It Support Technician Resume Profile
4.00/5 (Submit Your Rating)
TECHNICAL SKILLS
Networking
- DNS, DHCP, TCP/IP, VLSM, RIP, EIGRP,
- LAN/WAN Protocols
- 3COM switches
- Cisco Routers/Switches
- General patch panel work
- Network management and design via subnetting and VLANs
- OSPF
Hardware
- Assembling RJ-45 connections
- Networking cable assembly
- PC/Laptop and monitor maintenance and repair
- Installing and troubleshooting peripherals
Operating Systems and Software
- Windows Server 2003 2008
- All Windows Operating Systems 7, Vista, XP, 2000
- Active Directory
- Apple OS X Operating Systems Lion, Snow Leopard
- Linux/Unix Administration
- DOS
- VB Scripting
- All Microsoft 2003, 2007, 2010 Office Applications Access, Excel, One Note, Outlook, PowerPoint, Publisher, Word
- VM Ware ESXi, Workstation, Fusion
- Wire Shark /WinPcap
- Packet Tracer
- Intrusion detection software
- HTML, basic web site design
- IIS
EMPLOYMENT
Confidential
IT Support Technician
- Troubleshoot and support for more than 300 campus computers and 2 multifunction printers
- Installing/configuring new workstations and servers
- Configuration and implementation of Cisco switches
- IT support request system to document, prioritize, and track requests
- Design and implementation of computer lab setups
- Windows Deployment Services WDS for imaging computer labs
- Installation of Cat 5e and Cat 6 Cables
- Supporting 500 users
Confidential
Computer Technician-Internship
- Hardware/Software troubleshooting
- Remote desktop support
- Imaged computers
- Installed workstations and printers
- Gained experience with Novell networks
Confidential
Tutor Work Study
- Tutored in math, taught math testing skills, and monitored and assisted students in labs
- Troubleshot computer problems
- Performed virus scans and removal
- Assisted with Software issues
- Hardware replacement
Confidential
Front Desk Clerk/Supervisor
- Experience with point of sales systems
- Daily customer service interaction
- Answering multi line telephone
- Scheduling birthday parties and groups
- Computer troubleshooting
Privacy Policy
Resume Categories
- .NET Developers/Architects Resumes
- Java Developers/Architects Resumes
- Informatica Developers/Architects Resumes
- Business Analyst (BA) Resumes
- Quality Assurance (QA) Resumes
- Network and Systems Administrators Resumes
- Help Desk and Support specialists Resumes
- Oracle Developers Resumes
- SAP Resumes
- Web Developer Resumes
- Datawarehousing, ETL, Informatica Resumes
- Business Intelligence, Business Object Resumes
- MainFrame Resumes
- Network Admin Resumes
- Oracle Resumes
- ORACLE DBA Resumes
- Other Resumes
- Peoplesoft Resumes
- Project Manager Resumes
- Quality Assurance Resumes
- Recruiter Resumes
- SAS Resumes
- Sharepoint Resumes
- SQL Developers Resumes
- Technical Writers Resumes
- WebSphere Resumes
- Hot Resumes
