Human Resource Professional

I am an organized, results-oriented professional with 18 years of HR experience. I am an effective problem-solver with strong task orientation and excellent customer service skills. I have the ability to set-up a HR department with effective policy and procedures. I am highly skilled in the areas of Affirmative Action, Benefits, Compensation, Employee Relations, Recruiting, Staffing, Training and Workers’ Compensation.

• Created and implemented a behavioral based hiring system, which resulted in a 92% hiring success rate.
• Performed payroll and timesheet responsibilities, which allowed Trane to save over $200,000 in 3 years.
• Eliminated the need to use a headhunter to fill any position and eliminated the need to hire expensive temporary employees which saved the company $740,000 in the last 3 years.
• Created all new job descriptions, job postings and 60/90 day and annual evaluations, which increase productivity and allowed us to become the most cost efficient Trane District Office in the US. The results of my efforts allowed all of our employees to understand how to be successful at Trane, hence we ranked 4th in the world in employee engagement score.
• Developed, implemented and conducted new hire orientation and benefits meetings so all employees would select the best benefit plan as a result my materials were used at a Corporate level.
• Managed all WC claims and investigations, held employees accountable for injuries, developed new annual evaluations which included safety as a job requirement and hired only safe employees; as a result Trane had no days away from work and I was able to terminate 3 employees who had fraudulent claims.
• Created and enforced the Trane Employee Handbook policies and procedures, which reduced attendance and behavioral problems. Developed an internal investigation policy and procedure, which allowed me to successfully defend ethics hotline complaints.
• Created and complied an employee survey where results showed that 100% of employees agreed that I was able to get them the answers they needed to all their benefits and HR questions.
• Performed market survey and job analysis to create hourly job descriptions, a new wage structure and a new promotional structure which reduce turnover, due to lack of promotion and low wages, to 0%.
• Developed and managed five Affirmative Action Plans, resume tracking system and I-9 record keeping system that enabled the Division to meet our yearly AA goals and to be the only RRD Division to successfully pass an OFCCP audit by receiving a letter of compliance. I legally defended five EEOC complaints and won all unemployment claims.
• Proficient with Word, Excel, Power Point, Outlook, Peoplesoft Payroll, ADP Payroll, Kronos, Time Guardian and Visio.

Education

Bachelor of Business Administration Affirmative Action Software Administrator
Ohio University, Athens, Ohio Quality Coach and Franklin Quest Trainer
Major: Human Resource Management DDI and Behavioral Interview Trainer
College GPA - 3.7 out of 4.0 Affirmative Action Compliance Trainer

Sept 06 – Nov 09 Human Resource Leader Confidential,
San Antonio, Texas

Trane San Antonio District Sales Office is a HVAC Commercial Sales and Service facility with 140 employees. I developed all local policies, procedures and evaluations. I administered payroll, LTD, FMLA, benefits, applicant flow, staffing/recruiting, policies and procedures, Workers’ Compensation, training and employee relations.

Reason for Leaving: Laid-off due to Ingersoll Rand and Trane merger.

Feb 06 – Sept 06 Temporary HR Administrator, Confidential,
San Antonio, Texas

Reason for Leaving: Trane offered a full-time position with more responsibilities, benefits and a wage increase.

Mar 03 – Nov 05 Human Resource Manager, Confidential,
Deland, Florida

Country Pure Foods is a privately held company that manufactures juice with 140 employees and is a non-union facility. I developed all local policies, procedures, Affirmative Action Plans, evaluations and hourly compensation system. I administered payroll, STD, LTD, FMLA, medical/dental benefits, personal leave, applicant flow, staffing/recruiting, Workers’ Compensation, employee relations and training.

Reason for Leaving: Moved to Texas to be closer to my family.

Mar 02- Mar 03 Human Resource Representative, Confidential,
Florida

Lore L LTD is a family owned company that manufactures closets, mirrors and showers with 25 employees and a non-union facility. I administered all human resource, payroll, purchasing and inventory responsibilities.

Reason for Leaving: CPF offered an increase in responsibilities and a substantial wage increase.

Feb 97- Feb 02 Human Resource Supervisor, Confidential,
Florida

RRD is a commercial printer with 250 employees and a non-union facility. I developed all local policies, procedures, Affirmative Action Plans, evaluations and hourly compensation system. I administered STD, LTD, EAP, FMLA, benefits, personal leave, applicant flow, staffing/recruiting, Workers’ Comp, employee relations and training.

Reason for Leaving: The South Daytona RRD Plant closed due to the economy.

Sept. 94 - Jan. 97 Human Resource Representative, Confidential,
Oxford, Ohio,

Square D is an electrical equipment manufacturer with 640 employees and is a union facility. I administered community relations, policies and procedures, employee relations, Workers’ Comp, recruiting, quality, benefits and training.

Reason for Leaving: RR Donnelley offered me an increase in responsibilities and 36% wage increase.

Dec. 92 - Sept. 94 Human Resource Assistant, Confidential,
Eaton, Ohio,

Henny Penny is a restaurant equipment manufacturer with 480 employees and is a non-union facility. I administered pay sick leave, EAP, FMLA, COBRA, medical/dental benefits, hourly staffing and recruiting, community relations, safety programs, Workers’ Compensation, employee relations and training.

Reason for Leaving: Square D Company offered me an increase in responsibilities and 30% wage increase.