Summary

• When I read through the job details of the IT Director of Data Center Shared Services position. I immediately thought what a great opportunity to do what I do best, assess a company's current infrastructure, develop a short and long-term strategy and roll up my sleeves to get it done while mentoring others.
• Additionally, at several global organizations I have led the efforts to transform, build, monitor and manage infrastructures that spanned multiple locations over four continents. Specifically transformed the uptime of two 24/7 global companies from 75 at best to a consistent 99.9999 and increased customer satisfaction significantly. Architected, implemented and supported global unified communication plans that delivered VOIP voice , chat IM , presence and video services over several continents using Microsoft and Cisco products.
• While the skills required to implement these technologies are technical in nature, the success my teams and I have always enjoyed relied more on the ability to work with others in a collaborative team environment. In fact I attribute most of my career success in doing just that, aligning IT and business organizations towards a common strategy.
• I have always held my teams, vendors and myself accountable for adding value to the organization each day. I have been able to do that by implementing Six-Sigma practices to several companies' infrastructure thus creating an area of operational excellence.
• I pride myself on listening first, learning the business in order to support it and collaboratively working with the team to execute on strategy. I look forward to speaking with the team further about this opportunity.

OBJECTIVE

Obtain the Director of Information Technology position bringing 15 years of experience transforming, building and leading world class IT organizations that have a strong customer commitment and ensure excellent delivery of solutions that create game changing results. Additionally, use my extensive project management experience and broad knowledge of all aspects of IT to create strategic and innovative solutions using an involved, inclusive and participative style. Basic Italian.

IT MANAGEMENT EXPERTISE

• Confidential is a private company with 5 employees that offers global consulting and executive coaching dedicated to helping clients solve their most challenging operational problems.
• Assisting a small manufacturing company with creating a secure IT infrastructure, a short and long-term strategy and building and mentoring a small team to execute that plan.
• Confidential has net sales at approximately 120 million, 400 employees worldwide and is a world leader in the manufacture of alternative wine closures sold through distributors. I reported to the CFO and had 10 global direct reports, IT manager, senior infrastructure engineers, systems analysts, business intelligence specialists, systems/application developer and desktop support specialists. I left in July 2014 to pursue an entrepreneurial opportunity with a former colleague as a Fractional CIO helping small medium businesses with their IT strategy.
• During my tenure created a business focused IT Strategy, integrated it into the Global IT Team, then aligned IT initiatives and objectives into the overall Business Strategy.
• Moved IT from reactive to proactive that now adds value to the business everyday. Transformed the uptime of a 24/7 Global Enterprise, with two data centers, from 75 at best to a consistent 99.9999 .
• Made the business case to virtualize the global infrastructure saving 800 thousand that enabled the creation of a Nomacorc hybrid cloud, an offsite Disaster Recovery plan and a Business Continuity solution.
• Assessed and transformed two teams, one in Belgium and the other in the USA, into a business focused collaborative organization that is now considered by the CEO and others as the Best IT Team I have ever worked with .
• Collaborated with the North American Operational Excellence Team to transform an outdated under-utilized ERP system into a valuable enterprise system that enabled a consistent inventory accuracy of greater than 95 . Additionally, created a scheduling tool to help maximize machine productivity OEE and simplified the MES' user interface to increase data input accuracy by 80 .
• Drove the strategy with the North American Senior Financial Analyst and the VP of Global Sales to eliminate the quarterly need of reforecasting our monthly sales plan. This was accomplished with the use of an application and a data warehouse that over time increased the forecast accuracy by 50 .
• Lead the strategy with the COO and Internal Sales Team to better reply to North American customer requests for delivery information. Created a secured web based portal creating a competitive edge within the market.
• Confidential is a privately held company, recently purchased by Siemens, with approximately 100 employees worldwide. Camstar provides the worlds easiest to use and most robust manufacturing execution system MES . I reported to the Sr. Director, Global Solutions and had many roles ranging from an individual contributor to leading several integration teams. During the economic downturn of 2009 I was laid off as Camstar was forced to downsize their staff.
• During my tenure I managed the integration projects of multiple Fortune 500/1000 companies that ensured data accuracy and streamlined business processes saving these companies millions. A few of these companies included Applied Biosystems, Life Technologies, KCI, J J, Boston Scientific, Abbott and Guidant.
• Assisted departmental CIO's and Plant Management teams in defining, collecting and maintaining global Key Process Indicators KPIs for use in determining project and overall department ROI.
• Assisted CIO's and their teams in architecting and implementing global information technology, short and long-term strategies and building the consensus to execute those strategies.
• Spearheaded efforts with client staff to ETL the MES and ERP data to data warehouses to provide actionable production and quality information via managerial and executive dashboards.
• Successfully executed global projects on agreed parameters of time, cost, and performance by managing resources, timelines and deliverables. This fostered relationships and established trust with business peers and their teams.

Sr Applications Manager

Confidential

• Lenox China had 200 million net revenue, approximately 4000 employees and is a manufacturer of fine bone china for over 120 years also known for providing Presidential dinnerware to the White House. I reported to the CIO and had 25 direct reports, infrastructure engineers, application developers, database administrators, systems analysts and business analysts. I left in 2005 to further my career after a new CEO came in to reorganize the division by shutting down manufacturing facilities.
• During my tenure I was hired as a Systems Analyst in the Kinston, NC facility and was promoted four times spanning almost 10 years of service. Products used where Microsoft, Cisco, AS/400 and Unix within a centrally located data center.
• Implemented infrastructure monitoring and KPI's to ensure service level agreements SLAs with the applications development team, database management team, manufacturing and distribution facilities, vendors and end users.
• Transformed how Lenox captured production and quality data by creating an application for 5 manufacturing facilities that was completed 2 months early, saved Lenox approximately 50 million by implementing a real time system with immediate business intelligence analysis.
• Spearheaded Lenox China's Y2K payroll conversion project for 7 facilities totaling over 2600 hourly employees that was completed 1 month early and saved Lenox China over 11 million earned a prestigious award.
• Praised by the CIO as I give you the difficult projects with outrageous timelines and tough clients because you have a great ability to manage your team's day-to-day responsibilities and the special projects I give you. You simply get the job done right the first time every time .
• Managed all Information Technology of 5 manufacturing plants and 2 distribution facilities including budgets, infrastructure, staff and an ERP system.
• Built a great team that successfully directed all aspects of the ERP's daily operations and long-term strategy including budgets, infrastructure, application development, support, business continuity and disaster recovery.
• Prepared and communicated ROI and Information Technology Strategies to the CEO, CFO, COO and CIO at their request.