinated administrative and reporting activities to support client/contract requirements, sub-contractors communication, and internal coordination. Produced weekly/monthly/quarterly report, execution of purchase requisitions, tracked performance reviews, processed invoices and handled petty cash. Oversaw Knowledgebase process for assigning topic categories, including daily review and routing of documents in progress according to the document production process. Proactively identified Knowledgebase topics, perform research, and drafted documents for client review.
Confidential,
– Dallas, Texas 2001 to 2005
Payroll Coordinator
During my time at Southwest Airlines I held three different positions. I started working in the airport as a Customer Service Agent then moved to an office position as an OTCS (overtime callout) Coordinator. My last position held at Southwest was Payroll Coordinator in the maintenance department.
As a CSA I was responsible for daily reconciliation of cash, checks, and credit cards. Documenting and researching lost, damaged luggage, and/or missing items were tracked and returned to appropriate individuals. Assisted customers with airline travel information, issued boarding passes, and trained new service agents. As an OTCS Coordinator I handled overtime request, documentation of upcoming shift trades, and updated attendance information in database. Lastly, in my payroll position I processed daily payroll for contract personnel, audit and recorded all exception hours, and controlled the issuance of incentive passes for employees.