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| OBJECTIVE: : Skills: | Dedicated technical support specialist recognized as a resource for providing technical solutions including, systems troubleshooting, maintenance, and support. A Technical Specialist skilled at assessing client needs and providing training and support for end users Familiarity with all Microsoft OS: MS Server, 98, NT, XP, Vista, Win 7 and Win 8 Hardware Break Fix Data Migration and Recovery Network Troubleshooting PC Troubleshooting Microsoft Office Microsoft Application Troubleshooting and Installation Active Directory Asset Tracking / Inventory Norton Ghost / Casper XP Hard Drive Copy Remedy / Magic / Helix Ticket Systems System Backups and Remote Access/Net Meeting Data Checks Hard Drive/Printer Mapping E-Mail and Print Server Support VoIP/VLan/VPN Support POS experience Mac Familiarity iPad, iPod, iPhone Trouble Shooting |
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