Network Administration Resume Profile
Networking Administration expertise:
Competent, confident, client-oriented information technology professional with considerable experience augmented. Exceptional knowledge of and expertise in hardware, software, and Microsoft applications. Desktop workstation and server support for 750 on and offsite employees. Strong Break/fix support background. Active Directory background using Windows 2003 OS. Troubleshooting and repairing onsite HP printers. Monitoring and troubleshooting GHI mainframe server issues. Windows server 2003 experience including competence in technology professional
Proven areas of expertise include:
- MS Office exp. 03/07/10/13. HP printer repair experience.
- Tier 1 2 Help Desk service exp. 10 year's desktop break/fix background.
- Troubleshooting LAN/WAN network issues. Tech Help Connect IHeat ticketing software exp.
- Asset management background WASP sw. Team player.
- Strong System Administration experience. Telecommute support background.
Professional experience:
Confidential
Assisting onsite Inventory Administrator performing Wasp auditing project scope. Some of my Wasp inventory responsibilities included verifying assets barcodes, assetizing computers, video and smart phone devices. Maintained accurate inventory records of asseted physical inventory. De-commissioning defective computer equipment. Verifying Wasp inventory data to office data records. Updating Visio asset devices floor chart. Also, assisted NYC offices administrators in maintaining their onsite computer inventory assets.
Confidential
Ghost imaging new HP-8300 pc's for New York State Department of Education employees. Asset Inventory management of DOE employee's former computers and computers accessories. Novell GroupWise 8.0 email tech support for end-users. Adhered to the NYS Dept. of Education government guidelines for computer set-ups and software application installations. End-users support training for Windows -7 OS and Office Suite-2010.
Confidential
Day to day work functions are supporting, maintaining and troubleshooting and LAN/WAN issues that effect on and offsite users' desktop workstations. Restoring and retrieving missing PST personal folder files. Reimaging and restoring onsite workstations. Sharepoint support for user's account and permission rights. Setting up new user' homeshares, using Active Directory. Managing and tracking internal assets, such as desktops, notebooks, and HP printers. Resolving onsite desktop warranty pc issues, for HP printers. Maintaining in-house asset inventory. Supporting and troubleshooting and local backup functionality.
Confidential
Configured and installed Six-Sigma loads for desktop and laptops for the Y2K Project for GE Power Systems University and GE Corporate Researched and Development. Ghosted and cloned software images loads for clients throughout the Northeast around the country. Set-up, configures, and installed Windows NT 4.0 and other software loads for Georgia Pacific Corporation, CGI Systems, Trans World Entertainment, Knolls Atomic Laboratory, and Kaiser Permante. Shipping and receiving experience at Electro Rent for notebooks, desktops, and test measument equipment. Inventory assets database management. Operated entire computer rental shop for two full weeks unsupervised. Supervision came from main office in Van Nuys California. Shipping, receiving, and processing Electro Rent assets following company SOP.
