Systems Programmer Resume Profile

Drives optimal technology implementations Facilitates disaster preparedness

Collaborative problem solver wh utilizes expertise and novel approaches t facilitate remediation of identified issues. Expert in re-engineering of hardware for multiple server platforms, establishes requirements and implements effective solutions, improves performance and reliability. Versatile talent, with proven success across all areas within the IT environment. Passionate learner, wh approaches all challenges with enthusiasm and integrity.

Areas of Expertise:

Data Protection Recovery DP R Mentoring, Coaching, and Development

System Administration Troubleshooting

Technical Support Hardware Implementation

Technical Skills

Languages	Very strong Unix shell scripting, Perl, Cobol, Basic, Pro-IV, C and some Pr C. SQL
Platforms	IBMp, IBMi / AS400 IBM Power, Sun, Red Hat, AIX, Windows, VAX/VMS ProtecTIER, Data Domain, Centera, IBM Tape in TS3xxx Library, XIV
Applications	TSM, Backup Exec, AVAMAR, Netbackup, SAP Basis install, Tivoli Workload Scheduler Maestro
Databases	SYBASE Sys Admin, Oracle Technical Engineer / Performance DBA, Oracle, DB2, MSSQL as TSM and / or Replication clients
Tools	MS Office products BMC Patrol, Best/1, Servergraph, Tivoli Key Lifecycle Manager
Other	SAN Zoning / Problem Determination, IBM Tape: 3592, LTO, TKLM, IBM Tape Library, Tape Encryption, Disk Encryption Data Domain HP DL980 VMWARE, KVM, LAN / WAN Problem Determination and Tuning

Professional Experience

Confidential

Field Technical Sales Specialist

Provided technical support t sales team and clients. Delivered follow-up implementation and usage support t customers including State / Federal Government and Fortune 500 organizations. Delivered hardware installation services. Liaison with Disk Storage and TSM FTSS teams.
Aided tape reduction or elimination by collaborating with clients, understanding core requirements, and identifying best ways t leverage VTL product in customer environment.
Facilitated optimal implementation by partnering with DP R team, providing client specific primary pool disaster recovery DR process and automation best practices.

IBM Continued

Assisted clients with Critical Situation data recovery by determining problems and providing resolution.
Ensured accurate design and solution sizing by collecting / analyzing active backup system statistics, modeling several configuration options, and providing best of breed recommendations.
Enabled smooth sale and implementation by initiating and running pre-sale / pre-installation Technical Delivery Assessments.
Determined potential performance capabilities and upgrade options by reverse engineering installed configurations.
Developed custom configurations for clients by arranging configuration certification, collecting additional technical data, and communicating with the approval process.

Confidential

Technical Support Manager

Partnered with EMC sizing, installing, and integrating multiple Data Domain pairs. Specified, planned and lead installation of EMC Centera Archival for Filenet and AVAMAR Grids t back up newly acquired VBLOCKs.
Facilitated improved disaster recovery by implementing VTL technology.
Enabled accurate bandwidth modeling development for future growth and DR enhancements at remote sites by collaborating with Networks Team.
Supported Project Manager with technical aspects by specifying required equipment.
Developed individual site requirements including hardware sizing, connectivity requirements, and port counts for LAN, SAN, and WAN.
Earned Chairman's Quarterly Award.
Ensured compliance with MA State regulations in 2011 by upgrading all 50 remote sites with new backup servers and Encrypted LT tape over 12 week period, resolving major issues.
Improved efficiencies and facilitated issue resolutions by resolving critical anomalies.
Empowered team capabilities and knowledgebase by cross-training members in TSM support and UNIX / Windows administration.
Oversaw Midrange and Distributed systems disaster recovery process as Principal Architect. Developed and documented Disaster recovery process for TSM and TSM clients.

Confidential

Commissioned and connected TSM 3494 Library t the TSM S80 Server. Assisted creation and rollout of organization wide standard builds for SOLARIS, UNIX, LINUX, AIX, and Windows.
Implemented first SAN at company partnering with storage team member.
Enabled failure recovery automation by developing large number of scripts using ksh, sed, awk, and Perl.
Managed multiple TSM Server instances by automating new builds.
Simplified library management process by creating global tape naming scheme and scripts for automating implementation.
Integrated TSM int Tivoli Workload Scheduler Maestr using TSM/XA

Additional Relevant Experience

Confidential

Senior Technology Consultant

Director and Consultant

Clients included:

Origin-IT, BV. Eindhoven, The Netherlands: AIX Technical Support
IBM, Warwick, UK: SAP Infrastructure Support
Thomas Cook, Peterborough, UK: Unix Systems Administrator
Deutsche Bank, Milton Keynes: Technical Support Systems Administrator
IBM LITS Project for the MOD RAF , Stevenage, UK: System Management Tools Specialist
CAZENOVE CO., Docklands, London, UK: Unix Technical Support

Confidential

Senior Systems Programmer

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